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BEST WESTERN PLUS Columbia River Hotel

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#1 of 3 Hotels in Trail
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Columbia River Hotel
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205 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Chilliwack, Canada
Reviewed 2 days ago NEW

Although it is an average hotel, it is the best in Trail BC. Room is average maybe a little small, Bar fridge is handy. Room décor is dated and the chairs are not the most comfortable. There is no kitchenette for patrons to use. Breakfast is average. There are only two suites in the hotel and they are often booked....

Review collected in partnership with Best Western
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Thank 205achimv
Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 30 July 2016

My wife and i were travelling through BC from Kelowna to Alberta and decided to stay in Trail. After looking online at availability and prices, we decided to go with the Best Western Plus as i have stayed at other BWP hotels and have been very pleased with them. There was no disappointment here! The room was perfect......clean, modern and...

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1Thank Laura-KellyCanada
About Hotel's Favourite Review
GuestRelationsMangr, Guest Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. It looks like you enjoyed pretty much everything we have to offer here. This is what we aim for with everyone who comes through our doors, and it's always great to see our staff get complimented since they are what makes this hotel what it is. I...

Toronto, Canada
Reviewed 2 weeks ago

We only stayed for one night, but it was a great experience overall. The rooms are nice and clean and the beds are seriously so comfortable! The hotel is so nicely decorated. All of the staff members were super nice and accommodating to us as well.

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Thank Kaelynnf
Reviewed 2 weeks ago

I have stayed here a number of times and it is always clean, comfy with a reasonable breakfast. It's a ways from Red Mountain but compared to the prices at the hill quite reasonable. There is not always staff at the desk so if you want to check out early, get your bill the night before.

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Thank Brad K
Cranbrook, Canada
Reviewed 3 weeks ago via mobile

Basically the only great hotel in Trail BC. Most others are motels. This one is comfy and clean. Price is a bit high but not overly so. It's definitely a one stop shop for the traveller with a restaurant. Breakfast. Bar. And close to Trail amenities.

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Thank mnratch
GuestRelationsMangr, Guest Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. We're always striving to be the greatest accomodations in the kootenays. Being clean and comfortable are just the first step in that goal. We want to make sure our guests have a bit of everything, a lounge, cold beer & wine store, complimentary breakfast. Being in the...

Reviewed 14 February 2017 via mobile

Quick check in. Clean rooms. Friendly staff upon reception, breakfast serving staff, Frosty's pub, Frosty's cold beer and wine store, and housekeeping. All amenities provided in suite. Hot tub and modest gym on 2nd floor. Next to McDonalds and Cominco Arena - home of the Trail Smoke Eaters. Discounts offered to parents of BCHL players. Beautiful, quaint downtown Trail. I...

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Helpful?
Thank LeanneInVancouver
GuestRelationsMangr, Guest Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. We're always happy to support the Smoke Eaters, from the players to the parents. We're happy to have anyone in house who is here to cheer them on. Thank you for your great review, and I hope we see you again soon! Guest Relations Manager

Surrey, Canada
Reviewed 9 February 2017

We stayed here about 4 years ago to ski at Red Mt. and gave it a good review then. Nothing much has changed now and it is still a good place to stay in Trail. The staff are all friendly and helpful. It has a good hearty breakfast (included) and a great lounge/restaurant area. Room was clean, comfortable and quiet....

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Helpful?
Thank Pat J
GuestRelationsMangr, Guest Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. We're always happy to have returning guests. This ski season has been great, and we've enjoyed seeing guests from all over the world. We pride ourselves on being friendly and welcoming to everyone who steps through our doors. It looks like you hit on all the big...

Washington
Reviewed 9 January 2017

Clean, comfortable and quiet. Great breakfast. Overheard agenda boy whining at breakfast about no hot tub and pool. There is a hot tub on the second floor and access to a pool at a sister hotel. Downside is if you arrive late restaurant closes early and attached pub is overpriced.

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Thank 2olddogs
GuestRelationsMangr, Guest Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. Clean and comfortable rooms are the foundation of a good hotel. Mix that with our dedicated staff and it's a recipe that is hard to beat. We do feature a hot tub and fitness room on site just as you have said, along with access to the...

Victoria, British Columbia
Reviewed 7 December 2016

This hotel is fantastic! Lovely helpful staff, great breakfast included and comfy beds. Despite there being a hockey team staying there at the same time, it was quiet and peaceful. Great location near downtown, could walk to shops.

Review collected in partnership with Best Western
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Thank Olivia, Grace M
GuestRelationsMangr, Guest Relations Manager at BEST WESTERN PLUS Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. It never gets old hearing about a great stay. I'm happy we could provide you with a comfortable, quiet stay during your time in Trail. We get our share of hockey teams, and work hard to ensure that everyone staying with us is treated fairly, and makes...

Kelowna, Canada
Reviewed 26 November 2016

Service was very good. Average hotel but best in the area. Breakfast was included and was good but not spectacular. We were getting ready for bed and discovered dried blood on the pillow case. I took the pillow to the staff who were concerned but never heard another thing about it.

Review collected in partnership with Best Western
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Thank 186adriant

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Situated on the mighty Columbia River in the West Kootenay region of British Columbia, Trail is a special place of international sport and civic pride, of natural beauty and industry. You will find our award winning boutique hotel downtown in the heart of Trail's business district - your own personal oasis and a true home away from home. ... more   less 

Additional Information about BEST WESTERN PLUS Columbia River Hotel

Address: 1001 Rossland Ave, Trail, British Columbia V1R 3N7, Canada
Region: Canada > British Columbia > Kootenay Rockies > Trail
Price Range: $162 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Columbia River Hotel 3*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Trail
Trail Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Columbia River Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the king room if possible, unless you're traveling alone...beds are Full Size only!”
 of 5 bubbles 426CTS, 15 Nov 2016 | Read review
“This hotel is on the highway, so the views are not great on any side of the building.”
 of 5 bubbles 635darcyn, 29 Jul 2016 | Read review
“we did have highway side . Better view then the other side.Noice from Highway was not a factor .”
 of 5 bubbles NorbertS608, 13 Jul 2016 | Read review
“Best views from rooms on East side, overlooking the town centre”
 of 5 bubbles mjhullah, 7 May 2016 | Read review
“Get the highway side if you are there on warm weekend nights as the bar belches drunks in the early AM.”
 of 5 bubbles geoqwest, 15 Mar 2016 | Read review
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