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BEST WESTERN Inn On The Bay

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BEST WESTERN Inn On The Bay
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445 Reviews from our TripAdvisor Community

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Showing 439: English reviews
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Norwich, Canada
Reviewed 4 days ago NEW

Hotel very clean, very excellent staff and food in restaurant was outstanding I would return to this hotel any time, they treated our hockey team with respect even since we made some noise. i would recommend this hotel

Review collected in partnership with Best Western
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Helpful?
Thank John S
Ottawa
Reviewed 1 week ago

Great location with a view of the bay. Easy to get to. Room was good. Clean and comfortable. Spent a great night. The staff was wonderful. From the check in process to the restaurant along with lending me a charger for my phone, staff were friendly and smiling. The restaurant was good. Breakfast was good (although I didn't get the...

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Helpful?
Thank Serge B
canada
Reviewed 20 January 2017

I stay at this hotel often. It is extremely clean and the staff are very friendly and helpful. The dining room is above average and the chef often surprises the guests with a dinner feature that can easily compete with a high end gourmet restaurant. Located on Lake Huron with a beautiful view. Saw a swan swimming in the bay...

Review collected in partnership with Best Western
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Helpful?
Thank miatamomma
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi miatamomma, Thank you for your patronage in staying with us over the years. Your business is genuinely appreciated and we are fortunate to have you as part of our family. I am thrilled to see that you enjoy our restaurant for what we have to offer in quality and service. It has come a long way with improvements over...

Halton Hills, Canada
Reviewed 15 January 2017

We stayed here over Christmas this year and again had nothing but great treatment by the check in and restaurant staff!!! Would be a great place for a company retreat or business functions. We3 also attended a wedding here a year ago and everything was perfect!! We are planning a long weekend fishing trip this summer with two other couples...

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Helpful?
Thank Erik K
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Erik K, Thank you for posting such positive feedback regarding our hotel. I am thrilled that you enjoyed your experiences enough to speak so highly of us and return again for your fishing trip this summer. We will look forward to hosting you and your friends while you take in some of the natural beauty this area has to...

Kitchener, Canada
Reviewed 15 January 2017

We came to Owen Sound to attend a funeral. We found the front desk staff when we checked in barely civil. In fact I was left with the impression that the clerk would have preferred we stayed elsewhere. That said, the hotel was clean - the room nice - bed comfortable. The included "breakfast" was mostly cold cereals, instant oatmeal...

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Helpful?
Thank Larry M
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Larry M, I would like to personally apologize for your check in experience at our hotel. This is certainly not the standard we set for ourselves as you will see in other reviews. We are so well known for having caring and compassionate staff members so this feedback is a bit troubling. I will be sure to address it...

Milton, Canada
Reviewed 14 January 2017

I will definitely be back with my family, the rooms were great and the restaurant was amazing. We ate breakfast, lunch and dinner there and were not disappointed. The staff was excellent and cared about making your stay as best as possible. The only thing it is missing is a pool but they have a hot tub, whirlpool and sauna.

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Helpful?
Thank fox2017
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi fox2017, Thank you for posting this review regarding your stay at our hotel. It is gratifying to see that you noticed our efforts in quality and appreciated the genuine caring customer service. I will be sure to share your comments with all of the staff here in appreciation for what they do. We will look forward to having you...

Stockholm, Sweden
Reviewed 28 December 2016 via mobile

We had private christmas celebration in a rented hall with buffet included. The christmas food was very good, and we all loved the wide selection of fresh tasting vegetables/fruits/pickles that accompanied the meal. Staff was friendly and very service minded. (One of the staff even offered to clean a messy tray of an high chair after dinner). This kind of...

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Helpful?
Thank ArrivalsSE
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi ArrivalsSE, Thank you for your kind compliments regarding your experience at our hotel. Our focus has always been on quality product and service so it is great to read exactly that in your review. Our staff are some of the best in the business at making sure our guests are satisfied and enjoying their experience here. We hope you...

Reviewed 27 December 2016 via mobile

The rooms are always very clean when we have stayed here, and the staff are so friendly!! The restaurant food is very good with a wide selection. The pool area is cleanly as well as the sauna! Laundry on site and it's pet friendly!! No complaints, would stay again !

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Helpful?
Thank Cierra H
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Cierra H, Thank you for posting such wonderful feedback regarding our hotel. I am happy that you enjoy our facility enough to return again without hesitation. We would be thrilled to have you back with any family (furry or not) you would like to bring along. Be sure to ask about our care package for for pets at check...

Reviewed 16 December 2016 via mobile

Came to Owen Sound for work and ended up snowed in as all highways out were closed. Staff was great and very accommodating. Continental breakfast was great. I've heard it's the best place to stay in Owen Sound. Glad I got a room.

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Helpful?
Thank Shawn L
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi Shawn L, Thank you for taking the time to post this feedback regarding your experience at our hotel. I am sorry that you had to stay under such circumstances. We are amidst a true Canadian winter and this can be difficult for travelling among other things. It is nice to see that you enjoyed your stay and we hope...

michigan
Reviewed 14 November 2016

Great staff, close to the stadium and great beds. Restaurant is good for continental. We did not have dinner it was too busy. Close to the waterfalls which I highly recommend visiting. Free parking. The sofa sleeper is the new type which we found to be excellent.

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Helpful?
Thank MichiganTrevor
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review

Hi MichiganTrevor, I am glad that you enjoyed your experience while staying at our hotel. We have a beautiful hotel located in a beautiful city and we could not be more fortunate. Our reputation for providing a clean, quiet and comfortable stay is a result of the extra efforts of everyone working here. We hope to have you back to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning

Additional Information about BEST WESTERN Inn On The Bay

Address: 1800 2nd Avenue East | P O Box 516, Owen Sound, Ontario N4K 5RI, Canada
Region: Canada > Ontario > Grey County > Owen Sound
Price Range: $162 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn On The Bay 2.5*
Number of rooms: 100
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Also Known As:
Best Western Inn On The Bay Hotel Owen Sound
Best Western Owen Sound
Owen Sound Best Western
Inn On The Bay
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn On The Bay staff and other travellers.
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Ontario

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Questions? Get answers from BEST WESTERN Inn On The Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Water view rooms are nice!”
 of 5 bubbles ErikK671, 15 Jan 2017 | Read review
“Get a lake view, nice in the summer and winter.”
 of 5 bubbles fox2017, 14 Jan 2017 | Read review
“We were lucky to have room 264 the suite”
 of 5 bubbles MichiganTrevor, 14 Nov 2016 | Read review
“Waterview would be ideal but suites look into a colourful bush”
 of 5 bubbles carmichael2016, 3 Oct 2016 | Read review
“Room 365 or 465”
 of 5 bubbles Luvtravel41, 24 Sep 2016 | Read review
5 of 5