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The Sutton Place Hotel Revelstoke Mountain Resort

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The Sutton Place Hotel Revelstoke Mountain Resort
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487 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Invermere
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

Recently stayed for business reasons at the Sutton Place. Was immediately impressed with the level of service at the Front Desk (Iannick) and the cleanliness of the hotel. The rooms were well laid out and appointed. with amazing views. The complimentary coffee bar, which I frequented, was of good quality and a nice added touch. Thanks for a great stay!

Review collected in partnership with this hotel

Helpful?
Thank MalfairCB
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear MalfairCB - Thank you for sharing your valued feedback regarding your experience with us. I am pleased to hear our dedicated front desk agent, Iannick, left such an outstanding impression! I will be sure to pass along your kind words. We work hard in seeing every opportunity to provide extraordinary guest experiences, and I am glad that we have... More 

Kelowna
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago

Ok, maybe not the best, but the best I've stayed in! the bathrooms are unreal, heated floors and the works. the beds are super comfortable, but after a day on the mountain i could sleep anywhere. The room was comfortable and well equipped. Being steps from the gondi doesn't hurt things either. The heated outdoor pool is awesome and so... More 

Helpful?
Thank BlakeVW
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear BlakeVW - Thank you for choosing Sutton Place Hotel as your destination in Revelstoke. I am delighted to hear that you had a wonderful experience with us! It's an honour to know you found our resort to be the best slopeside in Canada, I hear we are in for an unforgettable season! I am happy to know you took... More 

Dartmouth, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

nice rooms/amenities BUT TINY Shower was unacceptable & beds were NOT GREAT! beds were sagging and certainly NOT comfortable, especially considering the HIGH RATE! rooms are setup like condos with all utensls,etc. which was nice but did not offset the rate and the TINY TINY shower which was practically useless. Amen.

Helpful?
Thank novamacs1
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear novamacs1 - Thank you for taking the time to share your thoughts regarding your stay with us; we truly appreciate your feedback. I hope you took a moment to address your concerns with our dedicated Guest Services Team while on-site, whom would have been more than happy to provide a suitable solution for you - such as upgrading you... More 

Level Contributor
6 reviews
6 hotel reviews
Reviewed 29 October 2016

This was my first time staying at this property. The views were amazing!! The hotel rooms are beautiful I loved the patio we had. The food in the restaurant at the hotel was good and the breakfast buffet was delicious!! The Pipe Roller Coaster was awesome!!

Helpful?
Thank TravelBCGirl
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear TravelBCGirl - Thank you for taking the time to write a review of your recent experience at Sutton Place Hotel. We are thrilled to read your raving comments! It's great to know you had the time to enjoy our new Mountain Pipe Coaster - WOW what a ride! We hope to welcome you back again soon. More 

London, England, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 October 2016

We stayed in a 2 bed suite for 1 night and found the hotel to be quiet, clean and comfortable. Lovely big rooms and both bedrooms had an en-suite bathroom. There is an underground car park so your car is secure. We used the restaurant twice, once for our evening meal and once for breakfast. Both times the food was... More 

Helpful?
1 Thank Steven G
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Steven G - Thank you for your kind words. I'm happy to read that you enjoyed all aspects of your stay. We take great pride in the service we provide for our guests and I am happy to know that it showed. We sincerely appreciate the time you took to share your feedback with the TripAdvisor community and hope... More 

Saint Louis, Missouri
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 October 2016

Generally we had a very good stay at the Sutton Place. Revelstoke is beautiful and the Hotel is located in a quiet resort area, just about two miles from downtown. The rooms are big and spacious, and the kitchen and laundry areas worked perfectly and were much appreciated. The balconies are quite nice. Be sure to eat breakfast at the... More 

Helpful?
Thank Greg D
DOOSutton, Public Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Greg D - I appreciate you taking the time to provide a review of your recent stay with us. I'm pleased to hear you found our suites to be spacious, and that you had the time to enjoy your en-suite washer and dryer with complimentary detergent! Thank you for recommending our Breakfast In The Mountains package, it is truly... More 

Abbotsford, British Columbia
1 review
Reviewed 13 October 2016

We stayed in the king suite (3 bedroom) at the Sutton Place Hotel Revelstoke Mountain Resort. The hotel is nice. The room layout was great with kitchen and living room. A few things we noticed that could be improved: 1) when we arrived, there was no staff to help with baggage. There was one luggage cart but it had a... More 

Review collected in partnership with this hotel

Helpful?
Thank repairnet
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear repairnet - Thank you for taking a moment to provide a review your recent stay with us. We truly value all feedback from our guests and I sincerely apologize that aspects of your stay didn’t exceed all expectations. We always want to provide our guests with the best service and overall experience and apologize that we did not live... More 

Vancouver, Canada
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 October 2016

My wife and I stayed here for one night on our way through town and were thoroughly impressed with both the hotel and restaurant. We were upgraded to a 1 bedroom premier suite and it had a very nice full kitchen, living room with gas fireplace, a bedroom, and two bathrooms. The decor was welcoming and inviting, the room was... More 

Helpful?
Thank Chad M
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear Chad M - Thank you for staying with us here at Sutton Place Hotel. We are delighted you and your wife had such a wonderful stay and truly honored that you consider us the best sleep you've had! We are happy that we provided the perfect spot for you to relax and unwind after a busy day of travelling.... More 

Calgary, Alberta
1 review
Reviewed 1 October 2016

Service here was great! It was around 10 in the morning, we arrived a little bit early so the receptionist took my phone number so they can call me when our suite is ready and told us that they will let the housekeeping know to put it as a priority. When they called to let us know that our suite... More 

Review collected in partnership with this hotel

Helpful?
Thank laika_r19
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear laika_r19 - I appreciate the time you've taken to provide such a wonderfully detailed review of your stay. I am thrilled to hear that our team went above and beyond to exceed your expectations, and resulted in a fantastic trip for you and your partner. It's great to know you found our suites to be well appointed and cozy!... More 

River Vale, NJ
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 September 2016

Booked here for one night as a mid point between Jasper, AB and Pemberton, BC. We were two couples and stayed in a two bedroom and two bathroom suite. It was like a luxury apartment with a kitchen, living room and dining area. It even had a laundry room with a washer and dryer! Certainly exceeded our expectations. A minor... More 

Helpful?
Thank BearJoy
DOOSutton, Guest Relations Manager at The Sutton Place Hotel Revelstoke Mountain Resort, responded to this review

Dear BearJoy - Thank you for your taking the time to provide a review and the wonderful description of your recent stay! It's so great to hear that we were able to exceed your expectations. I appreciate your feedback regarding breakfast options on site, we have now opened The Rockford for breakfast service daily, starting at 7:00am. I do apologize... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Sutton Place Hotel Revelstoke Mountain Resort is a true ski-in, ski-out luxury condominium style hotel, consisting of 3 buildings connected by an underground heated parking facility and serviced by a beautifully appointed central lobby. This smoke-free property features 222 guest rooms and suites, premium amenities, and three on-site dining experiences: Rockford wok|bar|grill, The Mackenzie Common Tavern, and La Baguette located in the village next to the Revelation Gondola, minutes from downtown Revelstoke. ... more   less 

Additional Information about The Sutton Place Hotel Revelstoke Mountain Resort

Address: 2950 Camozzi Road, Revelstoke, British Columbia V0E 2S0, Canada (Formerly The Nelsen Lodge)
Region: Canada > British Columbia > Kootenay Rockies > Revelstoke
Price Range: $272 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sutton Place Hotel Revelstoke Mountain Resort 4*
Number of rooms: 222
Reservation Options:
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Hotel Style:
#2 Family Hotel in Revelstoke
#2 Romantic Hotel in Revelstoke
#3 Business Hotel in Revelstoke
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Questions & Answers

Here's what travellers have asked, with answers from The Sutton Place Hotel Revelstoke Mountain Resort staff and other travellers.
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Questions? Get answers from The Sutton Place Hotel Revelstoke Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Think any room is great - my colleague was in a studio and my room was 1-bedroom”
 of 5 bubbles MalfairCB, 11 Nov 2016 | Read review
“top floors on street side”
 of 5 bubbles novamacs1, 1 Nov 2016 | Read review
“The view are beautiful no matter which room you are in!”
 of 5 bubbles TravelBCGirl, 28 Oct 2016 | Read review
“Get the upper floors facing the mountains. There are eight floors and the "B" and "C" Buildings facing the pool offer excellent views.”
 of 5 bubbles 508GregD, 13 Oct 2016 | Read review
“Some suites have small balconies”
  • view from the kitchen
  • view from the fire
  • Kitchen area
 of 5 bubbles NigelH900, 27 Sep 2016 | Read review
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