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Kootenay Country Inn

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42 Reviews from our TripAdvisor Community

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Showing 42: English reviews
calgary
Reviewed 30 September 2015

This is a very friendly place to stay!We had car trouble and got looked after by the owner!He referred us to a great mechanic!The place is clean,great location anjd the staff was bending backwards to please!!

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Helpful?
Thank Will D
KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Thanks Very Much Will and Lori! It was wonderful that you thought of our hotel in your time of need! Hope to see you under better circumstances next time.

Cathedral City, California
Reviewed 26 September 2015

This is an older motel that has been adequately maintained. It is simple, clean, and inexpensive. The staff was very helpful in making and adjusting reservations for our group and doing split credit cards for checkout. They provided rags for cleaning our bikes. It is on a busy road and I expected a lot of road noise but that was...

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Helpful?
Thank Dave E
KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Thanks Dave E, for your great response, it was a pleasure having your group stay with us, and we hope you come again soon. We note that since you stayed with us, due to circumstances beyond our control, our breakfast location has changed to the A&W right across the road. So you can even leave your bikes in front of...

Reviewed 15 September 2015

It was just a one night overnight stay. So Friendly. Cranbrook nice little town on way to GlacierWaterton Parks. Cranbrook has a nice visitors center and a wildlife preserve which is worth a stop. Clean and Convenient.

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Helpful?
Thank Nancy Z
KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Hello Nancy Z, We are blushing Nancy with your praise! Thank You So Much! We really appreciate that you enjoyed your stay. Hope to see you again! Andrew

Calgary, Canada
Reviewed 11 September 2015

Room 28. This is an older place, but it was comfortable and reasonably quiet. It has not been renovated in a while but all furnishings and fittings were in good shape. It is within walking distance of shopping and restaurants. Breakfast was sort of included, you were given a $10 coupon good at the Husky restaurant. The room was a...

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Helpful?
Thank TravelingGlenn
KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Well Thank You Travelling_Glenn for your great comments! Your room was the first one we renovated 5 years ago. We are still going thru our list of rooms renovating as we go. It does take a lot of time and cash flow to afford to fix up everything that needs doing. We appreciate that you enjoyed your stay and hope...

Calgary, Canada
Reviewed 19 July 2015 via mobile

The room was clean. Bed was great. The check-in staff were friendly making the whole process enjoyable. The room was a little noisy when the traffic picked up in the morning. But other than that it was all round a great place to stay. Wifi was fast and free... Love d that!

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1Thank ShinDao
KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Thanks Very Much for the Great Review! We appreciate your business and that you enjoyed your stay so much.

Okanagan Valley, Canada
Reviewed 19 June 2015

Swung off the main street (highway thru town) as it looked decent and had vacancies. My overnight stay was as good as one can expect - friendly check-in, clean room with the usual electrics - fridge, MW, TV, coffee maker, etc. Everything worked well and the bed was comfy. As stated below, the property is dated, but efforts have been...

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1Thank Merlin797
KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Well Thankyou! Merlin , we really appreciate that your stay went well, and that you recommend others to visit us. Hope to see you again sometime!

Reviewed 29 January 2015

I spent the night on Jan 22, 2015. It was clean and the staff was nice to deal with. The bathroom fixtures worked good and nice newer tv's with endless chanels...free movies.The downfall as with many other motels in Cranbrook is a bit of noice from the highway. When I checked in, I received a gift certificate for breakfast at...

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1Thank James B
KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Thank you very much for you great review! We are really happy that you enjoyed your stay, and we hope to see you again. Thanks! Andrew

Reviewed 22 January 2015 via mobile

We stayed there for two nights in a row, and both times did not have a great experience. They charged $96.00 a night for two people with one bed. The first night, the room was decent, very outdated but decent. Our main problem was that we had to run the water for an hour just to get a Luke warm...

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Helpful?
Thank Catherine G
KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Dear Guest, I am really sorry you that you had a bad experience. In mitigation, we note that you asked for and received smoking rooms in both cases. With the best will in the world, once a smoker has smoked in a room we have no control over the ambient odor, except to do our best to keep the level...

Reviewed 13 January 2015

Finding hairs and pubic hairs on the bathroom floor,, piss stained bedspread,, tv remote not functional , squeaky doors,, hot water took at least 5 minutes to come out of bathroom sink facet,, Absolutley ridiculous!!! Would never ever stay or recommend staying there !!!!!

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Helpful?
Thank Colleenreadoyle
KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Hello Guest! I would like to respond to your complaints in the following order: 1. The TV remote problem was addressed by our staff in your room. He left the room with the TV working in all respects. We do know that some of the remotes do not adequately connect for all functions(like audio control for older TVs) but we...

Doncaster, United Kingdom
Reviewed 30 September 2014

Had a very comfortable stay here in June. It is a family run business and nothing was too much trouble for the owners despite the late hour of our arrival. The room was very clean and comfortable with plenty of space for a family to stay. Despite being on a very busy road and close to a railway line we...

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Helpful?
Thank Jan5847
KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review

Hello Jan and thank you very much for your kind review. We could not have said it better ourselves. We really do enjoy our guests who come from near or far and each one is a blessing!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
Official Description (provided by the hotel)
Kootenay Country Inn is located conveniently on the strip in Cranbrook, BC, next to East Side Marios and is close to 11 different restaurants, shopping and attractions. All rooms come complete with one or two queen size beds, with some rooms having hideabeds, as well as fridges, microwaves and Gourmet Keurig K-Cup coffee makers with Regular Coffee, Decaf and English Breakfast Tea available. In room Phones with free local and long distance calling to anywhere in North America, Cable TV and Free Wifi is provided to every room, just ask for your code at check in. We also have new Movie Channels and HBO. We have 10 kitchenette units which additionally have a sink and two electric hotplate stove top unit. We also have the public coin op laundromat accessible through the lobby with self serve coin operated washers and dryers or our great laundry drop off service. Guests enjoy our free sauna as well until 8pm. ... more   less 

Additional Information about Kootenay Country Inn

Address: 1111 Cranbrook St N, Cranbrook, British Columbia V1C3S4, Canada (Formerly Country Comfort Inn)
Region: Canada > British Columbia > Kootenay Rockies > Cranbrook
Price Range: $83 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Kootenay Country Inn 2*
Number of rooms: 36
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Questions & Answers

Questions? Get answers from Kootenay Country Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bikers ask for ground floor”
 of 5 bubbles Dave97210, 25 Sep 2015 | Read review
“If you smoke, choose a smoking room.”
 of 5 bubbles Merlin797, 18 Jun 2015 | Read review
“View the room first for smell and if it's winter season, check that the heater works!”
 of 5 bubbles PGBCr, 8 Feb 2014 | Read review
“Good stop-over motel. Bring your earplugs if road noise bothers you.”
 of 5 bubbles korym764, 14 Jul 2013 | Read review
“Get one away from the highway!”
 of 5 bubbles rusty52, 30 Aug 2012 | Read review
5 of 5