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Quality Suites

Booking.comUS$70*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$96*
US$70*
US$96*
US$70*
US$96*
US$70*
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152 Reviews from our TripAdvisor Community

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Showing 149: English reviews
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Cornwall, Canada
Reviewed 4 days ago NEW

I have an aunt that works at a choice hotel so she sends me the link for family and friends discount ( LFF Rate ) so we use it when we stay at hotels. We have stayed at this hotel many times before and have always had a nice stay, the suites are nice, the beds are comfortable, it's in...

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Helpful?
Thank Ashley D
Reviewed 5 days ago NEW

Traveling alone, well with my large dog (95 lbs) staff loved Finnegan! Stayed a few days over a couple of weeks. Eileen of housekeeping was very attentive to her job & so very friendly. I switched rooms & Eileen found my daytimer & she personaly returned it to to me. Front reception staff, Alex, Terri, Brad, Dan & great breakfast...

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Helpful?
Thank Bonnie K
General Manager Q, General Manager at Quality Suites, responded to this review

Dear Bonnie K, It was an absolute pleasure to have you and Finnegan stay with us! I can't wait to share all of your wonderful comments with my staff and I'm sure they will join me in thanking you for your kind words! We are so happy you enjoyed your stay and look forward to hosting you again! Sincerely, Candace...

Reviewed 2 weeks ago

Here is a hotel where the whole is greater than the sum of its parts. Excellent and friendly front desk service (I think from Antoinette) make a huge difference when you are traveling regularly for business. We had cancelled at the Residence Inn Whitby when they did not follow through on our month-old reservation request for a lower floor--they just...

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Helpful?
Thank 845lesliec
General Manager Q, General Manager at Quality Suites, responded to this review

Dear 845lesliec, What a very flattering review! Thank you very much, it is our pleasure to accommodate our guests requests as we aim to make your stay as wonderful as possible! We appreciate you taking the time to mention our friendly team members and spacious comfortable suites! We look forward to welcoming you back again very soon! Thank you for...

Toronto, Canada
Reviewed 3 weeks ago

We had stayed for a week at another hotel in the area that we were very happy with but unfortunately when we inquired about extending our stay they were booked up. So we moved to Quality Suites. Our room had a stale odour and it was much too warm no matter how low we adjusted the thermostat. We were able...

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Helpful?
Thank dessertmaker2017
General Manager Q, General Manager at Quality Suites, responded to this review

Dear dessertmaker2017, I am very sorry to hear of the issues you experienced during your stay with us and I extend my sincerest apologies. Please know that if you report any issues with us during your stay we will do our absolute best top rectify them as soon as possible! I certainly appreciate your kind comments regarding our housekeeping staff!...

Reviewed 5 weeks ago via mobile

My friend and I are quality suites regulars, we visit this hotel several times a month. We usually stay in a smoking king suite. Overall, the rooms are clean, comfortable and quiet. Love the mini fridge and microwaves in the suites. There is an ice machine conveniently located on the 3rd floor. Suites have a large table, great for playing...

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Helpful?
Thank Hillary C
General Manager Q, General Manager at Quality Suites, responded to this review

Dear Hillary C, Thank you for taking the time to share your very kind and informative review! Ws are delighted to hear that our location and services meet your expectations and that you always choose to stay with us when you are in town! The in room coffee are packages in their own filter, just open it up and pop...

Reviewed 2 April 2017 via mobile

We arrived at 4:20pm only to find our room wasn't ready yet. After waiting 30 minutes we check in and find the room quite nice. Very comfy beds, great TV, clean and even a mini fridge. I would stay here again despite the less than impressive check in process.

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Helpful?
1Thank Rosemarie O
General Manager Q, General Manager at Quality Suites, responded to this review

Dear Rosemarie O, Let me take this opportunity to apologize for not having your room prepared and perfect for you and 3pm and for the inconvenience of having to wait to check in. We are very happy that you enjoyed your room once you checked in and that we can look forward to hosting you again! Thank you for your...

Reviewed 29 March 2017

Large clean rooms. Traveled here with a hockey team and they had us all together. Breakfast was basic, and busy, but hotel is close to lots of dining options and shopping. Staff were friendly and helpful.

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1Thank Rhiannon I
General Manager Q, General Manager at Quality Suites, responded to this review

Dear Rhiannon I, Thank you for your very kind review, we really appreciate it! We are happy you enjoyed our convenient location and helpful team members - we are always at your service! We look forward to hosting you and your team during your next tournament in Durham Region! Sincerely, Candace Smaggus General Manager

Ottawa, Canada
Reviewed 23 February 2017

We stayed here with our hockey team during a tournament - there were three teams from our city staying here. We loved the size of the suites and it was perfect for our family and all of our gear (hockey bags, personal bags, hockey pads etc). We loved that each suite had a pull out couch and I personally liked...

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Helpful?
1Thank Suge A
General Manager Q, General Manager at Quality Suites, responded to this review

Dear Suge A, We are so pleased to hear you enjoyed our spacious, comfortable suites - with the separated bedroom they are perfect for families! Thank you for the feedback on our complimentary hot breakfast we can use your positive criticisms to work on improvements, we are happy you enjoyed the make your own waffle station! I will be sure...

Whitby, Canada
Reviewed 12 February 2017

Stayed here in October 2009 so my review is based on that stay. We were getting married at Tosca banquet hall and the Quality Suites offered a group discount. Rooms were very spacious and clean. Staff was friendly and professional. Would definitely stay here again.

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Helpful?
1Thank miwelsh
General Manager Q, General Manager at Quality Suites, responded to this review

Dear miwelsh, Thank you very much for sharing your feedback with us! You are correct, we do indeed offer group discounts for teams, weddings, crews, etc! Our staff is always at your service! Hope to welcome you back someday soon! Sincerely, Candace Smaggus General Manager

Reviewed 19 January 2017

The Quality Suites in Whitby, leaves me continually impressed. The managements strength and experience at the front desk tiers all the way down to the hotels entry level positions. Quite often one will check into a hotel to find a lack of enthusiasm or a poor attitude upon reception, simply not the case here. Upon receiving my room key, I...

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Helpful?
1Thank John M
General Manager Q, General Manager at Quality Suites, responded to this review

Dear John M, What an incredible review! We certainly appreciate you taking the time to to share your experience with the TripAdvisor community. I can't wait to share your feedback with all of my team - it will be such great encouragement! We truly appreciate your business and we are delighted we are able to exceed your expectations it is...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Suites

Address: 1700 Champlain Ave, Whitby, Ontario L1N 6A7, Canada
Region: Canada > Ontario > Whitby
Price Range: $110 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Quality Inn Whitby
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Questions & Answers

Questions? Get answers from Quality Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quick access to the 401 & Oshawa Mall”
650bonniek, 18 May 2017 | Read review
“Ask for a room at the back away from the 401.”
845lesliec, 6 May 2017 | Read review
“If you want a suite, ask for one. There are smaller rooms available and you may get one if the hotel is booked up.”
sugea, 23 Feb 2017 | Read review
“Ask for a room that window views the courtyard... Beautiful treed setting.”
R2531FSjohnm, 19 Jan 2017 | Read review
“Have a room at the back.”
Beachglassgirl1, 7 Dec 2016 | Read review
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Prices are for 1 room, 2 adults
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