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BEST WESTERN Colonel By Inn

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BEST WESTERN Colonel By Inn
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177 Reviews from our TripAdvisor Community

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Showing 173: English reviews
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Belleville, Canada
Reviewed 4 days ago NEW

Overall I am happy with my experience. I was looking for a place that will accommodate my dog, and they did. I was hoping for one of the better rooms but they only allow certain rooms for people with pets. The cleaning fee was very reasonable at $10, prob one of the cheapest. Reception checking in/out was easy and friendly....

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Helpful?
Thank Jennifer L
Gatineau, Quebec
HOTEL’S FAVOURITE REVIEW
Reviewed 9 February 2017

15-20 family members stayed for 2 nights at this Best Western while in town to attend a family funeral. The reception was cordial and proficient. The rooms although not luxurious were extremely well kept, bright and suited our every need. The Continental breakfast was fresh and offered a variety of options. Several different cereals, toast, muffins, eggs, sausage, yogurt and...

Review collected in partnership with Best Western
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Thank LionelLouise
About Hotel's Favourite Review
Amit P, General Manager at BEST WESTERN Colonel By Inn, responded to this review

Thank you for your comments. I hope you come and visit us in different circumstances, we will always have a room for you.

A TripAdvisor Member
Level Contributor
5 reviews
Reviewed 1 week ago via mobile

Would highly recommend this motel..Very clean..quiet..comfortable and I thought was a great price. .we stayed there for 4 nights.Friendly staff...continental breakfast included. Close to everything. ..diary queen across the way :)

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Thank A TripAdvisor Member
smithsfalls, Canada
Reviewed 1 week ago

very excellent clean and very good staf.would recament to stay.there are many stores wallmart beer store liqure store.also mac Donald.stafe and vey clen.excelent breckfast minue.and clean friendly stafe

Review collected in partnership with Best Western
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Thank theresabA8681MT
Toronto, Canada
Reviewed 1 week ago via mobile

Being in the area for the weekend, my wife and I needed a room for a couple nights and discovered this Best Western on Google Maps. Would have liked to go e it 3-1/2 stars, but the rating system doesn't allow for that. The extra 1/2 star would have been for the fact that it offered everything we needed and...

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Thank Boogabooster_com
Toronto, Canada
Reviewed 1 week ago

Staff at the front desk were cheerful, and very helpful in suggesting places for dinner. The room was very clean and comfortable, with plenty of space to spread out and get work done in the evening. It is located a short walk from the town's core, with easy access to restaurants, shops, and impressive views of the river's rapids. A...

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Thank Michael M
North Bay, Canada
Reviewed 4 weeks ago

Excellent service, clean, comfortable rooms, and proximity to restaurants and retail make the Colonel By Inn an excellent choice if you're in the area. The staff is friendly, helpful and knowledgeable of the area. Even the water pressure in the shower is exemplary.

Review collected in partnership with Best Western
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Thank 679gaylec
Amit P, General Manager at BEST WESTERN Colonel By Inn, responded to this review

Thank you for your kind words. I will post this in our staff room to show the employees the great job they are doing. Thank you again. And I hope you choose us again when you visit Smiths Falls. Cheers

Rochester, New York
Reviewed 7 March 2017

I stayed here while traveling for business. For me the location was very convenient since I was doing business in town the next morning. My room was very clean with average accommodations. I had a ground floor room and felt a bit like I was part of the highway. But overall decent value.

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Thank Jeff W
Amit P, General Manager at BEST WESTERN Colonel By Inn, responded to this review

Thank you for your comments. I am glad you enjoyed your stay at our hotel. I hope you come and visit us again. Cheers

Reviewed 20 February 2017

I stayed at Best Western for a work trip. I found the morning staff at the desk to be very helpful. The location is convenient, close to the Via Rail, bank, and Walmart. The breakfast is very basic, I would not call it a real breakfast! The town has a flat rate of 10$ on cabs which was pretty great.

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Thank Indu G
Amit P, General Manager at BEST WESTERN Colonel By Inn, responded to this review

Thank you for your comments. We take every comment constructively to help us improve our guest experience. We will revisit our breakfast to see on things we can improve upon and I hope you come and visit us again to see these changes. Cheers.

Calgary, Canada
Reviewed 14 February 2017

We just returned from a 2 night stay in Smiths Falls - again staying at the Best Western. This is a great option when in the town and you don't want to drive back and forth to Ottawa. Staff has been here for years -- we see the same friendly faces on each visit. Will be back next time.

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Thank Altius10
Amit P, General Manager at BEST WESTERN Colonel By Inn, responded to this review

Thank you for your generous comments. We take every word positive or negative seriously to improve our level of service. I hope we see you again.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Colonel By Inn

Address: 88 Lombard Street, Smiths Falls, Ontario K7A 4G5, Canada
Region: Canada > Ontario > Smiths Falls
Price Range: $112 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Colonel By Inn 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Colonel By Hotel Smiths Falls
Best Western Smiths Falls
Smiths Falls Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Colonel By Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe a non-road side if they have one”
JeffW928, 6 Mar 2017 | Read review
“stay at the back of the hotel on second floor”
Phil835, 11 Nov 2016 | Read review
“rooms at back would be quieter, away from road”
  • queen bedroom
begonia77, 27 Aug 2016 | Read review
“my room was 2nd floor facing front and my friend's was 1 floor facing back. Both were great so I don't think it matters.”
timmD6794PE, 22 Aug 2016 | Read review
“There are no elevators. We faced the main street. It may have been darker in the room if we had been on the other side of the hotel.”
AmberCascades, 22 Aug 2016 | Read review
5 of 5