This was a celebratory trip through British Columbia and Alberta. Our stay at Eagle Ranch was our first night after leaving Calgary Airport. The first impressions were a rustic ranch like appearance in the mountains. The expectations were for a “nice accommodation “ a good meal, and a relaxing start to our trip. Our expectations were blown away as we stepped into the check in area of the main building. A very powerful view of the dining room, and the valley beyond. Registration attendant “Gabby” was welcoming and informative. The next stop was entering our room. The exterior is a modest environmentally friendly view in quiet darker colours. Once you open the door, you see an amazing 5 star accommodation with light wood, a glass wall looking out at mountains, a valley and Adirondack chairs in front of a propane fire pit. You also immediately notice a gorgeous soaker tub and a very high end bathroom. We settled in and then headed to the dining area for our evening meal. Greeted by Helen, a long time employee and hostess. Within a few questions she quickly calculated what area to seat us in and discovered the celebratory nature of our trip. That information was shared with the servers and wait staff to make our evening very special. The server was also well experienced in drawing out our food interests or allergies and then making great suggestions in wine and meal choices. It was an overall fabulous stay, in an unassuming and welcoming location. We highly recommend this accommodation for a casual stay, a celebration or a group trip such as a golf group, or a getaway for a bachelor or bridal group. We did not have plans to golf, however I will put it on my list of places to come back to!…
This hotel is a tragedy, its a really nice hotel in a unique location who simply doesn't care what its customers think! Quite disgraceful. We stayed here and the room was very nice and location idyllic, we had a very nice dinner BUT we had a terrible breakfast, poorly cooked and simply not at all nice. (This can happen anywhere) but our issue was that we actually took the time to complain to the hotel and stated our grievances. Their Reply "our team has decided not to issue a refund for your breakfast – but we do hear you".... GREAT SERVICE! I would simply avoid this place on this feedback alone! Shame.
My wife and I recently enjoyed a 4 day stay at the brand new Headwaters lodge at Eagle Ranch. While a bit unsure as to what to expect as the resort is literally brand new so has no reviews to check, we were pleasantly surprised at the quality of the rooms, panoramic views from the balcony and convenience of the location. The bed, linens, pillows and duvet were clearly high end and provided a great sleep. The room decor was very well done, providing good space and a well designed bathroom with rainfall shower. Nice touch on the heated bathroom floor tiles and luxury bathroom amenities! We didn’t do any golfing during this trip as the unexpected snowfall hindered those plans, but the Eagle Ranch course is top notch and we could see the first tee from our room, so very convenient. Alanna was very helpful, and ensured we had all we needed for our stay. We will definitely return to the resort during future trips to the Columbia Valley.…
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