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31/12/2017 01/01/2018
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    Holiday Inn Express Hotel & Suites Brockville

    7815 Kent Blvd, Brockville, Ontario K6V 6N7, Canada
    011 65 800 852 6027
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    31/12/2017 01/01/2018
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    US$123
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    Traveller (52)
    Room & Suite (28)
    Dining (1)
    Overview
    • Excellent45%
    • Very good34%
    • Average10%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “highway side” (10 reviews)
    “great hotel” (15 reviews)
    “hi express” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (214)
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    1 - 5 of 203 reviews

    Reviewed 24 October 2017

    I have not been to Brockville and in particular to this Holiday Inn Express since February of 2016. I wrote a review back then after my stay and went back to review it. I am disappointed to say that nothing has improved at this location;...More

    Thank Pat M
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 9 November 2017

    Hi Pat M, Thanks for choosing us for your lodging needs, we're always glad to host your stays. Although it's nice to know that you found our rooms clean, I'm sorry to hear that our overall upkeep and facilities did not meet your expectations. Your...More

    Hotel's Favourite
    Reviewed 24 October 2017

    We enjoyed a first-rate four-night stay at HI Express Brockville while in town for a wedding. Elena (front desk) as well as Trish & Janice (breakfast service) were especially attentive and response to guest needs. Breakfast service was impeccably neat and food was hot &...More

    Thank Nancy F
    Response from Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 27 October 2017

    Thank you very much for reviewing your recent stay, Nancy! I am very happy to hear that you enjoyed your time with us, and that our team made it memorable! I will be sharing your comments with our team, as we all take pride in...More

    Reviewed 22 October 2017

    This was the hardest hotel we’ve ever had to find. There are no signs on either of the major roads (Stewart or Parkedale) directing you towards the entrance. This boggles my mind since I’m assuming the majority of their clientele is out of town visitors,...More

    Thank Sarah B
    Response from Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 27 October 2017

    Hi there Sarah, I want to apologize for not meeting your expectations. We take feedback very seriously, and we will be using your comments to coach our staff, and work towards improving the guest experience. As for our property, we follow strict Brand-mandated renovation schedules,...More

    Reviewed 3 October 2017 via mobile

    What a great experience. The check in staff was awesome. I read comments prior to arrival and there were some complaints about the highway being loud. What a pleasant surprise upon entering our room. Earplugs were beside the beds. Room was very nice. No complaints...More

    Thank David W
    Response from Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 4 October 2017

    Hi there David, Thank you very much for the wonderful review! Your feedback is very important to us, and we take pride in knowing that you enjoyed your stay. Thank you for choosing Holiday Inn Express & Suites Brockville, we hope to continue being your...More

    Reviewed 6 September 2017

    Hotel was clean, but you could hear flushing from other rooms until wee hours of the night, shower head was pretty crappy, and the exhaust fan did not work. Pillows needed to be replaced along time ago, like years ago. This was a newer looking...More

    Thank 956Bluebird
    Response from Alicia S, Front Office Manager at Holiday Inn Express Hotel & Suites BrockvilleResponded 8 September 2017

    Hi there Kelli, Thank you for sharing your recent experience. Your feedback is very important to us, and I will be passing your comments along to our maintenance team to ensure these issues are taken care of. I want to apologize for falling short of...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$127 - US$145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Priceline, Hotels.com, Booking.com, Hotwire, Orbitz, Travelocity, Cancelon, getaroom.com and TripOnline SA so you can book your Holiday Inn Express Hotel & Suites Brockville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Brockville
    • Also Known As
    • Holiday Inn Express Hotel And Suites Brockville
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    Traveller (52)
    Room & Suite (28)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (26)
    Bathroom (9)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    mprice88
    21 June 2017|
    Answer
    Response from Brent H | Reviewed this property |
    Please contact the hotel
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    Room Tips
    "Fourth floor front side rooms are especially quiet."
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    "Request a room off of the highway."
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    "Away from the highway."
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    "Opposite side from highway"
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