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All reviewscomplimentary breakfastoutlet mallwafflesthe breakfast areafresh fruitfront desk staffeasy accessenjoyable staycomfortable bedsking suiteoff the highwaylocated closehot tubfridge and microwaveroom was largehockey tournamentparking lot
After booking another hotel in KItchener, discovered Kitchener Inn and Suites. Almost $30 cheaper plus breakfast. The room was a nice size and well appointed. TV had LOTS of channels to choose from. The FREE breakfast had a nice variety. One of the best I...More
Response from Cathy B, Front Desk Reservations Kitchener Inn and Suites at Kitchener Inn and SuitesResponded 12 December 2017
We are delighted to read you came across our Kitchener Inn and Suites. Its so nice to know you decided on us.
We are so pleased to know you appreciated the size of your room, and that the TV provided a variety of...More
The front office staff, were very rude, called me names over the phone, the GM would not return my phone calls, no one knows who the owner is of this private hotel... They charged my credit card for a 3 night stay after it was...More
1 Thank Paul L
Response from Cathy B, Management Kitchener Inn and Suites at Kitchener Inn and SuitesResponded 12 December 2017
Cathy B, Front Desk Reservations Kitchener Inn and Suites at Kitchener Inn and Suites, responded to this review
First and foremost our reviews speak for themselves with regards to our Front Desk Staff and how the hotel is run.
Our Front Desk was...More
We needed a last minute stay for one night just off the highway near Kitchener - and happened upon this gem. Check-in was quick and efficient, there is ample free parking, the room was clean, very quiet and well provisioned, the beds were comfortable, the...More
Response from Cathy B, Front Desk Reservations Kitchener Inn and Suites at Kitchener Inn and SuitesResponded 6 December 2017
You have made our day by letting us know your stay was 'just what you needed'. It was our pleasure to have you stay with us, and you are more than welcome!!
We value the time you took to send in your review...More
This was our third stay at this hotel in the past six months. It is now our go to hotel in Kitchener. It is conveniently located to restaurants, shopping and access to the 401. Our king suite was well appointed, comfortable and spacious. All staff,...More
1 Thank JudyAnne2014
Response from Cathy B, Front Desk Reservations Kitchener Inn and Suites at Kitchener Inn and SuitesResponded 4 December 2017
First, may we say thank you so much for continuing to choose the Kitchener Inn and Suites for your guestroom accommodations. We are just thrilled to read you view us as your 'go to hotel in Kitchener'. That is quite a compliment and...More
Had a great stay at this hotel. Staff were very friendly upon check in. Room was very clean and bed was very comfortable. We were surprised by the spacious bathroom. Enjoyed the breakfast which was included in our stay. Also, close to outlet stores and...More
Thank Gary G
Response from Cathy B, Front Desk Reservations at Kitchener Inn and SuitesResponded 20 November 2017
Hello Gary G
First may we thank you for choosing the Kitchener Inn and Suites for your recent stay.
It was a gratifying to read your review with regards to the different features you enjoyed about your room. The cleanliness, the comfort of the bed,...More
Hi 103David_P103 thank you for contacting the NEW Kitchener Inn and Suites. We don't provide any military or government rates since our rates now are so much lower than the average government rates. Our rates are flat... More
Hi 103David_P103 thank you for contacting the NEW Kitchener Inn and Suites. We don't provide any military or government rates since our rates now are so much lower than the average government rates. Our rates are flat rates that are being offered. While still providing the complimentary full hot breakfast, and the complimentary WiFi.
Hope that helps.
Sorry for the delay on a response.
Have a great day!!
Front Desk reservations