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The Inn of Waterloo & Conference Centre

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Traveller (36)
Room & Suite (15)
Dining (6)
Overview
  • Excellent24%
  • Very good27%
  • Average17%
  • Poor14%
  • Terrible18%
Travellers talk about
“older part”(3 reviews)
“beautiful pool”(2 reviews)
“jacuzzi tub”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (70)
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Traveller rating
17
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12
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13
Traveller type
Time of year
LanguageEnglish
17
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12
10
13
Show reviews that mention
All reviewsolder partbeautiful pooljacuzzi tubnice changenight staycomfortable bedsstayed one nightnice roomcomplimentary breakfastwould definitely stay here againstaycationcourtyardupgradesbathrobeshallwaymalljacobs
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1 - 5 of 70 reviews
Reviewed 3 weeks ago

As parents, you want the best for the kid’s special day. Also fully understanding that hiccups can and will happen. So it comes to the decisions on how to manage such risks during the event planning. In August 2017 we started our search towards the...More

2  Thank DVR63
Reviewed 4 weeks ago via mobile

The hotel was quiet and OK for one night. The shower was relatively new and the bed was comfortable for after a long day. Don’t expect fresh food. The breakfast was a disappointment. It was, in a word: institutional. The coffee was weak. The scrambled...More

Thank chinesesun
Response from Theresa S, Guest Services at The Inn of Waterloo & Conference CentreResponded 4 weeks ago

Thank you for reviewing your stay at The Inn of Waterloo! We appreciate your feedback. On behalf of our entire team, I would like to apologize for your negative experience. I'm sorry that our Full Hot and Cold Buffet Breakfast didn't exceed your expectation. We...More

Reviewed 14 June 2018

Don't even know where to begin. This place is definitely showing its age. Service was decent, until the first night where we had to complain multiple times about people partying late into the night, and no change happening. we moved rooms the next day. When...More

Thank B5242VHkennethc
Response from Angela D, Guest Services at The Inn of Waterloo & Conference CentreResponded 17 June 2018

Thank you for you feedback. I am very sorry to hear of your recent experience at our hotel. While I'm pleased to hear we were able to move you to a quiet location and upgraded your guest room, the situation requiring the move should never...More

Reviewed 11 June 2018

I stayed here for four miserable days! The rooms were grungy; the breakfast was substandard and management didn't really know what it was doing. My final checkout didn't include a bill from the day before and the bill I received didn't match the bill on...More

Thank Jeri L
Response from Theresa S, General Manager at The Inn of Waterloo & Conference CentreResponded 5 weeks ago

Thank you for taking the time to review our hotel. We are sorry to hear that your experience was not up to our standards. We will be following up with our maintenance and housekeeping department to ensure our rooms are in top condition. We are...More

Reviewed 29 April 2018 via mobile

As a frequent traveler I have not stayed in such a poor facility that is so overpriced. Check in was very late at 4pm. Hotel is showing age and has not been actively maintained for some time. Our room had wallpaper pealing off the walls...More

Thank Daryl G
Response from Angela D, Guest Services at The Inn of Waterloo & Conference CentreResponded 17 June 2018

I am very sorry to hear of your recent experience. We have updated half of our rooms and are currently working on the next section of our hotel to update the guest rooms. I was informed that you were extended a complimentary upgrade when you...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Bar/Lounge
Details
Price range
US$82 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$82 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (36)
Room & Suite (15)
Dining (6)
Pool & Beach (3)
Questions & Answers
Ask a question
budafalvi
27 July 2016|
AnswerShow all 2 answers
Response from Rachel C | Property representative |
Hi Eva, We are currently in the process of getting the restaurant ready to open. We hope to start with brunches very soon. Stay tuned!
0
Votes
Room Tips
"Pick another hotel."
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"There is a renovated section and an older section."
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"Try to get the newest room possible"
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"If you end up here, make sure you are in a renovated suite or leave!"
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