See why so many travellers make Quality Suites their hotel of choice when visiting Whitby. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.
Free wifi is offered to guests, and rooms at Quality Hotel offer a flat screen TV and a kitchenette.
During your stay, take advantage of some of the amenities offered, including 24 hour front desk, express check-in and check-out, and baggage storage. Guests of Quality Hotel are also welcome to enjoy a fitness center and breakfast, located on site. For travellers arriving by car, free parking is available.
During your visit, be sure to check out one of Whitby's popular shrimp restaurants such as Bistro '67, The Lake Grill Restaurant, and Tatemono Sushi Restaurant, all a short distance from Quality Hotel.
Should time allow, Intrepid Park is a popular attraction that is within walking distance.
At Quality Suites, your comfort and satisfaction come first, and they look forward to welcoming you to Whitby.
Quite displeased! Crappy service. Staff is terrible. Never go back and will send this to the media! The lady at the front desk was rude and looked like we were wasting her time. This is the worst service I have ever experienced at a hotel. You should be ashamed!
Booked on choicehotels.com and got a good rate for members. Cheaper than on Booking.com. Friendly staff at check in. Stayed in a King suite. Room was quiet, spacious and clean. Breakfast in the morning was very good....crispy bacon :) Would stay here again.
We stayed here for a hockey tournament and things were generally good. Check in went smoothly. Our room was big, modern and clean, The staff was friendly. The included breakfast was adequate. However, things went not so great after my son broke his wrist in a game. The morning of checkout, after having been in the ER until 3am, and with my son unable to do much, we were moving slowly. I called the front desk and asked if we could stay in the room until 12pm (checkout is 11am). The response from the desk clerk was a very cold, “No.” No offer to see what he might be able to do. No alternative suggestion like saying my son could wait in the lobby. Not even a, “Sorry to hear that.” This lack of any attempt to go the extra mile is what sets average businesses apart from great ones.
Looks like all the renovations are done, the place looks nice and clean. Rooms are spacious, a lot more than we expected for a $120 night king room. While there isn't much beside the hotel, everything is just a few blocks away. We would recommend this place for anyone looking for a quick comfortable stay. Only issue we had was that the heating system was loud, that's why we have it 4/5. It desnt compare to a $300 a night hotel but it does compare to Hilton's etc. Which is normally our go-to.
We booked a small but spacious suite with a king-size bed. Very comfortable. Quiet (facing courtyard). Included breakfast was plentiful and good. Sugar donuts at the front desk are a nice touch. Kitchenette with a small fridge, small sink, microwave, and coffee maker in the room. Everything we needed for a good night's stay, followed by a short trip to the Via train station nearby.