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Quality Suites

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Traveller (45)
Room & Suite (41)
Dining (2)
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Overview
  • Excellent34%
  • Very good38%
  • Average13%
  • Poor8%
  • Terrible7%
Travellers talk about
“king suite”(15 reviews)
“front desk staff”(12 reviews)
“room was clean”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Fitness centre
Multilingual Staff
2 Star Hotel
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Offers from Quality Suites
Special Offer: Choice Privileges Points
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Offers from Quality Suites
Special Offer: Choice Privileges Points
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (170)
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Traveller rating
58
62
21
14
12
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Time of year
LanguageEnglish
58
62
21
14
12
Show reviews that mention
All reviewsking suitefront desk staffroom was cleanwould stay here againtoronto airportthe complimentary continental breakfastliving rooman extra bedcontinental styledining room table and chairslast minute bookingstaying long termwhite sheetscomforts of homefridge and microwavewaffle makerhockey team
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11 - 15 of 167 reviews
Reviewed 8 August 2017 via mobile

The hotel has been there awhile and is starting to show it's age. The room needed new carpeting as old stains showed thru. The ceiling tiles between the bedroom and bathroom were all stained from a previous water leak. The staff were very friendly and...More

Thank Terry B
Reviewed 1 August 2017

Every year my boyfriend goes out of town for a golf tournament with work. I wanted to surprise him with an in-room gift, but the problem is, I live 5 hours away from Whitby! I phoned the hotel to make see if they could make...More

Thank Lisa B
Response from General Manager Q, General Manager at Quality SuitesResponded 3 August 2017

Dear Lisa B, Thank you very much for taking the time to share your experience with the TripAdvisor community! We are so happy to hear we were able to make your boyfriends stay a little more special and that the request was quick and painless...More

Reviewed 23 July 2017

We have stayed here multiple times. It always offers a very good sized, clean room and meets our travel needs in the area. This latest trip was no different. The front desk staff was polite and efficient. Any special requests such as extra towels or...More

Thank Canusacruiser
Response from General Manager Q, General Manager at Quality SuitesResponded 28 July 2017

Dear Canusacruiser, We certainly appreciate all of your wonderful comments especially about our friendly team members and clean, comfortable suites! Glad to hear you enjoyed our complimentary hot breakfast and that we can look forward to your visit again! We do our best to maintain...More

Reviewed 21 July 2017

Holes in curtains in room noisy ac unit , toilet broke , tiny pillows , and a smell of possible grass ( weed ) in the hallway of a non smoking section . key card did not work good but we had 2. People who...More

Thank Brion K
Response from General Manager Q, General Manager at Quality SuitesResponded 28 July 2017

Dear Brion K, We appreciate you sharing your experience with the Trip Advisor community. We certainly invite you to bring these issues to our attention during your stay so that we may have the opportunity to resolve them for you in order to make your...More

Reviewed 21 July 2017

We stayed overnight this July, returning to this hotel because of its convenience. We have noted that the rooms are somewhat dreary, with no apparent effort over the years to refurbish or update them. As always, the room and bath were clean and adequate for...More

Thank RTiman
Response from General Manager Q, General Manager at Quality SuitesResponded 26 July 2017

Dear RTiman, We thank you very much for noting our clean suites, I am sorry to hear however you did not find the rooms inviting. We will take a look at the double doors as they should not be locked in place at any time....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$82 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$82 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (45)
Room & Suite (41)
Dining (2)
Family and Play Areas (1)
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Room Tips
"Choice Hotels gave nominal support and no response from the Whitby hotel."
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"Don't get a room here - go find another hotel"
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"3rd floor at the rear seemed very quiet"
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"ear plugs and byob because no bar."
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