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Worst place ever!!! Went to check In And girl at front desk complained about everything than told us that if we hear a snow pole to get up and move our car?? Really??? Than we get to our room and there is 1 double bed?...More
Thank Shannon V
Response from Sunil P, General Manager at Sword Motor InnResponded 20 December 2016
Thank you for your review, we appreciate all feedback. I am sorry you did not find the rooms satisfactory. Toilet issues are a common problem in any hotel and we do our best look after them. If the toliet is not working properly and we...More
Very clean, but dated. Bathroom is very small. Friendly staff. Pool and hot tub need to be cleaned. Our key would not work, had to switch rooms, key was hit and miss in 2 nd room. Many trips back and forth to front desk as...More
Response from Sunil P, General Manager at Sword Motor InnResponded 18 October 2016
Thank you for your review, we appreciate your feedback. I am sorry to hear that you had issues with your door locks, even with having to move to another room. Unfortunately technology does that some times. Pool and hot tub have both been completely cleaned...More
We booked a fireplace jacuzzi room.
Arrived to find tub covered with hairs along with hair in shower...another type of hair on top of toilet (guess)..huge spider web on light..
A fireplace that was not even on (manual pilot off) and dirty and incredibly disgusting.inside...More
1 Thank courtice_travellors
Response from Sunil P, General Manager at Sword Motor InnResponded 5 October 2016
We are sorry that your stay with us was not to your standards, and for any inconvenience you were caused. I will pass on the information in regards to the cleaning of the room to the housekeeper manager so she can look into it. Thank...More
Customer service lovely, very friendly.
Room is cramped and very small. Smells like it was formerly a smoking room. Bathtub is sized for a toddler. You literally turn around in one space to use facilities.
Windows are circa 1970 and for air conditioning it is...More
1 Thank SBishop18
Response from Sunil P, General Manager at Sword Motor InnResponded 4 October 2016
Thank you for the wonderful words about our staff, I will pass that on to them. I am sorry you found the rooms to be small and cramped. The windows are actually fairly new and the A/C units are new in the past two years....More
I have just spent three days on Bancroft and staying at the Sword Motor Inn. Check in was scrambled with to front desk reps trying to process three guests in the lobby at the same time. We had booked a suite with another guest who...More
Thank Mac M
Response from Sunil P, General Manager at Sword Motor InnResponded 20 September 2016
Thank you for the feedback. We are sorry that your experience here was not fully satisfactory. We have updated our buildings and try to accommodate everyone the best we can. Sorry for your frustrations that the parking lot close to your room was full. As...More
US$113 - US$173 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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We have rooms with 2 queen beds in them as well as rooms with 1 Queen or 1 King and even a handfull of larger suites to choose from it will call depend on when you are looking to book as to what our availability is like... More
We have rooms with 2 queen beds in them as well as rooms with 1 Queen or 1 King and even a handfull of larger suites to choose from it will call depend on when you are looking to book as to what our availability is like feel free to call us we are always happy to answer any questions you have! 613.332.2474