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24/12/2017 25/12/2017
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    Courtyard Waterloo St. Jacobs

    50 Benjamin Rd, Waterloo, Ontario N2V 2J9, Canada
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    24/12/2017 25/12/2017
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    Traveller (99)
    Room & Suite (47)
    Dining (1)
    • Excellent59%
    • Very good29%
    • Average7%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “farmers market” (38 reviews)
    “front desk” (53 reviews)
    “outlet mall” (34 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (368)
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    21 - 25 of 362 reviews

    Reviewed 3 October 2017

    We were greeted by friendly front desk staff. There is an outlet mall accross the street so after our airline lost one of our bags we were able to purchase the lost items at a reasonable cost. Early Saturday morning we walked accross the street...More

    Thank WWhiteley
    Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 7 October 2017

    Dear WWhiteley, We are very happy you experienced our friendly atmosphere on your recent stay in Waterloo, and that the location near the University and local amenities worked well for you. We look forward to seeing you again on your next visit! Ryan P

    Reviewed 1 October 2017

    This Hotel is not centrally located in Waterloo. Downtown Waterloo is a 15 minute drive away. However, this Hotel is right next to the St Jacobs Farmers Market which is a huge plus on Thursdays and Saturdays. It is a very nice hotel with large,...More

    Thank MCM108
    Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 7 October 2017

    Dear MCM108 Thank you for your comments, and we are pleased you and your family had a great stay, and experienced the quality of service we are proud of at the Courtyard Waterloo. Being near the Market, and also St. Jacobs village does provide a...More

    Reviewed 30 September 2017 via mobile

    Stayed here for one night on business. It is well located for the market and would be top of my list of that was my reason to come. Also perfectly fine for a business overnight. Otherwise I would tend to prefer an area with a...More

    Thank Jaboda
    Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 3 October 2017

    Dear Jaboda, Thank you for your review and comments, and we are pleased you enjoyed a great stay. Apart from the Market, the town of St Jacobs is a great spot to dine and shop, and is just 3 km north of the hotel as...More

    Reviewed 27 September 2017 via mobile

    Our travel agent had booked a room each for myself and my coworker. When we arrived at the hotel after working all day and a 4 hour drive from Kingston we were told there was no reservation in their system or room for my coworker...More

    Thank hlmmurphy
    Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 28 September 2017

    Dear hlmmurphy, We do apologize for the issue you faced, but as I understand the reservation number provided was not one from Marriott, and as the hotel was fully booked there would have been no way to accommodate your coworker in another room. As you...More

    Reviewed 25 September 2017

    We arrived tired so took the room despite the expense...$239.88 reduced from $299 with my CAA Discount. The room was clean and comfortable. Breakfast is not included sadly. I think the rates were high due to the Home Hardware Convention and the proximity to the...More

    Thank Sally G
    Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 30 September 2017

    Dear Sally G, We thank you for your feedback, and we are pleased you had a great stay with us, as we strive to deliver an excellent experience to all out guests. We are sorry that you encountered our property at such a busy time...More

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    Holiday Inn Express Hotel & Suites Waterloo - St Jacobs
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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$86 - US$165 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Priceline, Expedia, Travelocity, Hotels.com, getaroom.com, Hotwire, Cancelon, TripOnline SA and Evoline ltd so you can book your Courtyard Waterloo St. Jacobs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Region of Waterloo >
    • Waterloo
    • Also Known As
    • Best Western Plus St. Jacobs Country Hotel Waterloo ,
    • Best Western St Jacobs Country Inn Waterloo ,
    • Best Western St Jacobs Country Inn Hotel Waterloo ,
    • Waterloo Best Western St Jacobs ,
    • Country Inn Waterloo ,
    • Best Western Waterloo ,
    • Waterloo Country Inn ,
    • Best Western Saint Jacobs Country Inn Hotel Waterloo
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    Traveller (99)
    Room & Suite (47)
    Dining (1)
    Hotel & Grounds (67)
    Bathroom (15)
    Business Centre & Event Rooms (1)
    Nearby HotelsSee all 9 hotels in Waterloo
    Delta Hotels by Marriott Waterloo
    321 reviews
    5.26 km away
    Holiday Inn Express Hotel & Suites Waterloo - St Jacobs
    347 reviews
    .27 km away
    Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
    586 reviews
    .08 km away
    Nearby Restaurants
    Jack's Family Restaurant
    591 reviews
    .23 km away
    The Crazy Canuck
    465 reviews
    .38 km away
    Kara's Market Cafe
    14 reviews
    1.24 km away
    The Bistro at Courtyard
    30 reviews
    .06 km away
    Nearby Attractions
    St. Jacobs Country Playhouse
    177 reviews
    .07 km away
    Market Road Antiques
    43 reviews
    .35 km away
    St. Jacobs Antique Market
    28 reviews
    .69 km away
    The Outlets at Jacobs & Market District
    95 reviews
    .31 km away
    Ask a question
    Questions & Answers
    6 November 2017|
    AnswerShow all 10 answers
    Response from mard1 | Reviewed this property |
    I found the mattress to be firm and comfortable. I also have back problems and slept well.
    9 September 2017|
    AnswerShow all 6 answers
    Response from Redpines | Reviewed this property |
    Don’t know because we don’t have pets. Sorry
    Elizabeth D
    16 October 2016|
    AnswerShow all 6 answers
    Response from Onsenhunter1 | Reviewed this property |
    Its a small, personal size brewer - 4 cup maybe? - with supplied coffee packets. Go the the bistro in the Lobby and get a Starbucks!
    Room Tips
    "Next to the famous St. Jacob outlet mall and Farmer's Market"
    Read review
    "Four a team event, book one of the one bedroom rooms so kids/adults can hang out."
    Read review
    "Ask for air conditioning or heat to be turned on prior to arrival"
    Read review
    "Any room not close to hockey players"
    Read review
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