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Residence & Conference Centre - Kitchener-Waterloo

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99 Conestoga College Blvd, Kitchener, Ontario N2P 2N5 Canada
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About

#7 of 14 hotels in Kitchener
Location
Cleanliness
Service
Value
Residence & Conference Centre - Kitchener-Waterloo, located off of highway 401, provides you with spacious and affordable kitchenette suites. Suites are equipped with two double beds and a kitchenette complete with microwave, refrigerator, sink and counter space. Furnished suites with Wi-FI, Cable TV and local calls at very low rates. Extended stay discounted rates available!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Vending machine
Golf course
Conference facilities
Meeting rooms
BBQ facilities
Non-smoking hotel
Parking
Wifi
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Telephone
Kitchenette
Microwave
Refrigerator
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
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61Reviews1Q+A17Room tips
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CanRu wrote a review Aug 2019
Toronto, Canada296 contributions150 helpful votes
Very basic accommodation, but clean and spacious. Beds are surprisingly good. Very close to highway, but you don't hear it. They don't have any food available, but there's a McD across the road and Piza delivery. There's a big supermarket (Zehrs) approximately 5 minutes driving from the hotel if you take Homer Watson Blvd to NW (farther from the 401). Walls are thin, so if you're "blessed" with noisy members, you might kiss your sleep goodbye. What puzzled me to no end was lack of either kettle or coffee machine in the suite. They have coffee and hot water downstairs, but don't refill often enough, so you can't have a cup of tea or coffee. There's no cutlery in rooms at all (we forgot to bring our own plastic cutlery and had to improvise, as stores were closed already when we arrived).
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Date of stay: August 2019
Rooms
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stacey I wrote a review Aug 2018
10 contributions3 helpful votes
We stayed as a large group. Facility was exactly what we needed. We were able to cook meals as a team which was awesome. (Other people didn’t clean up after themselves but that is if no fault of the residence). Staff was super friendly. We were very happy with our stay!
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Date of stay: August 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holli d, Director of Sales at Residence & Conference Centre - Kitchener-Waterloo
Responded 29 Aug 2018
Hello Stacey, Thank you for taking the time to provide a review regarding your recent stay. Your feedback is extremely valuable to us, as we strive to improve with each and every guest. I am delighted you enjoyed your stay, we fully enjoyed having yourself and your team stay with us and are looking forward to the opportunity to welcome you back again! Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fadfoudkatkouteh wrote a review Jun 2018
Tottenham, Canada1 contribution1 helpful vote
the place was clean, quiet, and staff there were friendly. Parking was very close to the building which was very convenient. We asked for a late checkout and were given that. Plus when you ask for extra towel, shampoo, etc... your request is answered as fast as possible. It was our first time staying there but we will definitely come back when needed.
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Date of stay: June 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holli d, Director of Sales at Residence & Conference Centre - Kitchener-Waterloo
Responded 29 Aug 2018
Hello, Thank you for taking the time to provide a review regarding your recent stay. Your feedback is extremely valuable to us, as we strive to improve with each and every guest. I am delighted you enjoyed your stay with us this past Juen. We aim to make our guest experience as comfortable and enjoyable as possible and appreciate the time you taken to notice. We are looking forward to the opportunity to welcome you back again! Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katheee wrote a review May 2018
San Antonio, Texas50 contributions21 helpful votes
I was at the Residence and Conference Center with my family in May, 2018, and felt really welcome by staff. They have laundry facilities, microwave, big TV and fridge in rooms. Spacious rooms with good eateries within walking distance. The manager was exceptionally nice.The rates were affordable as well.
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Date of stay: May 2018
Value
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holli d, Manager at Residence & Conference Centre - Kitchener-Waterloo
Responded 15 Jun 2018
Hello Katheee, thank you for taking the time to provide a review regarding your recent stay. Feedback is extremely valuable to us, as we strive to improve with each and every stay. We are delighted that you enjoyed your stay with us last month. We aim to make our guest experience as comfortable and enjoyable as possible and appreciate the time you taken to notice. We hope to welcome you back again! Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lizinsco wrote a review Aug 2017
Toledo3 contributions
NO lamps. clerk clueless towels threadbare vents dirty 2 twin beds is college res for school travelers in summer. don't stay here no care to vacationers and same cost as other hotels not fit for your kids
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Date of stay: August 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holli d, Manager at Residence & Conference Centre - Kitchener-Waterloo
Responded 11 Sep 2017
Thank you for taking the time to provide a review regarding your recent stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are sorry to hear that your stay wasn’t up to ours, or your, expectations. We are always working on improving all aspects of our business and your feedback is important to us. I will bring this feedback to our director to review with our housekeeping company and maintenance staff. If you'd like the opportunity to further discuss your experience with you, I can be reached directly at (519) 895 2272 x 102 or can be reached by e-mail hdelange@stayrcc.com. I do hope you will give us a second chance and stay with us again. I know your next visit will be much more comfortable & enjoyable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CandleMama wrote a review Aug 2017
Saskatoon, Canada53 contributions15 helpful votes
I booked a group of 15 rooms here for 8 days, for our U14 Softball Team coming out form Saskatchewan for the Canadian National Championships earlier this month. I dealt first of all with Holly from the time of booking in April and she then handed everything over to Linda and Mallory to see the booking through as she was on her MAT Leave. All three ladies could not have been more helpful - with everything from ensuring our party had the correct room types, to being as close together as possible to never seeming to mind when some of the boys (and parents!) seemed to constantly (and I mean CONSTANTLY) lose our keys! The accommodation was all that we needed for a team such as ours - we did the research unlike some people who have posted negative reviews on here. We knew it was a dorm residence, we knew it had basic amenities and that was what we expected going in. The huge laundry facility was a MUST for us with washing softball uniforms daily - clean, well kept, functional and pleasantly cool! The group cooking and dining area were great for us but sadly we weren't able to make use of it too much due to the timings of our games. The kitchen however was very dirty upon arrival and sadly, the sinks never were un-blocked during our time there - not an issue for us as we ended up just having one meal there and we ordered in for that. Some of our rooms did have some maintenance issues and some of those issues were resoled in a timely manner and some were not - the major one being with my air conditioning that did not work. I reported it daily and it wasn't until the Sunday morning after I had checked in the prior Monday, that I was told that a part was needed and it would be in the next day - however, that was the day we were checking out. I do not feel the need to slander the hotel on this forum because of it - the AC didn't work, I reported it, it didn't get fixed - that's the end of it. No need to "shame" anyone on here because of it...........it was warm, but not unbearable. It should be noted - and passed on to the team - that above all, what stood out most was the incredibly friendly staff - from housekeeping to Front Desk to the sales team I mentioned above. The Front Desk ladies had a very pleasant attitude every time we saw them and assisted us with dining reservations for the team, and helping us organize other things to do. I give a 5 star review because we got everything we expected. If people give a 1 star review and then mention that it looked like a College Dorm and was very basic - that's because it IS a college dorm AND very basic and if they didn't know that, it's their own fault for not researching.
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Date of stay: August 2017
Value
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Trip type: Travelled with family
Room Tip: Open concept rooms have been renovated; 2 rooms suites have not yet been renovated
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holli d, Manager at Residence & Conference Centre - Kitchener-Waterloo
Responded 11 Sep 2017
Thank you very much for writing such an informative review. I am delighted you enjoyed your stay. We aim to make our guest experience as comfortable and enjoyable as possible and appreciate the time you taken to notice. We hope to welcome you back again! Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NestaDogg wrote a review Aug 2017
Fort McMurray, Canada56 contributions49 helpful votes
My wife and I stayed for only one night. It is a student residence and has that appearance in every way. Because it is new, it is in reasonable condition, but there are no aesthetic frills - rather sparse actually. However, we found the room to be clean, well facilitated - fridge, microwave, large flat screen tv. All the amenities of a mid-range hotel/motel were offered in the bathroom. Bedside lighting was non-existent, and the air conditioner struggled to achieve ‘coolness’. The beds were medium-firm. The room layout was more spacious than most hotel rooms. Parking was plentiful, and check-in was easy. The common areas - hallways, lobby, elevators etc. did show wear and tare typical of a student residence. There are not a lot of services within walking distance, The location is easily accessed from the 401 Highway, but access from the opposite side of the City is very difficult due to a ‘road closure’ on Fountain Street for which there is no detour signage. For a visitor to the city, this made finding the residence VERY difficult. We experienced no noise problems at all. The facility is NOT close to Kitchener city-center. If you are just travelling by on the 401 - this is a great location….. Not so good if you are wanting local services.
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Date of stay: August 2017
Rooms
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Access via 401 Highway... Fountain Ave is currently closed for construction
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KristyG-S wrote a review Jun 2017
11 contributions9 helpful votes
I basically had to stay here for a conference and had high hopes for the room as I told my room had been upgraded. The room felt dirty immediately as I walked in, real dirty. There was beverage splashes all over the door that had not been wiped down. The fridge had splashes inside. The floor felt dirty. I was nervous to use the bedding and towels. The bathroom felt gross. To top it all off, I used one of the towels on the very last day and a ball of dark hair was stuck inside the towel. Disgusting! This is clearly college dorm and I would not recommend every staying here. We paid $100 a night, and seriously this should be considered a hostel type hotel where you pay $20 bucks a night to stay.
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Date of stay: June 2017
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Don't stay here!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holli d, Manager at Residence & Conference Centre - Kitchener-Waterloo
Responded 11 Sep 2017
Thank you for taking the time to provide a review regarding your recent stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are sorry to hear that your stay wasn’t up to ours, or your, expectations. We are always working on improving all aspects of our business and your feedback is important to us. I will bring this feedback to our director to review with our housekeeping company and maintenance staff. If you'd like the opportunity to further discuss your experience with you, I can be reached directly at (519) 895 2272 x 102 or can be reached by e-mail hdelange@stayrcc.com.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ron R wrote a review Jun 2017
Hamilton, Canada33 contributions13 helpful votes
Stayed here for the OACS conference from June 8-11, 2017. Check-in was a nightmare as they initially assigned a room that was dirty, full of garbage and had obviously not been cleaned by housekeeping. We were finally given a room. Frankly, rooms were poorly maintained. Exposed electric wires in the bathroom were covered by duct tape. There was supposed to be light housekeeping but no one showed on the second day of our stay.There was little evidence that the residence had been maintained. I wonder if this had anything to do with the large contingent of international students who attend this campus of Conestoga. They may not have any other experience to compare with and so accept the poor conditions.
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Date of stay: June 2017
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: I doubt if there is a "good room"
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holli d, Manager at Residence & Conference Centre - Kitchener-Waterloo
Responded 16 Jun 2017
Thank you for taking the time to provide a review regarding recent stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are sorry to hear that your stay wasn’t up to ours, or your, expectations. We are always working on improving all aspects of our business and your feedback is important to us. I will bring this feedback to our director to review with our housekeeping company and maintenance staff. If you'd like the opportunity to further discuss your experience with you, I can be reached directly at (519) 895 2272 x 102 or can be reached by e-mail hdelange@stayrcc.com. I do hope you will give us a second chance and stay with us again. I know your next visit will be much more comfortable & enjoyable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John Licharson wrote a review May 2017
Kingston, Canada396 contributions138 helpful votes
This gets a three only because the staff was so very nice and because the bed was very comfortable. Apart from that.... Well, this place is getting old and has seen some very hard usage by university students. Cigarette burns and other mars or tears on floors, rugs and furniture. Vertical blinds that have been damaged and don't close properly. Calcium deposits on faucets and bathroom shower controls. Loud party noises in the room(s) next door and out in the hallwsy. All of which are only to be expected in a student residence. I will not go into the details of the first room we were given, apart from that we had to change after being in it for now more than half an hour. As my friend said, for what we paid we could have got a really nice room at the Hilton on our corporate/government rate.
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Date of stay: May 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holli d, Manager at Residence & Conference Centre - Kitchener-Waterloo
Responded 16 Jun 2017
Thank you for taking the time to provide a review regarding your recent stay. We welcome all feedback both positive and negative we receive as they only help us improve in areas needed. We are happy to hear you found the staff helpful and the beds comfortable. We recently renovated over 100 of traditional style rooms, if you’re willing to give us a second chance I think you would be happy with our newly renovated traditional hotel rooms. We hope to renovate our private two bedroom style rooms in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
PRICE RANGE
US$63 - US$80 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Conestoga Residence & Conference Centre
LOCATION
CanadaOntarioRegion of WaterlooKitchener
NUMBER OF ROOMS
219
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RESIDENCE & CONFERENCE CENTRE - KITCHENER-WATERLOO: See 58 Hotel Reviews, Price Comparison and 33 Photos (Region of Waterloo) - Tripadvisor

Frequently Asked Questions about Residence & Conference Centre - Kitchener-Waterloo
Which popular attractions are close to Residence & Conference Centre - Kitchener-Waterloo?
Nearby attractions include Bad Axe Throwing (6.4 km), Ken Seiling Waterloo Region Museum (2.8 km), and Huron Natural Area (5.8 km).
What are some of the property amenities at Residence & Conference Centre - Kitchener-Waterloo?
Some of the more popular amenities offered include free wifi, free parking, and meeting rooms.
Which room amenities are available at Residence & Conference Centre - Kitchener-Waterloo?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Residence & Conference Centre - Kitchener-Waterloo?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Residence & Conference Centre - Kitchener-Waterloo?
Yes, free parking is available to guests.
What are some restaurants close to Residence & Conference Centre - Kitchener-Waterloo?
Conveniently located restaurants include Grain Of Salt, Borealis Grille & Bar, and Charcoal Steak House.
Are any cleaning services offered at Residence & Conference Centre - Kitchener-Waterloo?
Yes, laundry service and self serve laundry are offered to guests.
Does Residence & Conference Centre - Kitchener-Waterloo offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Residence & Conference Centre - Kitchener-Waterloo?
Many travellers enjoy visiting McDougall Cottage Historic Site (8.3 km) and Woodside National Historic Site (10.3 km).
Is Residence & Conference Centre - Kitchener-Waterloo accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.