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Courtyard Waterloo St. Jacobs

377 reviews
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Traveller (108)
Room & Suite (52)
Dining (1)
Overview
  • Excellent58%
  • Very good30%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“farmers market”(39 reviews)
“front desk”(53 reviews)
“outlet mall”(34 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3.0 Star Hotel
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (377)Write a Review
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210
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26
14
10
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All reviewsfarmers marketfront deskoutlet mallst jacobsrecommend this hotelplayhouse theatrevery nice hotelfire placerooms are cleanshort drivebusiness hotelbed was very comfortableking roombooked this hotelchecking inlots of parkinghome away from home
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91 - 95 of 371 reviews
Reviewed 15 January 2017 via mobile

attended training here with several peers. comfortable overnight room, courteous/knowledgeable/professional staff @ front desk, really good lunch buffet, appropriate layout for training room, comprehensive breakfast & snack offerings catered throughout the training day.More

Thank IanRyan417
Response from Emily M, Operations Manager at Courtyard Waterloo St. JacobsResponded 7 March 2017

Dear IanRyan417, Thank you for your TripAdvisor review, it is so great to hear you enjoyed your training while you were here. I am glad to hear you were able to meet some of the great associates we are lucky to have here with us!...More

Reviewed 5 January 2017

Spent 2 nights there over the holidays. Lovely King suite with fireplace and jacuzzi tub. Great location. Walking distance to St. Jacobs Farmers' Market and outlet stores. Only complaint was dust in vent above bed. Otherwise, an amazing stay!More

Thank saravb40
Response from Emily M, Operations Manager at Courtyard Waterloo St. JacobsResponded 7 March 2017

Dear saravb40, Thank you so much for staying with us at the Courtyard Waterloo St. Jacobs, and for sharing your experience with other TripAdvisor followers! It is our commitment to provide exceptional and memorable stay experiences to each and every one of our valued guests,...More

Reviewed 3 January 2017

This trip was booked as a mini-getaway before the new year for my spouse and I. We booked this hotel specifically because of it's proximity to the Farmer's Market, their restaurant (The Bistro) and capacity for room service. The room was a King Suite with...More

Thank Allie B
Reviewed 2 January 2017 via mobile

The hotel appeared clean and modern. The on site restaurant did not have great hours, as we wanted dinner after the play we saw next door and were told it was closed. The rooms were clean, comfortable beds. Would be a nice touch to provide...More

Thank Thepardys
Reviewed 29 December 2016

We have stayed here to years in a row now! Fantastic Property! very modern very clean and well taken care of, All the staff are friendly and have all have a smile on their faces! Keep up the great work! Thank You!More

Thank The_Pool_God
Response from Emily M, Operations Manager at Courtyard Waterloo St. JacobsResponded 23 January 2017

Dear The_Pool_God, Thank you for a great TripAdvisor response again. We are so glad to have you choose to come back to our property every year. We are so fortunate to have such a great group of staff. We look forward to welcoming you back...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$112 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$112 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (108)
Room & Suite (52)
Dining (1)
Hotel & Grounds (67)
Bathroom (19)
Business Centre & Event Rooms (1)
Questions & Answers
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AlexandriaDan
6 November 2017|
AnswerShow all 10 answers
Response from mard1 | Reviewed this property |
I found the mattress to be firm and comfortable. I also have back problems and slept well.
1
Vote
solterra2014
9 September 2017|
AnswerShow all 6 answers
Response from Redpines | Reviewed this property |
Don’t know because we don’t have pets. Sorry
0
Votes
Elizabeth D
16 October 2016|
AnswerShow all 6 answers
Response from Onsenhunter1 | Reviewed this property |
Its a small, personal size brewer - 4 cup maybe? - with supplied coffee packets. Go the the bistro in the Lobby and get a Starbucks!
0
Votes
Room Tips
"Third floor was quiet"
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"Book early. Fire place rooms not that impressive."
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"Next to the famous St. Jacob outlet mall and Farmer's Market"
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"Four a team event, book one of the one bedroom rooms so kids/adults can hang out."
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