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    The Inn of Waterloo & Conference Centre

    70 reviews
    #7 of 9 Hotels in Waterloo
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    475 King St N, Waterloo, Ontario N2J 2Z5, Canada
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    US$118
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    Hotels.comUS$96
    PricelineUS$118
    Expedia.comUS$96
    TravelocityUS$96
    Orbitz.comUS$96
    TripAdvisorUS$96
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Booking.com
    US$118
    Hotels.com
    US$96
    Priceline
    US$118
    Expedia.com
    US$96
    Travelocity
    US$96
    Orbitz.com
    US$96
    TripAdvisor
    US$96
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    Traveller (36)
    Room & Suite (15)
    Dining (6)
    Overview
    3.0
    70 reviews
    • Excellent24%
    • Very good27%
    • Average17%
    • Poor14%
    • Terrible18%
    Travellers talk about
    “older part”(3 reviews)
    “beautiful pool”(2 reviews)
    “jacuzzi tub”(2 reviews)
    475 King St N, Waterloo, Ontario N2J 2Z5, Canada See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    3 Star Hotel
    All hotel details
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    Rooms
    5 Aug6 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (70)
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    All reviewsolder partbeautiful pooljacuzzi tubnice changenight staycomfortable bedsstayed one nightnice roomcomplimentary breakfastwould definitely stay here againstaycationcourtyardupgradesbathrobeshallwaymalljacobs
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    1 - 5 of 70 reviews
    Reviewed 3 weeks ago
    Planning a Wedding reception...be aware

    As parents, you want the best for the kid’s special day. Also fully understanding that hiccups can and will happen. So it comes to the decisions on how to manage such risks during the event planning. In August 2017 we started our search towards the...More

    2  Thank DVR63
    Reviewed 4 weeks ago via mobile
    Good for One Night

    The hotel was quiet and OK for one night. The shower was relatively new and the bed was comfortable for after a long day. Don’t expect fresh food. The breakfast was a disappointment. It was, in a word: institutional. The coffee was weak. The scrambled...More

    Thank chinesesun
    Response from Theresa S, Guest Services at The Inn of Waterloo & Conference CentreResponded 4 weeks ago

    Thank you for reviewing your stay at The Inn of Waterloo! We appreciate your feedback. On behalf of our entire team, I would like to apologize for your negative experience. I'm sorry that our Full Hot and Cold Buffet Breakfast didn't exceed your expectation. We...More

    Reviewed 14 June 2018
    Oh boy, where to begin...

    Don't even know where to begin. This place is definitely showing its age. Service was decent, until the first night where we had to complain multiple times about people partying late into the night, and no change happening. we moved rooms the next day. When...More

    Thank B5242VHkennethc
    Response from Angela D, Guest Services at The Inn of Waterloo & Conference CentreResponded 17 June 2018

    Thank you for you feedback. I am very sorry to hear of your recent experience at our hotel. While I'm pleased to hear we were able to move you to a quiet location and upgraded your guest room, the situation requiring the move should never...More

    Reviewed 11 June 2018
    A large disappointment

    I stayed here for four miserable days! The rooms were grungy; the breakfast was substandard and management didn't really know what it was doing. My final checkout didn't include a bill from the day before and the bill I received didn't match the bill on...More

    Thank Jeri L
    Response from Theresa S, General Manager at The Inn of Waterloo & Conference CentreResponded 5 weeks ago

    Thank you for taking the time to review our hotel. We are sorry to hear that your experience was not up to our standards. We will be following up with our maintenance and housekeeping department to ensure our rooms are in top condition. We are...More

    Reviewed 29 April 2018 via mobile
    Outdated, falling apart and Overpriced

    As a frequent traveler I have not stayed in such a poor facility that is so overpriced. Check in was very late at 4pm. Hotel is showing age and has not been actively maintained for some time. Our room had wallpaper pealing off the walls...More

    Thank Daryl G
    Response from Angela D, Guest Services at The Inn of Waterloo & Conference CentreResponded 17 June 2018

    I am very sorry to hear of your recent experience. We have updated half of our rooms and are currently working on the next section of our hotel to update the guest rooms. I was informed that you were extended a complimentary upgrade when you...More

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    About
    Amenities
    Top amenities
    Pool
    Free Parking
    Free High Speed Internet (WiFi)
    Breakfast included
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Hotel Amenities
    Free Parking
    Wheelchair Access
    Pets Allowed ( Dog / Pet Friendly )
    Breakfast included
    Meeting Rooms
    Business Centre with Internet Access
    Banquet Room
    Conference Facilities
    Non-Smoking Hotel
    Dry Cleaning
    Room amenities
    Air Conditioning
    Refrigerator in room
    Things to do
    Pool
    Fitness Centre with Gym / Workout Room
    Indoor pool
    Bar/Lounge
    Details
    Price range
    US$82 - US$154 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Details
    Price range
    US$82 - US$154 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
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    Traveller (36)
    Room & Suite (15)
    Dining (6)
    Pool & Beach (3)
    Questions & Answers
    Ask a question
    budafalvi
    27 July 2016|
    AnswerShow all 2 answers
    Response from Rachel C | Property representative |
    Hi Eva, We are currently in the process of getting the restaurant ready to open. We hope to start with brunches very soon. Stay tuned!
    0
    Votes
    Room Tips
    "Pick another hotel."
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    "There is a renovated section and an older section."
    Read review
    "Try to get the newest room possible"
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    "If you end up here, make sure you are in a renovated suite or leave!"
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