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Comfort Inn & Suites

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291 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Erin, Canada
Reviewed 3 August 2015

hotel is a little dated in need of refreshing overall seemed clean, staff were good ,location is good and the breakfast buffet was good.. Shower very good water pressure etc.. bed was very comfortable room was also quiet even though it was road side.

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Helpful?
Thank Drummix
Sharif K, Manager at Comfort Inn & Suites, responded to this review

Dear Drummix, Thank you so much for taking the time to provide feedback on your stay with us. I am pleased to hear that you feel the staff were attentive to your needs, you liked the comfort of the bed and your enjoyed the quietness and no noise disturbance during your stay. We are planning to do some renovation of...

Toronto, Canada
Reviewed 27 July 2015

Nicely updated since Best Western days. Booked 4 rooms for the Elvis festival but accommodations were smaller than most however, very clean, beds very comfy. Hotel has 1 very small, very slow elevator. Huge inconvenience were the lack of refrigerators in our rooms. For what we paid one should have been included. If you wanted one, the hotel charges another...

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Helpful?
Thank DaisyMaeWhitby
IHGCare, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Anita F, Thank you very much for taking the time to share your experience with us. We are glad that you appreciated the cleanliness of our hotel and found our beds to be comfortable. However, we would like to extend our sincere apologies for the inconvenience you experienced from the lack of refrigerators and the condition of the key...

Barrie, Canada
Reviewed 26 July 2015

We just stayed a couple nights at this hotel during the Elvis Festival. The hotel is very clean, staff is very friendly. Elevator is very tiny - kinda weird. Big breakfast there but we didn't partake. Comfy beds. Walking distance to many restaurants etc.

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Helpful?
Thank MissElleeBoo
Leeds, England, United Kingdom
Reviewed 24 July 2015

Ideal spot to stay in winter and summer. Wasabi beach, a sandy beach on the lake, is a beautiful spot, but can be crowded at the weekend. The constant rumble of Harley's, music to some ears, can be wearing eventually. The beach is only twenty minutes away. In the other direction is Blue Mountain and the Scenic Caves, also twenty...

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Helpful?
Thank Neil R
Sharif K, Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you so much for staying with us and sharing your great comments. I am very glad to know that you enjoyed your overall stay with us and that you found our hotel location was an ideal and beautiful spot for summer and winter to stay. We look forward to welcoming you back on future visits to...

Goderich, Canada
Reviewed 23 July 2015 via mobile

Stayed mid-week. We've been several times in the last few years. The hotel is starting to show it's age and could use a freshening up. The beds were good and the serve-yourself breakfast was ok although the crowd made the dining room seem quite small. There were small signs that the room and the halls weren't as clean as they...

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Helpful?
3Thank MGB02
Sharif K, Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback on your recent stay with the Holiday Inn Express in Collingwood.We take our guests comments very seriously and always strive to provide comfortable and friendly accommodations.Your feedback will be shared with the appropriate people that can help us make a difference to ensure your needs and expectations are...

North Bay, Canada
Reviewed 22 July 2015

Wonderful hotel located close to all amenities. Front desk ( Charlson) went out of his way to accommodate us after a mix up with booking. Upgraded to a suite. Rooms exceptionally clean, comfortable and spacious. Suggestions regarding local dining was great!! Friendly staff.

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Helpful?
Thank donna0828
Sharif K, Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, I am so glad to hear that you have a wonderful stay with us and you liked the location of the hotel being close to all amenities. I will be sure to pass your kind words along to our front desk staff. Sincerely, Sharif, Khair General Manager

Toronto, Canada
Reviewed 13 July 2015

We spent two nights here to attend a wedding. The rooms are large and very clean. The service is friendly and attentive. Even though the hotel is located on a busy street, it was also very quiet (and comfortable).

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Helpful?
1Thank ShelleyInTO
Sharif K, Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you for staying with us and sharing your great comments. I am very glad to know that you had a comfortable stay with us when you were here in Collingwood to attend a wedding event. We hope to have the opportunity to serve you again in the future. Sincerely, Sharif, Khair General Manager

Paris
Reviewed 10 July 2015 via mobile

Easy check in, comfortable beds and they offer a wide range of foods for continental breakfast. Friendly, helpful staff. About 5 minute drive to Blue Mountain. I used the gym in the AM and was the only person there for an added bonus.

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1Thank CBrisson
Toronto
Reviewed 4 July 2015

We recently stayed in Room 224 The Simcoe Suite and our adult son stayed in Room 225 The Niagara Suite. Our room had a wood beamed ceiling and fireplace wall. Our son's room had a large Jacuzzi, dining table and chairs and dressing table. Both rooms were king bedded. I understand Holiday Inn in 2015 has upgraded their pillows and...

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Helpful?
Thank Devon Adair
Ontario, Canada
Reviewed 1 July 2015 via mobile

Horrible hotel!! Daughter found black banana peel underneath mattress :( Staff changed our room but second room had dirty carpets that hadn't been vacuumed since hotel opened ? Close to shopping on main street- only positive note.

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Helpful?
1Thank blueeyedcanadian74
Sharif K, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience. Please also contact us at sales@collingwood-hie.com so we can obtain additional detail regarding your stay. Sincerely, Sharif, Khair General Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Hot Tub
  • Tennis Court
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the Comfort Inn Hotel & Suites. We are a smoke free property. Our hotel features Complimentary Deluxe Express Start Breakfast. Enjoy our heated indoor pool, FREE high-speed Internet connection. Access to walking trails such as The Georgian Trail, Bruce Trail, Niagara Escarpment and Scenic Caves. The Comfort Inn & Suites in Collingwood is conveniently located 10 minutes from Wasaga Beach the world's longest freshwater beach, Le Scandinave Spa, and only minutes away from the Village at Blue Mountain where you can experience the unique atmosphere year round. We are close to industries including Pilkington Glass, Zellers, Home Depot, Rona, WalMart, Loblaws and Zehrs Markets. Our large parking lot has room for RVs or trailers. WE ARE 100% SMOKE FREE. The Comfort Inn & Suites is two stories with an elevator and an indoor heated pool. A credit card is required upon arrival with photo identification. The cardholder must be 18 years of age and reside in the registered room. Cash or cheques will not be accepted as deposits or as an alternative to a credit card. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 4 Balsam Street, Collingwood, Ontario L9Y 3J4, Canada (Formerly Holiday Inn Express Hotel & Suites Collingwood - Blue Mountain)
Region: Canada > Ontario > Collingwood
Price Range: $119 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 73
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Also Known As:
Holiday Inn Express Hotel And Suites Collingwood - Blue Mountain
Holiday Inn Express Collingwood
Holiday Inn Collingwood
Collingwood Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
4 questions
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on first floor to the front of the building and had no trouble with noise”
 of 5 bubbles gilys100, 28 Sep 2016 | Read review
“First floor rooms tend to be louder because of the parking that buts up to the building; probably best choosing a second floor option.”
 of 5 bubbles V1295UMaarons, 11 Sep 2016 | Read review
“Wait till the renovation is complete!”
 of 5 bubbles KBM37, 3 Sep 2016 | Read review
“If you have a family, ask for the room with two queen beds, and a pull out couch. Loads of Room.”
 of 5 bubbles Steph_K_11, 12 Aug 2016 | Read review
“1st floor rooms in the hall leading to the pool are OLD and have OLD Saggy mattresses.”
 of 5 bubbles Blue_eyez_11, 9 Jul 2016 | Read review
5 of 5