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Quality Suites

169 reviews
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Traveller (45)
Room & Suite (41)
Dining (2)
Overview
  • Excellent34%
  • Very good38%
  • Average13%
  • Poor8%
  • Terrible7%
Travellers talk about
“king suite”(15 reviews)
“living room”(8 reviews)
“front desk staff”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Fitness centre
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Quality Suites
Special Offer: Choice Privileges Points
Hotel deals
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Reviews (169)Write a Review
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All reviewsking suiteliving roomfront desk staffroom was cleanwould stay here againtoronto airportthe complimentary continental breakfastan extra bedcontinental styledining room table and chairslast minute bookingwhite sheetsnice courtyardfridge and microwavewaffle makerhockey teamhard boiled eggs
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1 - 5 of 166 reviews
Reviewed 3 weeks ago via mobile

The hotel looked better from the oitside. Even thoigh older it was clean. The front desk was very acomodating when we had no heat in our room,whixh sounded like a re occuring problem for that specific room. We moved close to the frond desk/elevators and...More

Thank Allison d
Response from General Manager Q, General Manager at Quality SuitesResponded 2 weeks ago

Dear Allison, I'm very sorry that we didn't exceed your expectation in some areas of your stay with us. I appreciate you bringing the noise from the fire door to my attention. I will definitely get the maintenance team to look into that. Also, the...More

Reviewed 10 January 2018

The welcome was poor. We were welcomed with a "sign here" and "here is your key". It was Christmas Day! The lack of friendliness was very apparent, as was the lack of service. There was tea and coffee available in the lobby. It was lukewarm...More

1  Thank RosemaryRowntree
Reviewed 8 January 2018

Arrived Jan 5 - check in and head up to our room....only to find another family in our room. Go back downstairs to inform staff, they just said oops sorry about that. Didn't seem too surprised that this happened. The heat didn't work. With the...More

1  Thank marleyandcharlie
Reviewed 4 December 2017

I booked a room with a king and double bed, non smoking through their own website. At check in the room wasn't available as it was given away. We were offered a smoking room without the beds we reserved. The staff member was friendly but...More

1  Thank Laurie3950
Response from General Manager Q, Front Office Manager at Quality SuitesResponded 8 December 2017

Dear Laurie, I am very sorry that we weren't able to accommodate your reservation. When we received your booking, it was booked in for a smoking room. We are reviewing how these pre-paid reservations come into our system to prevent this from happening again. I...More

Reviewed 17 October 2017 via mobile

The suites are nice and big, love the king size bed in a separate room with closing doors. Everything worked well. The breakfast was fair to good with some variety. Staff were friendly. We were there for a hockey tournament and you could tell they...More

Thank Sue D
Response from General Manager Q, Front Office Manager at Quality SuitesResponded 18 October 2017

Dear Sue, Thank you for your positive feedback. I hope to see you again soon.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$81 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (45)
Room & Suite (41)
Dining (2)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Choice Hotels gave nominal support and no response from the Whitby hotel."
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"Don't get a room here - go find another hotel"
Read review
"3rd floor at the rear seemed very quiet"
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"ear plugs and byob because no bar."
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