Best Western Plus Barclay Hotel

Best Western Plus Barclay Hotel

Traveller (99)
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Room & Suite (51)
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Dining (9)
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About

4.5
#1 of 8 hotels in Port Alberni
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
At the Best Western Plus Barclay Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Barclay Hotel will stand out among other hotels in Port Alberni,BC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Barclay Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Sauna
Hot bath
Outdoor pool
Heated pool
Restaurant
Special diet menus
Vending machine
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Flatscreen TV
Hair dryer
Room service
Safe
Iron
Wake-up service / alarm clock
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!

Location

4277 Stamp Ave, Port Alberni, British Columbia V9Y 7X8 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 60 out of 100
60
Alberni Valley Regional Airport
11.6 km
See all flights
Qualicum Airport
4.5
4.5 of 5 bubbles808 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Many travelers commend the Best Western Plus Barclay Hotel for its spotless facilities and welcoming staff. The hotel's amenities, including diverse dining options, a gym, and a pool, consistently earn praise, although a few guests would appreciate microwaves on each floor. While some reviewers find the rooms on the smaller side, the inclusion of fridges and microwaves is a plus. The atmosphere is often described as inviting, and the hotel's location makes it a convenient base for exploring local sights. Guests generally regard their stay as a good value for the money, with particular kudos to the hotel's service.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed

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Detailed Reviews
CCHMOnTheRoad wrote a review Apr 2023
Parikia, Greece
Hotel's Favourite
5.0 of 5 bubbles
The room was clean and comfortable and well laid out. The staff were super friendly at the front desk and very helpful recommending restaurants in the area. We had breakfast in the hotel and it was really good too. We were in town for some business and it was nice that we were able to bring our little dog with us.
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Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Annette Clement, General Manager at Best Western Plus Barclay Hotel
Responded 15 Apr 2023
Dear CCHMOnTheRoad, Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Even though you rated us highly, rest assured we will continue to improve our product and services. We hope you enjoyed your time in the Alberni Valley and experienced some of its beauty. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. It is our goal at the Best Western Plus Barclay Hotel and we take great pride to bring the level of this hotel above our competitors. We will always have that commitment to our valued guests to continually improve our product and the service that goes along with it. I truly appreciate all the 5 out of 5’s. I am so glad you found the front desk friendly and they were able to recommend some great restaurants in town. We love little dogs here so I am happy to hear you were able to bring your pup. Again, thanks for taking the time and have a great day! Sincerely, Annette Clement General Manager Best Western Plus Barclay Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Praveen wrote a review Aug 2020
5.0 of 5 bubbles
We had a fantastic and rapid check-in process with a very very friendly front desk staff. From the main entry point through out our stay and exit, we felt extremely safe, COVID compliant, hygienic and excellently maintained property. Masks and continuous sanitation is mandatory in this property. No shortcuts. Either you come prepared to comply with Hotel Rules or just don't both staying at this property. I highly recommend this property.
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Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Carry your own mask or else you won't get an entry into the premises
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Mugleston, Owner at Best Western Plus Barclay Hotel
Responded 30 Aug 2020
Dear PraveenPottumutu: Thank you for sharing your experience during your recent stay with us in this Tripadvisor review. We are happy to hear you enjoyed your stay and felt safe staying with us. We have taken this pandemic very seriously and have implemented new cleaning and disinfecting procedures to protect our guests during their stay with us. We look forward to welcoming you back on your next trip to the Alberni Valley. Sincerely, John Quackenbush General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Seniortraveller76 wrote a review Jan 2020
5.0 of 5 bubbles
With our truck loaded for four days watching storms in Tofino, the road collapsed stopping us from getting to the resort. At the Best Western Hotel in Port Alberni, the reduced winter staff hustled to get us and other stranded travellers rooms for the night - families with teens to grandparents like us, work crews, local area families unable to get home. They did an excellent job.
With only a food truck quickly brought in to cover the kitchen renovation, we were all fed through the pub. And the beer was good too.
We had two rooms with two doubles in each - enough beds and with the table and chairs, places for the teens to occupy themselves. Breakfast in the morning had both hot items (scrambled eggs, bacon and French toast) and lots of muffins, toast, fresh fruit, yogurt, etc.
Though our trip to Long Beach had to be abandoned when the road had to remain closed, we had a great experience at the hotel.
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Review collected in partnership with Best Western
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWBarclayGM, General Manager at Best Western Plus Barclay Hotel
Responded 15 Feb 2020
Dear Seniortraveller76: Thank you for sharing your experience during your stay with us in this TripAdvisor review. The road collapse caused a lot of challenges to many travelers and we were happy to be able to accommodate them when they were stuck. We had been finishing our kitchen renovation so we were using a food truck to provide meals for our guests. We are happy to hear you enjoyed your stay. We look forward to welcoming you back in the future. Sincerely, John Quackenbush General Manager
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stovetop1987 wrote a review Nov 2020
Vancouver, Canada
3.0 of 5 bubbles
Stayed one night in Nov 2020. I'm a Gold BW rewards member and one of the perks is 500 points and complimentary water. When I checked in, the General Manager said i would get 500 points. I was told that there is water bottles for purchase from the vending machines and that they're not giving free water due to Covid....not sure how that is related.

They also gave me a voucher for 20% off at their restaurant which is a joke. All the BW I've stayed at have provided complimentary breakfast. The signs they posted everywhere also said that there is "modified breakfast, grab and go". When I asked, they said that they stopped that ever since the restaurant reopened...that's just a way to cheap out on costs. Disappointing.

Room: clean towels and linens. Overall room was clean. Bathroom was relatively up to date, including an elongated tall toilet. AC worked well. Bed was comfy.
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Mugleston, Owner at Best Western Plus Barclay Hotel
Responded 15 Nov 2020
Dear stovetop1987: Thank you for sharing your experience during your recent stay with us in this Tripadvisor review. I am sorry we did not exceed your expectations during your stay. We have implemented a number of new cleaning procedures and protocols to protect our guests and team members during this Coved-19 pandemic. The bottled water issue which you seem to have a problem with was suspended by Best Western Head Office to reduce the amount of hand to hand contact between the guests and team members to further reduce the possibility of spread of the disease. I am sorry that you do not approve of our attempts to provide a safe environment for our guests. We have a full service restaurant and have only offered the complimentary Grab and Go breakfast when we were closed by the Provincial Health Order in March of this year, like all the other restaurants in the province of British Columbia. We do offer our guests the 20% discount at our on-site restaurant for breakfast as we have for years. I am happy to hear you enjoyed the room. Sincerely, John Quackenbush General Manager
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Jan S wrote a review Aug 2021
North Vancouver, Canada
4.0 of 5 bubbles
When checking in to this hotel, their COVID protocol was clearly explained and guests are required to wear masks in public spaces. The level of cleanliness, sanitization procedures and physical distancing protocols in place put other hotels we stayed in on this trip to shame. We felt totally reassured and safe staying here.

We were in room 401 which was a little noisy because of the main air conditioning unit right outside our window, however as we were only staying for 2 nights, we didn't ask for a room change.

The reception team were very helpful and even went as far as displaying notices about road conditions in the area which armed with this knowledge, prevented us from missing an organized day tour in Ucluelet.

The hotel also has a pool and a good dinning room.
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Date of stay: August 2021
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: I'd suggest avoiding rooms ending in 01 because of the noise from the air conditioning unit.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bcbloke wrote a review Sept 2022
North Vancouver, Canada
3.0 of 5 bubbles
Sometimes one feels extremely grateful when the lodging agrees to take you, when no one else would because they’ve already been booked. Being unprepared on an impromptu trip, we wound up here after Tofino and Ucluelet all turned us down without a reservation. The accepting faces that took us in saved us from disaster that we probably deserved. Yes, this chain property is a bit generic, but it’s clean, very friendly when we were there, and delivers on the other basics: adequate room temperatures, noise levels under control, reasonably comfortable bed, good toilet pressure and water temperature controls in the bathroom, sufficient supply of towels, decent lighting options in the room, enough electrical outlets to charge your piles of modern junk, workable wi-fi, and fairly competent housekeeping. They even have a pool and amenities galore. Yes, luck was involved, as they happened to have vacancies left, but smiles go a long way.
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Date of stay: May 2022
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Annette Clement, General Manager at Best Western Plus Barclay Hotel
Responded 4 Sept 2022
Dear bcbloke, Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Although you rated us very highly, thank you; I did notice that we have room for improvement to get the 10’s that we strive for. When I see surveys with scores of three I consider them opportunities for improvement. Yes, we strive for perfect Fives and are always very interested in opportunities on how to improve our guest’s experience while staying with us. Is there something that we can do differently to change your perception of our property? Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. It is our goal at the Best Western Plus Barclay Hotel and we take great pride to bring the level of this hotel above our competitors. We have a pretty amazing team that I am very proud of. I am so glad you enjoyed staying here and were also able to try out many of our amenities. We think we are a great option for day trips to Tofino. Again, thank you for taking the time and for your business, it is very much appreciated! Sincerely, Annette Clement General Manager Best Western Plus Barclay Hotel
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Ben H wrote a review Sept 2020
British Columbia
4.0 of 5 bubbles
Stayed here in September 2020. Very pleased with the room, the facilities and the COVID-19 cleaning standards. Convenient on-site parking, a very good on-site restaurant, location was quite central within Port Alberni. Price was very reasonable.

If I were to return to Port Alberni without hesitation I would stay here again.
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Date of stay: September 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Mugleston, Owner at Best Western Plus Barclay Hotel
Responded 14 Oct 2020
Dear Ben H: Thank you for sharing your experience during your stay with us in this Tripadvisor review. We are happy to hear you enjoyed your room, and had time to enjoy Stamps Cafe, our on-site restaurant. We look forward to welcoming you back on your next trip to the Alberni Valley. Sincerely, John Quackenbush General Manager
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Canuckyvr wrote a review Apr 2022
5.0 of 5 bubbles
This trip to Port Alberni was bitter sweet. I grew up there and this was my third time staying at The BW Plus Barclay. It also was likely my last visit as we are moving to Moncton, New Brunswick and not sure when or if I will make it back. The hotel is a nice home away from home for a number of reasons. Let’s start by telling you to expect a friendly greeting and a welcoming and friendly staff who make you feel valued and anything but just another number. On all my stays I had this positive type of interaction with staff. The rooms I have had on all three visits have been comfortable, with great comfy beds. The furnishings and decorations add to that relaxation with a nice size flat screen TV to enjoy. The hotel and my rooms are all very well maintained and spotless. The hotel provides guests with a valuable bonus of 20% off your meals at The Stamp Cafe which has delicious well portioned meals served by more friendly attentive hosts. We never had to ask for more coffee or water or for that matter anything as the hosts want to ensure you are well taken care of. I definitely recommend that you eat there. The hotel is well situated in a central location with plenty of parking. Whether your in Port Alberni to visit, hike, boat, fish, or on your way to or from Pacific Rim National Park on the West Coast of Vancouver Island The BW Plus Barclay Hotel is the perfect home base. Other good eating establishments are close by. The hotel has gym facilities, an out door pool, incredible whirlpool and sauna which add to the “Plus” in your stay.
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Date of stay: April 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: All the rooms I have stayed in where great and you will be happy whether it is two standard,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Quackenbush, General Manager at Best Western Plus Barclay Hotel
Responded 20 Apr 2022
Dear yvrsteve61: Thank you for taking the time to share your experience in this Tripadvisor review. We wish you all the best in Moncton, but we will miss you coming to stay with us. We do hope you will be able to make it back to our coast on occasion to see the home town and stay with us. Sincerely, John Quackenbush, General Manager
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Roving828671 wrote a review Aug 2022
5.0 of 5 bubbles
Had a 2 - queen bed room. Everything was very clean and beds were very comfortable - each had 4 pillows so easy to find one you liked. It would be a bit tight for 4 people in the room but was fine for 2,
All hotel staff were extremely helpful and friendly.
Getting to the pool area was difficult as there are a lot of stairs. I only went there once as my bad knees found the stairs unforgiving.
Everything else was excellent.
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Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: some larger suite rooms near elevators ie #309, 409
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Annette Clement, General Manager at Best Western Plus Barclay Hotel
Responded 30 Aug 2022
Dear Robing828671, Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Even though you rated us highly, rest assured we will continue to improve our product and services. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. It is our goal at the Best Western Plus Barclay Hotel and we take great pride to bring the level of this hotel above our competitors. We will always have that commitment to our valued guests to continually improve our product and the service that goes along with it. I am excited to hear you had such a wonderful stay with us. We have a pretty amazing team that I am very proud of. When you stay with us again please remind us about your knees and we will set an alternate route for you to get to the pool. Again, thank you for taking the time and have a great day! Sincerely, Annette Clement General Manager Best Western Plus Barclay Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
6vivian wrote a review Oct 2020
Vancouver, Canada
5.0 of 5 bubbles
I was in Port Alberni to check out a potential teaching opportunity. I had a great room that included a desk so that I could sit and read my notes from the meetings as well as the newspapers supplied at the Front Desk. It gave me the necessary peace and quiet to be refreshed each morning.
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Review collected in partnership with Best Western
Date of stay: October 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Mugleston, Owner at Best Western Plus Barclay Hotel
Responded 1 Nov 2020
Dear 6vivian: Thank you for taking the time to share your experience during your recent stay in this Tripadvisor review. We are happy to hear that you enjoyed your stay and found the hotel to be peaceful and quiet enough to rest and relax. We look forward to welcoming you back in the future. Sincerely, John Quackenbush General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carol H asked a question Feb 2017
Hayward, California9 contributions2 helpful votes
Is there a complimentary breakfast?
Answer from BWBarclayGM
Port Alberni3 contributions
Dear Carol H: We don't offer a complimentary breakfast, but we do offer a 20% discount on our breakfast menu for guests staying in the hotel. Sincerely, John Quackenbush General Manager
Mikko R asked a question Mar 2019
Hameenlinna, Finland6 contributions10 helpful votes
What type of breakfast is included in your breakfast room rates? A buffet-style or a cooked-to-order item from a set menu?
BonnieDave P wrote a tip 3 Jul
Nanaimo, Canada1 contribution
5.0 of 5 bubbles
"Love the outdoor pool! Any concerns are always addressed immediately by the front desk. Friendly hotel!"
Read full review
Amy L wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Kids running in hallway however we didn’t hear it in our rooms. Room was stuffy on arrival but aired out quickly once window was opened"
Read full review
Footprints719711 wrote a tip Oct 2023
1 contribution
5.0 of 5 bubbles
"The pool was freezing, and my 4 grand children were so upset. Took them to the hot tub instead."
Read full review
Katherine M wrote a tip Jul 2023
4 contributions
4.0 of 5 bubbles
"No laundry and no free breakfast"
Read full review
Stella P wrote a tip Feb 2023
3 contributions
5.0 of 5 bubbles
"Lots of parking, Meeting rooms for big or small groups very accommodating,Suites are very big, spacious Restaurant, open early,"
Read full review
Not the right property for you?
There are more places to choose from in the Port Alberni area.
PRICE RANGE
S$266 - S$319 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western port alberni, port alberni best western
LOCATION
CanadaBritish ColumbiaVancouver IslandAlberni-Clayoquot Regional DistrictPort Alberni
NUMBER OF ROOMS
86
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BEST WESTERN PLUS BARCLAY HOTEL: UPDATED 2024 Reviews, Price Comparison and 158 Photos (Port Alberni, Canada) - Tripadvisor

Frequently Asked Questions about Best Western Plus Barclay Hotel
Which popular attractions are close to Best Western Plus Barclay Hotel?
Nearby attractions include MacMillan Provincial Park (0.9 km), Petroglyphs at Sproat Lake (0.9 km), and Alberni Valley Museum (0.7 km).
What are some of the property amenities at Best Western Plus Barclay Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Plus Barclay Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Barclay Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Best Western Plus Barclay Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Barclay Hotel?
Conveniently located restaurants include Pescadores Bistro, Boomerangs Cafe, and Bare Bones Fish House & Smokery.
Are there opportunities to exercise at Best Western Plus Barclay Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Best Western Plus Barclay Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Barclay Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Plus Barclay Hotel?
Many travellers enjoy visiting McLean Mill National Historic Site (6.3 km) and Petroglyphs at Sproat Lake (0.9 km).
Is Best Western Plus Barclay Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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