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Kitchener Inn and Suites

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Room & Suite (50)
Dining (16)
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Overview
  • Excellent61%
  • Very good29%
  • Average6%
  • Poor1%
  • Terrible3%
Travellers talk about
“outlet mall”(12 reviews)
“waffles”(35 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (782)
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51
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27
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All reviewscomplimentary breakfastoutlet mallwafflesthe breakfast areafresh fruitfront desk staffeasy accessenjoyable staycomfortable bedsking suiteoff the highwaylocated closehot tubfridge and microwaveroom was largehockey tournamentparking lot
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11 - 15 of 770 reviews
Reviewed 12 December 2017

After booking another hotel in KItchener, discovered Kitchener Inn and Suites. Almost $30 cheaper plus breakfast. The room was a nice size and well appointed. TV had LOTS of channels to choose from. The FREE breakfast had a nice variety. One of the best I...More

Thank lhc1
Response from Cathy B, Front Desk Reservations Kitchener Inn and Suites at Kitchener Inn and SuitesResponded 12 December 2017

Hello lhc1 We are delighted to read you came across our Kitchener Inn and Suites. Its so nice to know you decided on us. We are so pleased to know you appreciated the size of your room, and that the TV provided a variety of...More

Reviewed 7 December 2017

The front office staff, were very rude, called me names over the phone, the GM would not return my phone calls, no one knows who the owner is of this private hotel... They charged my credit card for a 3 night stay after it was...More

1  Thank Paul L
Response from Cathy B, Management Kitchener Inn and Suites at Kitchener Inn and SuitesResponded 12 December 2017

Cathy B, Front Desk Reservations Kitchener Inn and Suites at Kitchener Inn and Suites, responded to this review Good Day, First and foremost our reviews speak for themselves with regards to our Front Desk Staff and how the hotel is run. Our Front Desk was...More

Reviewed 5 December 2017

We needed a last minute stay for one night just off the highway near Kitchener - and happened upon this gem. Check-in was quick and efficient, there is ample free parking, the room was clean, very quiet and well provisioned, the beds were comfortable, the...More

Thank SSL260
Response from Cathy B, Front Desk Reservations Kitchener Inn and Suites at Kitchener Inn and SuitesResponded 6 December 2017

Hello SSL260 You have made our day by letting us know your stay was 'just what you needed'. It was our pleasure to have you stay with us, and you are more than welcome!! We value the time you took to send in your review...More

Reviewed 2 December 2017 via mobile

This was our third stay at this hotel in the past six months. It is now our go to hotel in Kitchener. It is conveniently located to restaurants, shopping and access to the 401. Our king suite was well appointed, comfortable and spacious. All staff,...More

1  Thank JudyAnne2014
Response from Cathy B, Front Desk Reservations Kitchener Inn and Suites at Kitchener Inn and SuitesResponded 4 December 2017

Hello JudyAnne2014 First, may we say thank you so much for continuing to choose the Kitchener Inn and Suites for your guestroom accommodations. We are just thrilled to read you view us as your 'go to hotel in Kitchener'. That is quite a compliment and...More

Reviewed 18 November 2017 via mobile

Had a great stay at this hotel. Staff were very friendly upon check in. Room was very clean and bed was very comfortable. We were surprised by the spacious bathroom. Enjoyed the breakfast which was included in our stay. Also, close to outlet stores and...More

Thank Gary G
Response from Cathy B, Front Desk Reservations at Kitchener Inn and SuitesResponded 20 November 2017

Hello Gary G First may we thank you for choosing the Kitchener Inn and Suites for your recent stay. It was a gratifying to read your review with regards to the different features you enjoyed about your room. The cleanliness, the comfort of the bed,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$85 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (83)
Room & Suite (50)
Dining (16)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Steven L
1 August 2017|
AnswerShow all 4 answers
Response from Cathy B | Property representative |
Hello sorry for the delay, no I am sorry we do not have a pool or a hot tub anymore.
0
Votes
103David_P103
25 April 2017|
AnswerShow all 3 answers
Response from Cathy B | Property representative |
Hi 103David_P103 thank you for contacting the NEW Kitchener Inn and Suites. We don't provide any military or government rates since our rates now are so much lower than the average government rates. Our rates are flat... More
1
Vote
Bruce W
20 April 2016|
AnswerShow all 2 answers
Response from Cathy B | Property representative |
Thank you for considering the Hampton Inn & Suites by Hilton Kitchener. Sadly, I'm afraid we do not accept pets, except for service animals. I'm so sorry! Kind Regards
0
Votes
Room Tips
"We were on the 3rd floor and were happy! Also had an ice machine near by!"
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"We had a good room on the 3rd floor."
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"high floors awai from elevators"
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"any room would be decent"
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