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BEST WESTERN Pembroke Inn & Conference Centre

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260 Reviews from our TripAdvisor Community

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Showing 243: English reviews
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Fredericton, Canada
Reviewed 1 week ago via mobile

Very kind friendly staff. Rooms very modern and clean. All amenities in this hotel beautiful pool and gym is available with classes. Restaurant in the hotel for convenience and breakfast part of the deal.

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Helpful?
Thank bon1952
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

My husband brings his canoe group here every year - and they have always loved staying here. This is my first visit....and it is wonderful! Great rooms - all with granite counter kitchenettes, nice size, REALLY comfortable beds and terrific customer service. Pool with hot-tub and great work-out room. It is a 1st class RESORT and I would highly reccommend...

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Thank Cindy C
About Hotel's Favourite Review
Dale G, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Dear Cindy C and Laurie, thank you so much for the amazing review! We loved having you at our Hotel and in our Community for the weekend to entertain the little ones. We hope you will be back soon, thank you so much for being a loyal Guest!

Lakefield, Canada
Reviewed 3 weeks ago

new redone rooms and carpet, fridge, micro, king bed...its nice...lots of tv channels...about 2.5km out of downtown... free breakey tomorrow..seems like a good value..Holiday Inn Express across road, hence upgrade.. would stay again... go for sushi downtown..

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Helpful?
Thank carriecopeland123
Dale G, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Dear carriecopeland123, thank you so much for the 5-star review! We're very happy you love our renovations and upgrades and I hope you enjoyed your breakfast! We hope to see you again the next time you're in the area.

Reviewed 23 March 2017

Quite pleased with the staff and overall experience. easy in and out process. Nice to have a restaurant on site. The hotel is starting to show it's age, as I have used it in the past few years, however it is still comfortable and clean and affordable.

Review collected in partnership with Best Western
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Helpful?
Thank Glenn L
Dale G, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Dear Glenn L, thank you very much for the review! We completed our major interior renovations in 2015, but we still do have more planned for the building and exterior this year, so please let us know what you think. Thank you very much for being our loyal Guest, we hope to see you again very soon!

Reviewed 11 March 2017 via mobile

I have stayed at this hotel many times, and I truly enjoy my visit every time. Room: Rooms are always clean, big and cozy! Hotel: The pool and hot tub is fantastic. People from pembroke do use the pool for aqua fitness so you are able to partake in that. Gym: Great! Lots of equipment and classes available. Restaurant: Breakfast...

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Helpful?
Thank Ashmash49
Dale G, General Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Dear Ashmash49, thank you so much for the excellent review! We're very proud of our service and facilities and truly do love hearing feedback like this. I will be sure to pass along your comments to the entire Team. Thanks again and see you soon!

Cobourg, Canada
Reviewed 5 March 2017

I stayed here in Feb/March for three nights. My room was a junior suite with plenty of sitting room with a pull out couch combination. Couch was great to sit on if you had a troubling back. A comfortable queen size bed. Proper adjustable desk chair. Bonus were table lamps that had electrical outlets in their base which is especially...

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Helpful?
Thank GalenOneFortyEight
Dale G, Public Relations Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Hello GalenOneFortyEight! Thank you for your reviewing and sharing your accommodation experience with us. It's a comforting thought to know you enjoyed your stay and were satisfied with your experience. I will pass alone your kind words to our staff who work diligently to hear feedback like yours. We hope to see you again.

OTTAWA, Canada
Reviewed 21 February 2017

I've been staying at this hotel for over 15 years during business trips, and I love it! The staff are always friendly and the rooms are clean. Great restaurant as well. Located right off the Trans Canada Highway, which makes it a great location, driving through Canada. I recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Pauline O
Dale G, Guest Relations Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Hello Pauline O: Thanks for taking the time to review your stay at Best Western Pembroke. We appreciate your loyalty and will pass along your comments to Westwinds Family Restaurant. Our location does seem to attract many travelers touring Canada, we are glad you also see a benefit to the location. Thanks Again!

Fortuna, California
Reviewed 16 February 2017

Nice entrance, friendly and helpful staff. Clean rooms and pool area.The New Year's Entertainment was awesome and are going to perform at my daughter's wedding. The food in the morning needs improvement. The coffee and juice was fine

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Helpful?
Thank peggyfarmer521
Dale G, Guest Relations Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Hi peggyfarmer521: We try our best to keep the pool area clean 24/7. New Year's Eve at the hotel is always an event we pride ourselves in hosting every year. It's nice to hear you enjoyed this year's entertainment and that your daughter will benefit from the talented band at her wedding---congrats and best wishes to your daughter! At the...

Port Hope, Canada
Reviewed 14 February 2017

Road this past weekend from Havlock area to Pembroke, had rooms reserved, had guys bail out last minute, the girl at the front desk was more then accommodating to fix us up. Rooms were great, beds super comfy but wear earplug cause the wall unit heaters sounds like a jet fighter when kick on..fuel station across road, main trail close...

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Helpful?
Thank moon-dogee
Dale G, Guest Relations Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Thank you moon-dogee for sharing your experience with us. Our staff are used to dealing with changes in plans, we appreciate your recognition that our front line staff helped you through it to your satisfaction. In 2015 this hotel went through a planned renovation that was completed. In the next phase we are looking at replacing many of the room...

Reviewed 9 February 2017

Enjoyed every minute of my stay...From check in to check out. Clean Room, friendly staff and great breakfast. My only issue was the noise of teams and a wedding but it happens and I'll know for next time to book away from the pool on a higher floor!! Otherwise everything was great and I will be back!!

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Helpful?
Thank byrd1976
Dale G, Guest Relations Manager at BEST WESTERN Pembroke Inn & Conference Centre, responded to this review

Hello byrd1976: "Enjoyed every minute of my stay" is precisely what our objective is with every guest staying with us. Thank you very much for your kind words. In the summer months we do host many weddings as Pembroke's premier wedding destination. We try not to interfere with our in-house guests when weddings happening. The odd time wedding parties may...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The Ottawa Valley’s largest "All Indoor Recreational Hotel" and Conference Centre….with controlled & monitored indoor corridors, indoor tropical pool with whirlpool, 6000 Sq. Ft. Fitness Centre (free to hotel guests), dining and lounge, huge fireplace Lobby, and Conference Centre for 400 persons – all under one roof. The modern guest rooms are bright & spacious with most comfortable seating and beds, with many extra amenities including 32” LCD TVs. Room types include Leisure, Poolside, Fireplace, Executive suites, and full one bedroom suite. ... more   less 

Additional Information about BEST WESTERN Pembroke Inn & Conference Centre

Address: 1 International Drive | ( just off the TransCanada Hwy # 17 ), Pembroke, Ontario K8A 6X9, Canada
Region: Canada > Ontario > Pembroke
Price Range: $158 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pembroke Inn & Conference Centre 2.5*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotwire, Priceline, Hotels.com, Best Western, TripOnline SA and HotelQuickly so you can book your BEST WESTERN Pembroke Inn & Conference Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Pembroke
Pembroke Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Pembroke Inn & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All quiet.”
  • Cindy Cook from Polka Dot Door with Easter Bunny - (Me- Laurie Cook)
cindycF6191BY, 7 Apr 2017 | Read review
“Jr Suite room 305 is great!”
GalenOneFortyEight, 4 Mar 2017 | Read review
“Away from sport teams lots of kids hockey tournaments held in Pembroke”
moon-dogee, 13 Feb 2017 | Read review
“If using pool ask for those rooms facing pool”
donnak716, 27 Nov 2016 | Read review
“1st floor rooms were quiet and close to everything”
rpsimcoe, 24 Oct 2016 | Read review
5 of 5