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110 Erb St W, Waterloo, Ontario N2L 0C6 Canada
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Traveller (99)
Room & Suite (55)
Dining (11)

About

#2 of 10 hotels in Waterloo
Location
Cleanliness
Service
Value
Set in the heart of uptown, Delta Hotels Waterloo brings together a blend of fashion and functionality that grants visiting families and professional educators premier access to both University of Waterloo and Wilfrid Laurier University. With our ideal location in Waterloo, Ontario, guests can enjoy our close proximity to Centre in the Square, the city of Kitchener, RIM Park and St. Jacob's Market. Finish off a day of exploring the vibrant area by relaxing in our stylish rooms and suites that boast modern décor, free Wi-Fi, room service, and Smart TVs with Netflix access to make the most of your getaway. Accentuate your Ontario, Canada dining experience at Proof Kitchen & Lounge, our contemporary restaurant serving locally inspired cuisine. You can end your evenings with our craft beers, premium wines and handcrafted cocktails. Planning a special occasion? Turn your vision into reality with our catering options, AV equipment and six flexible event spaces. At Delta Hotels Waterloo, delight in trendy comforts and memorable experiences.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Valet parking
Paid public parking on-site
Wifi
Paid internet
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Vending machine
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
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Room features
Air conditioning
Desk
Interconnected rooms available
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Seating area
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, French
Hotel links
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428Reviews8Q+A69Room tips
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itrvl4work wrote a review Sep 2022
Vancouver, Canada96 contributions85 helpful votes
Check-in was nice, self serve luggage cart, no problem. Parking $12 a day, always spots in the lot close to entrance. They do have EV charging, maybe 2-3 spots? 6th floor room was clean, roomy, beds comfortable. Fridge was empty which is nice for a family. It did not however stay cold because there's not enough ventilation in the bar. Since we had meds that needed to keep cold this was a concern but I left the bar door open about 12" and that fixed the problem, fridge started to get cold. Had to keep the door open the entire stay. Not a big deal. Didn't use the pool or any other amenities. Kids had dinner at the restaurant, no complaints. Location is good if you're visiting one of the universities. What else can I say, highly recommended.
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Arnout_Debbie wrote a review Aug 2022
Brussels, Belgium74 contributions71 helpful votes
Hotel's Favourite
I had a conference at the University of Waterloo, and this hotel came recommended. It did not disappoint me: service was great and all staff very friendly. The room (a Studio Suite) was large and clean, and came with comfy bed and a spacious desk. The University of Waterloo is at walking distance. Perfect for a business stay
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Date of stay: July 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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elbaron87 wrote a review Jun 2022
Cologne, Germany56 contributions58 helpful votes
This hotel would merit a good renovation: the rooms are outdated and some efforts could be made to pimp up the hotel. No housekeeping during my stay and the fitness was closed (not mentioned during the booking). They add the parking on top of your invoice… knowing you are in Waterloo, not in Toronto. Disappointing.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Melissa Jamieson, General Manager at Delta Hotels by Marriott Waterloo
Responded 6 Jun 2022
Dear elbaron87, Thank you for taking the time to complete a review on your recent stay. We appreciate all feedback as it allows us to continually improve. We are currently renovating our Fitness Center and are so happy it will be re-opening the week of June 27th. Housekeeping service will be returning to all rooms beginning July 4th, however we're always happy to provide service if requested. We are sorry to see your stay wasn't as positive as we would like, and we hope you might have an opportunity to visit again sometime in the future. Sincerely, Melissa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joka_travels wrote a review May 2022
Warwickshire, United Kingdom38 contributions48 helpful votes
The location is convenient, the hotel generally quiet and my room (4th floor) was spacious -the bed was comfortable too. However, I arrived after a long haul and found the restaurant closed (fair enough it was about 22.00) but... no room service, no mini bar, not even nuts in some form or other. Not good enough Marriott. The cleaning standards of the room seem to be borderline for a 4star -though i only stayed for one night so didn't really have time or energy to explore. The kettle was also in need of replacement. In all, not really what i expect from a Marriott.
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Date of stay: May 2022
Rooms
Cleanliness
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Melissa Jamieson, General Manager at Delta Hotels by Marriott Waterloo
Responded 25 May 2022
Dear Joka_travels, Thank you for sharing your experience at our hotel. I'm sorry to see our Restaurant was closed when you arrived. We do have a small gift shop that we hope will help on those occasions it is closed which we will look at expanding. Thank you again for sharing your feedback. Sincerely, Melissa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
J Janics wrote a review Apr 2022
1 contribution
My son and I popped in just as the kitchen was closing. We were greeted by Janine, who graciously accepted our dessert order and indulged our family’s sweet tooth (creme brulee, one of my wife’s favourite desserts). I know it can be a bother for the kitchen to make something just as they are starting their closing up routine, so I wanted to call out the great service. Though we could have been turned away, our order was accepted and cheerfully fulfilled. A big thank you to Janine and the kitchen staff. The brulee was great, too-matches the service.
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Date of stay: April 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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flowers76 wrote a review Mar 2022
Guelph, Canada52 contributions19 helpful votes
Our check-in and out was easy, very nice staff. We have stayed here previously and had always had an above average experience, this time we found the hotel dirty and rooms not cleaned to other Delta/Marriott standards. We understand that due to the pandemic staffing shortages have occurred, and this may be the case here. The room was a king sized bed, nice shower/bathroom set up. The pool was busy and the hot tub closed, also the gym appeared closed as well, likely due to COVID restrictions. The main issue was the lack of vaccuming, old nail clippings on the floor and dirt visible. The dresser was very dirty inside so we laid the drycleaning bag under our belongings. There was tape on the ceiling, not sure what that was about. We would stay here again, I am not sure I would seek it out as we did before. Very convenient location to restaurants and shopping.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: Avoid tournament and competition weekends, very busy and noisy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gordon T wrote a review Jan 2022
Flesherton, Canada1 contribution3 helpful votes
Nobody answered the phone at the front desk. The shower door did not close properly. The room was tiny for the price. An annoying automatic light in the bathroom hindered my sleep. The heater in the bathroom was useless.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Cottrill, Guest Services / Front Office at Delta Hotels by Marriott Waterloo
Responded 26 Jan 2022
Dear 341gordont, Thank you for taking the time to let us know about your recent stay at Delta Waterloo. We are truly sorry to hear about the issues that you experienced while staying with us. I have shared your feedback with the hotel team to ensure these are an isolated case. We do hope that you give us the chance to stay at Delta Waterloo again. Regards, Matthew Cottrill Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jane P wrote a review Oct 2021
Region of Waterloo, Canada464 contributions208 helpful votes
King room was spacious & comfortable. Bath was spacious and well-designed with large walk-in shower. Our room was next to the elevator - but we never heard it while inside. Room was very quiet. Front desk staff were friendly & efficient; they told us that due to covid, housekeeping would only happen if we requested one day in advance. No worries - because housekeeping delivered replacement towels etc each day when we requested.
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Date of stay: October 2021
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SB wrote a review Sep 2021
United States75 contributions259 helpful votes
This is a nice property located close to the university with spacious and clean rooms. Bathroom is also nice with standup shower. Parking is convenient except that you have to pay for it. Restaurant looks nice, but has very odd hours. One staff working behind the counter was very arrogant, when asked about food options, not something you expect at a nice hotel.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Matthew Cottrill, Guest Services / Front Office at Delta Hotels by Marriott Waterloo
Responded 8 Sep 2021
Dear sb0645, Thank you for taking the time to let us know about your recent stay with us at Delta Waterloo. I am truly sorry to hear about the service that was provided via the front desk. I have shared your feedback with the team and will use it as a training purpose to ensure consistency in the staff service we strive to provide. We do hope to see you again should your travels bring you back this way. Warmest Regards, Matthew Cottrill Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not again wrote a review Aug 2021
Cleveland, Ohio1 contribution2 helpful votes
Stayed at this hotel a few weekends in a row, then asked for a certain room for the next weekend, they said no problem. Got there on Thursday, didn't have the room available I had asked for, gave me another room that the shower leaked badly. Got moved to a different room, two nights later an alarm goes off at 3:00 in the morning. Not a fire alarm, just a generic alarm. Guy at desk tells me it's an alarm saying there is water in the basement. Don't know why I need to get woke up to tell me that when I'm on the 9th floor. Ask them about laundry service, they say sure, bring your stuff down in the morning. I do and somehow they screw that up and I don't get my clothes back that afternoon and get to wear dirty clothes to work. Finally shows up the next afternoon. The quality of the rooms really varies, it's a surprise every time. Just seems like a horribly managed property and I will not stay there again.
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Date of stay: July 2021
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: It's a crapshoot
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Matthew Cottrill, Guest Services / Front Office at Delta Hotels by Marriott Waterloo
Responded 10 Aug 2021
Dear T9e339s Thank you for taking the time to provide honest feedback about your recent stay at Delta Hotels by Marriott Waterloo. We are truly sorry for the issues and experience that you had while staying with us, this is not typical at al of the service we strive to provide. I have shared your feedback with the entire hotel team to ensure this is an isolated case. This will also be good training review for us as well. We hope that you give us the chance again in the near future. Regards, Matthew Cottrill Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$184 - US$245 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioRegion of WaterlooWaterloo
NUMBER OF ROOMS
194
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DELTA HOTELS BY MARRIOTT WATERLOO: UPDATED 2022 Hotel Reviews, Price Comparison and 152 Photos (Canada) - Tripadvisor

Frequently Asked Questions about Delta Hotels by Marriott Waterloo
Which popular attractions are close to Delta Hotels by Marriott Waterloo?
Nearby attractions include Paint by Munzy (0.6 km), The Clay & Glass (0.2 km), and Iron Horse Trail (0.9 km).
What are some of the property amenities at Delta Hotels by Marriott Waterloo?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Delta Hotels by Marriott Waterloo?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Delta Hotels by Marriott Waterloo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Delta Hotels by Marriott Waterloo?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Delta Hotels by Marriott Waterloo?
Conveniently located restaurants include Vincenzo's, Shawerma Plus, and Red House.
Are there opportunities to exercise at Delta Hotels by Marriott Waterloo?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Delta Hotels by Marriott Waterloo located near the city centre?
Yes, it is 0.6 km away from the centre of Waterloo.
Are pets allowed at Delta Hotels by Marriott Waterloo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Delta Hotels by Marriott Waterloo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Delta Hotels by Marriott Waterloo?
The staff speaks multiple languages, including English and French.