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Best Western Plus Waterloo

303 reviews
Traveller (25)
Room & Suite (10)
Dining (3)
  • Excellent41%
  • Very good32%
  • Average17%
  • Poor5%
  • Terrible5%
Travellers talk about
“four points”(27 reviews)
“destination inn”(36 reviews)
“conestoga mall”(23 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
2.5 Star Hotel
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Offers from Best Western Plus Waterloo
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4 Mar5 Mar
1 room, 2 adults, 0 children
Standard Room
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Reviews (303)Write a Review
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All reviewsfour pointsdestination innconestoga mallfridge and microwavefront desk staffupgraded to a suiteyogurtcontinental breakfastsitting areahot and cold itemspool and hot tubcouple of nightschoose this hotelexcellent experienceclean roomking stsmall kitchenette
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1 - 5 of 293 reviews
Reviewed 2 weeks ago

We travel a lot but never experience this. Room was good but we need hotel for sleep that we did not have at all because of noise. We had room between group of drunk men and couple that fight all time till 1am. Noise from...More

Thank zora k
Response from Steven J, General Manager at Best Western Plus WaterlooResponded 2 weeks ago

We apologiose for the inconvenience caused to you by other guests casing disturbance.

Hotel's Favourite
Reviewed 30 October 2017

We stayed at this hotel in October,2017. The lobby was impressive and provided a positive entry into this hotel.The rooms were excellent. They have updated decor and were large in size. The fit and finish of the room was exceptional. I enjoyed the whirlpool in...More

1  Thank gregfK5214RX
Response from Theresa T, Director of Sales at Best Western Plus WaterlooResponded 10 November 2017

Thank you for taking the time to review your recent stay with us. We are so happy to hear your visit was enjoyable. We look forward to seeing you again soon.

Reviewed 3 weeks ago via mobile

Asked to be put together with our group knowing there were kids and a baby and a bunch of bags and they put us where we had to lift bags up and down stairs cause there isn’t an elevator in that part of the hotel....More

Thank Chipndan
Response from Steven J, General Manager at Best Western Plus WaterlooResponded 3 weeks ago

Thank you for your review. I apologise that youy were not aware that check in time is 3pm. This shoudl have been outlined whne the booking was made thrlough HTG (Hudson Travel. I will address your concerns with them to ensure the teams know check...More

Reviewed 12 January 2018

Friendly staff made the check in a breeze. Had us in our rooms in no time. Found the rooms to be comfortable and tastefully decorated. Needed a good sleep after being on the road for a few days and this hotel delivered. Breakfast was as...More

Review collected in partnership with Best Western
Thank M1198HQjoshuah
Reviewed 10 January 2018 via mobile

Very clean, comfortable, quiet, plenty of hot water, fast internet, good water pressure. Staff was nice and helpful and while I didn’t eat breakfast there, it seemed like a nice setup for breakfast. Bed was comfortable and the room definitely light tight when needed. Definitely...More

Thank James G
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Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Free Parking
Self-Serve Laundry
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Price range
US$93 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Price range
US$93 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (25)
Room & Suite (10)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
14 December 2015|
AnswerShow all 5 answers
Response from Nancy D | Property representative |
Hello, We have a complete breakfast buffet for $15. With some package rates, breakfast is included. There is also a full breakfast menu to choose from as well. Thank-you for enquiring! Nancy D.
June C
5 May 2015|
AnswerShow all 2 answers
Response from wildkard | Reviewed this property |
It's really not a good buffet. If there are 4 people in the room and the breakfast package is $20 more per day, for the $5 per person per day you are paying for convenience. a 5 minute drive will get you McDonald's or... More
Room Tips
"Make sure front desk is staffed by grown up folks."
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"Do not come here"
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"We had an upgrade with absolutely no complaints."
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"do not go to this hotel"
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