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Best Western Plus Emerald Isle Hotel

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Best Western Plus Emerald Isle Hotel
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317 Reviews from our TripAdvisor Community

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Showing 315: English reviews
British Columbia, Canada
Reviewed 17 February 2017

Hotel looks nicely renovated, rooms were very clean and fresh. Front desk staff was very accommodating when we asked to get in our room a little early. Beds were comfortable. It was very quiet in our room overnight. We would stay here again for sure.

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Helpful?
Thank dieselkitty
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

Thank-you for the kind review. We're so happy we were able to assist in checking you in early! Additionally, we thank-you for the kind mention of our clean rooms - our housekeeping staff work very hard to make sure everything is held to a high standard. We hope to see you again soon.

Delta, Canada
Reviewed 13 February 2017

The last time I stayed here, they were still in renovation and it wasn't so good. This time around, it was a huge improvement. The rooms were clean and Sidney is a quiet community and a great place for some R and R. The staff are friendly and i had no issues to speak of.

Review collected in partnership with Best Western
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Helpful?
Thank Kenneth S
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

Thank you for your kind review. We are happy to have you back after the renovations and are thrilled you thought they were an improvement. We hope to see you again.

Reviewed 6 February 2017

We Stayed 2 nights here at the end of January 2017. The hotel is very clean and comfortable. The front desks clerks were very helpful to us in printing our Boarding Passes for a flight back to Hamilton We appreciated that special attention. The hotel is close to walk to any where in the scenic Friendly town. It is also...

Review collected in partnership with Best Western
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Helpful?
Thank T1606GPbriane
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

Thank-you for for the kind review. We are happy to help, if we can! We're glad you enjoyed your stay in Sidney. We hope to see you again.

Campbell River
Reviewed 4 February 2017 via mobile

We had a great stay here! It is a sweet spot, close to shops in Sidney. We picked it in order to be close to the airport, and it was perfect. They even gave us a "breakfast to go" bag as we had to leave very early the next morning. The only criticism I had is that the bed was...

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Helpful?
Thank Kirstin L
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

We are glad you enjoyed your stay with us, and appreciate the kind review. We hope you will stay with us again soon!

Langley BC
Reviewed 27 January 2017

As mentioned in the comment box, I mis-understood the quoted room rate. I called and booked the room< received conformation, Checked in and received a complimentary room upgrade with a diamond rewards membership........checked out and found the room rate increased daily?????? Never had a quoted room rate change until this visit????

Review collected in partnership with Best Western
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Helpful?
Thank T8952YXkarenc
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

Thank you for the highly rated review. Again we apologize for the misunderstanding regarding the rates and note that each night's rate can be different, as extra nights were added on after your original booking the change should have been noted and we are sorry if this was not communicated to you properly.

canada
Reviewed 24 January 2017

We stayed 3 nights, including a Sunday, in January, 2017, in a standard deluxe room for a total of $348 all taxes included. The room was large with a lounge area, large screen TV and operating windows. Everything was clean, comfortable and quiet. Work out area. Staff, with one young, grim exception was very down home pleasant. 25% discount at...

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Helpful?
Thank morgansCanada
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

We appreciate your kind and thorough review and that you enjoyed your stay with us. Please come see us again soon! If you would also like the same, or similar room, please reference the Killarney Building and we will do our best to make your next stay as enjoyable or more!

Courtenay
Reviewed 12 January 2017

We stayed at this hotel the night of January 9th 2017. We checked in at about 5 p.m. This is the second stay for us at this hotel. On January 9th I disappointed with the receptionist's lack of enthusiasm for her job. She did not acknowledge me upon entering the lobby but continued to work behind the counter, even though...

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Helpful?
1Thank joanfS3666ZY
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

Thank you for your great and detailed review. I would like to apologize in regards to the service you did not receive on January 9th by our Front Desk Staff; this will be a topic of discussion at our next Front Desk meeting and politely engaging all customers as they walk in. We do hope that we will see you...

Calgary, Canada
Reviewed 11 January 2017

Arrived after a long and exhausting day of travel. Front desk staff had already upgraded me, which was a real treat!! The room was quiet and comfortable and everything about this hotel was excellent. The location is excellent, on the edge of downtown. I have stayed here before and I will stay here again!!

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Helpful?
Thank Gent47
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

I am glad you enjoyed your stay with us and appreciate the kind and generous review. Our staff look forward to your next visit with us!

Nanaimo, Canada
Reviewed 9 January 2017

We spent one night here, then left our car for 2 weeks and returned for one night. On both occasions, staff were very courteous and helpful. We had a lovely room, suite actually. Beds were comfortable, rooms were quiet and everything was very clean. As a Best Western Platinum member, the room my first night was free as I had...

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Helpful?
Thank Ellyn T
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

Thank you for your Best Western loyalty and for choosing to stay with us. As a BW Platinum member you are always eligible for an upgraded room whenever available, if we forget to do this in advance just ask when you arrive! We are happy that you enjoyed your stay and we hope to see you and your family again...

Kent, Washington
Reviewed 6 January 2017

This place was a delightful alternative to the hustle and bustle of Victoria. The staff were consistently friendly and helpful, the location is convenient, the room (thanks for the upgrade) was comfortable, spacious, and quiet, and the in-room Keurig was a nice bonus. Breakfast at the adjacent restaurant is discounted 25% for hotel guests and while nothing to write home...

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Helpful?
Thank st-eutychus
Kailah S, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this review

Thank you for the great review. We're happy you found our location a delightful alternative to downtown Victoria. We're equally as happy you found our staff, and most amenities worthy of a positive note. We thank you for your business and look forward to your return. Thank you for choosing the Best Western Plus Emerald Isle.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Best Western Plus Emerald Isle Hotel in Sidney-by-the-Sea. PLEASE refer to the Management Photos as these are our new Hotel photos, we have renovated. Our location is perfect for an early or late flight as we are only a five minute drive from the Victoria International Airport. The BC Ferry Terminal at Swartz Bay, and Washington State Ferry to Anacortes WA are both five minutes drive as well. We are the closest Best Western to Butchart Gardens, Butterfly World, Church and State Winery, and the SHAW Ocean Discovery Center is 7 blocks away! Experience Sidney-by-the-Sea also known as Book Town with over 9 book stores. Everything is at your doorstep of our clean and quiet Hotel. Enjoy a beautiful walk along the Ocean front and watch the seals and otters play, Be sure to check out the Manager Photos not the prior Traveler or Expert photos as those are very old, We are Newly renovated, large comfortable rooms, free parking, free internet, options of Kitchen Suites, or Family suites or a large standard King or Queen Bedded room. Come and see us soon! ... more   less 

Additional Information about Best Western Plus Emerald Isle Hotel

Address: 2306 Beacon Ave, Sidney, British Columbia V8L 1X2, Canada (Formerly BEST WESTERN PLUS Emerald Isle Motor Inn)
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Sidney
Price Range: $145 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Emerald Isle Hotel 2.5*
Number of rooms: 64
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Emerald Isle Hotel staff and other travellers.
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Questions? Get answers from Best Western Plus Emerald Isle Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We've stayed in the main building and the annex and prefer the annex. Nice rooms and very quiet.”
 of 5 bubbles 2013happytrails, 18 Mar 2017 | Read review
“All rooms are nice”
 of 5 bubbles lippyis, 1 Mar 2017 | Read review
“302A. It was facing the parking lot but at least in Jan. it was quiet even with the window open. Room was good in every respect.”
 of 5 bubbles morgansCanada, 24 Jan 2017 | Read review
“Try for a room in the separate building.”
 of 5 bubbles EllynT, 9 Jan 2017 | Read review
“No real views, but close to the ocean, Butchart Gardens, Butterfly Gardens”
 of 5 bubbles Beezee12, 23 Dec 2016 | Read review
5 of 5