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Holiday Inn Express Hotel & Suites Chatham South

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Holiday Inn Express Hotel & Suites Chatham South
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205 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Chatham South
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Showing 202: English reviews
Kelowna, Canada
Reviewed 2 June 2016

Friendly staff. Comfy beds with nice sheets. Clean rooms. A little out of the way for walking to restaurants. Found a Swiss Chalet a block away. Morning buffet was constantly replenished. We had planned on going further that day but we're glad we stopped there.

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Helpful?
Thank trvl-ing
Toronto, Canada
Reviewed 28 May 2016

Well, it's not the Hilton. Within its class, quite good. (Not the breakfast though - tedious in its familiarity, and not particularly well executed. I have never before seen box-shaped scrambled eggs.) The king suite is nicely appointed. The kitchenette has microwave and refrigerator, both in good repair; dishes, glasses, cutlery, and cleaning cloth and soap. Large bathroom with large...

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Thank PaulMmm
Reno, Nevada
Reviewed 25 May 2016

My wife and I stayed at this property in connection with a visit to a couple of wineries in the area. We found the rooms to be clean and the king size bed was very comfortable. We also found the breakfast to be the best we have had at any Holiday Inn Express. Everything on the buffet was fresh and...

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Thank Carl P
Mississauga, Canada
Reviewed 30 April 2016 via mobile

I travel a lot for business and this had to be the most run down Holiday Inn I have been in. The carpet in the room had an odour to it, the walls were dusty and the night stand had a sticky glass ring on it from the previous guest. I was surprised by the lack of cleaning in this...

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Helpful?
Thank Nicola B
Cliff Q, General Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Nicola B, Thank you for posting your concerns and comments. I am terribly sorry for the lack of cleaning in your guestroom. This is not our normal standard and hopefully you can see this by the overall rating and scores for this hotel. I would like the opportunity to discuss this further with you. If you are able to...

Reviewed 10 April 2016 via mobile

Our room was very clean. There were a few stray hairs in the bathroom and a pair of socks from the people before but it was clean. The pool was nice and the buffet in the morning ing was lovely. We would definitely stay again.

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Thank Shelley H
Reviewed 23 March 2016 via mobile

They gave me room 212 which is next to the mechanical room. Till 3 am I couldn't sleep because of the humming noise. I called front desk and they said they could hear the humming noise through the phone. They said they will investigate. A while after I had to call them back to ask if they found out what...

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1Thank Ihab W
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chatham South, responded to this review

Dear Ihab W, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us, especially with the noise during your stay. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to...

Woodville, Canada
Reviewed 19 March 2016 via mobile

Stayed for one night. Friendly staff. Had a problem with my first room, toilet wouldn't flush, and was quickly given another room. On the surface it looks clean, but I think cleaning staff should pay more attention to details. Both rooms were dusty and the wall light switches were grimy, gross when in the bathroom. The bed was comfortable, with...

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Thank Erinb3325
Ontario, Canada
Reviewed 17 March 2016

I thoroughly enjoyed my experience at this hotel. The location of this hotel was fantastic. It is near many restaurants on a main street. The hotel staff were very friendly and helpful. There was a fitness room, pool and large sitting area. The room was newly renovated, modern and extremely comfortable. One of the best night sleeps I have had...

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Thank rtdunne
Indianapolis
Reviewed 12 March 2016 via mobile

My husband and I stopped here while making our way to Niagra Falls. There isn't much to choose from in Chatham, and this is a little far from the main highway. However, we were pleasantly surprised by how nice it is. The room had a great tub shower combo. And the beds were very comfortable. The hotel was nearly new...

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Thank cmbking
Simcoe, Canada
Reviewed 9 March 2016 via mobile

I stayed here for one night as part of a conference. The staff was very pleasant and helpful, and the room was clean. The walls are a bit thin- to the point where I was woken up in the night by the room next door flushing their toilet. Overall a good place to stay!

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Helpful?
Thank canadiancamper91

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Chatham South

Address: 575 Richmond St, Chatham, Chatham-Kent, Ontario N7M 1R2, Canada
Region: Canada > Ontario > Chatham-Kent > Chatham
Price Range: $162 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chatham South 2.5*
Number of rooms: 117
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Also Known As:
Holiday Inn Express Hotel And Suites Chatham South
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Chatham South staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Chatham South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I personally like parking in the back - normally not as busy and doors open to elevators”
 of 5 bubbles ITCanada, 8 Jan 2017 | Read review
“Set well back from Richmond Street, it is quiet. The whole place need modernizing.”
 of 5 bubbles Q2484BAmichaels, 26 Oct 2016 | Read review
“Not all rooms have bathtubs. If this is important to you, ask to reserve such a room.”
 of 5 bubbles Nancer2727, 25 Jul 2016 | Read review
“Railway track at back of hotel with trains running by on regular basis. Rooms at front of hotel would definitely be quieter.”
 of 5 bubbles MuskokaMan, 21 Jun 2016 | Read review
“We had a room with king bed and sofa. It worked wonderfully for us.”
 of 5 bubbles Wil-Ont, 12 Jun 2016 | Read review
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