We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Four Points by Sheraton Waterloo-Kitchener

View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
Great Deal
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Four Points by Sheraton Waterloo-Kitchener
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

222 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 216: English reviews
Start your review of Four Points by Sheraton Waterloo-Kitchener
 Click to rate
Orillia, Canada
Reviewed 4 days ago NEW

We got a great rate to stay here on Groupon. Great location close to the Farmers Market in St. Jacobs. Our suite was very nice. The hot tub was out of order. There were lots of repairs and updates going on due to the fact that they are changing over to a Best Western. The front desk lady was amazing....

Thank carriesunshine
Prosper, Texas
Reviewed 15 November 2016

The hotel was very nice. The front desk crew and all staff, very nice. The rooms seemed a bit outdate, but nothing terrible at all. My board room, was very comfortable and clean. The hotel is located just a few minutes drive from many corporate type offices, and not far from the college as well. Overall, I would recommend staying...

1Thank jmatgood
About Hotel's Favourite Review
nahide s, Accounts Manager at Four Points by Sheraton Waterloo-Kitchener, responded to this review

Hello Jmatgood, Thank you for taking the time to leave a review on your stay with us! I am happy to hear all our staff were great. We strive to provide the best service we can and I am glad that this also reflected in your room cleanliness / comfort. We are at a great location for many businesses and...

Toronto, Canada
Reviewed 2 weeks ago

This hotel is a good economy hotel. I had a suite, and it totally worked, lots of plugs, clean bathroom, working kitchen, two tvs, and, WIFI was fine. Staff were friendly, there is ample parking. The bed was very comfortable and the room was quiet. The location is near the highway and shopping. There is a mall across the street,...

1Thank William D
Alberta, Canada
Reviewed 2 weeks ago via mobile

We stayed in a renovated modern room on the west side of the hotel when in town for a tournament. The beds were comfy. The wardrobe housed the coffee maker, microwave and smallest bar fridge I have ever seen. Well designed shower had sliding glass door, Grohe faucet with temperature handle placed on shower wall opposite the spout so it...

1Thank TEDtours
Reviewed 3 weeks ago

We stayed 4 nights at what we thought was the Four Points Sheraton, however by chance I discovered the property had been taken over by Best Western and branded as a Destination Inn. Confusing. Weaknesses: Wifi is slow and spotty. Blood stains on the duvet. Way-finding is poor. Breakfast is sub par. One elevator. Strengths: Staff is helpful going above...

1Thank AvidTravelerEdmonton
Saratoga Springs, New York
Reviewed 4 weeks ago

We got there late at night and wanted to just have a quiet room. The staff was very friendly and gave us a top floor suite, away from the group of soccer kids and partying others, far from the ice maker and busy elevator. The room was very spacious, the bathroom immaculate. We had our own little fully equipped kitchenette...

Thank Tina Z
Barrie, Canada
Reviewed 4 weeks ago

Stayed here recently for a Ontario Championships so had little choice as it was a team booking on a very busy weekend. The hotel appeared to have been recently renovated. It is currently operating as Destination Inn but is being re-branded to Best Western Plus. The rooms were on the small side and in particular the fridge was tiny -...

Thank tosspint
Reviewed 24 April 2017

Nothing really stood out for us. The suite we were in was a bit on the small side. The bathroom was pretty small. Upon check-in we weren't told where the pool was or where the elevators were or what the wifi password was. The room was pretty clean and the bed was super comfy. There was no extra bedding for...

Thank Janine B
Toronto, Ontario, Canada
Reviewed 18 April 2017

First, let me say that I writing about the hotel I booked under the name of Destination Inn but has the sign out front for Best Western. My two sons and I stayed there April 6-9th. Unfortunately, my son received 20 bites all around his shoulder and neck after staying there and they were extremely itchy and swollen. We left...

2Thank Barbara B
Hamilton, Canada
Reviewed 12 April 2017

Let me preface this review by stating that I travel a lot and have stayed in many different types of hotels/motels so I think I have a fairly decent grasp on expectations in a property. My group booked into this property from April 7-10. At the time we booked, it was a Four Points, but has since become Destination Inn...

2Thank hcopter

34 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (11)
View from Room (1)
Bathroom (2)
Room/Suite (2)
Other (6)

Management photos: Courtesy of the property manager

All Management Photos (23)
Dining (3)
Hotel & Grounds (4)
Room/Suite (3)
Bathroom (2)
Business Centre/Function Rooms (2)
Pool/Beach Area (2)
Other (7)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Waterloo hotels
2.3 km away
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs
4.0 km away
Delta Hotels Waterloo
Delta Hotels Waterloo
#2 of 9 in Waterloo
275 reviews
2.1 km away
Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
Show Prices
Show Prices
Show Prices
2.1 km away
Courtyard Waterloo St. Jacobs
2.8 km away
Comfort Inn Waterloo Ontario
1.0 km away
The Inn of Waterloo & Conference Centre
Show Prices
Show Prices
Show Prices


  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Honest, Uncomplicated,Comfort is key at the Four Points by Sheraton Waterloo-Kitchener. Comfort reigns in our modern suites and rooms, where our guests enjoy high-end amenities including complimentary high-speed Internet, large flat-screen televisions, free local calls, plush pillow-top mattresses, a mini-fridge, and many more comforts of home. Location is key to a hotel’s popularity and our proximity to the Village of St. Jacobs and other enticing Southern Ontario attractions make our hotel the ideal destination. Travellers will love our Waterloo, Ontario hotel's central location in the Waterloo region, just minutes from Waterloo’s Technology Park, RIM Park, and both Universities. ... more   less 

Additional Information about Four Points by Sheraton Waterloo-Kitchener

Address: 547 King St N, Waterloo, Ontario N2L 5Z7, Canada (Formerly Destination Inn)
Region: Canada > Ontario > Region of Waterloo > Waterloo
Price Range: $100 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Four Points by Sheraton Waterloo-Kitchener 2.5*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Groupon, Booking.com, Hotels.com, Expedia, Orbitz, Priceline, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Four Points by Sheraton Waterloo-Kitchener reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Destination Hotel Waterloo
Destination Inn Waterloo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Waterloo-Kitchener staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Four Points by Sheraton Waterloo-Kitchener staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 5th floor and it was quiet”
  • view from 5th floor looking south
williamdU8310RT, 12 May 2017 | Read review
“If you stay, ask for a south facing room, much better views. The Berlin resto is well worth the visit. The Keg is within 3 blocks.”
AvidTravelerEdmonton, 7 May 2017 | Read review
“we were on the top floor and heard NOTHING. What a treat!”
236tinaz, 1 May 2017 | Read review
“Get a suite for extra space”
tosspint, 30 Apr 2017 | Read review
“Upper floors are probably quieter.”
bl634, 3 Apr 2017 | Read review
5 of 5
US$54* /night
View Deal
View all 9 deals
Prices are for 1 room, 2 adults
Change dates