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28/01/2018 29/01/2018
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    Heritage Inn Hotel & Convention Centre

    803 Cranbrook St N, Cranbrook, British Columbia V1C 3S2, Canada
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    28/01/2018 29/01/2018
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    US$77
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    Traveller (8)
    Room & Suite (10)
    Dining (3)
    Overview
    • Excellent18%
    • Very good44%
    • Average21%
    • Poor10%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    2.5 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (138)
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    31 - 35 of 134 reviews

    Reviewed 1 August 2016 via mobile

    This place needs some major uplifting. Everything is old, the color of our room was terrible, so dark felt like sleeping in a basement suite. The breakfast is definitely not worth of attending. All the food went from freezer to deep drier or oven. Some...More

    Thank Emil K
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 17 August 2016

    Dear Guest, I was distressed to read your review and apologize that you did not enjoy your stay with us. We have been upgrading our rooms and replacing bedding and furnishings. We are looking into which room you had to ensure all is in order....More

    Reviewed 23 July 2016 via mobile

    I have been to this hotel 3 times and a 4th next week! I love it. The price is right and the staff are excellent. If you just need a comfy bed and quiet hotel stay here. The pool and wifi are great bonuses and...More

    1  Thank Haskbabe
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 4 August 2016

    Dear Guest, There were smiles all around as we read your review. Thank you so much for sharing your experience and for choosing the Heritage Inn. We aim to provide a "home away from home" with comfort and value for every guest. We look forward...More

    Reviewed 15 July 2016 via mobile

    Just passing through town for one night enroute to Seattle. Great service, clean room. Food in the lounge was great value, drinks are strong! :) the locals even visit this place for that very reason! The smell of the building does indicate age, don't let...More

    Thank Jarrod H
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 26 July 2016

    Dear Guest, Thank you so much for taking the time to review your stay. Customer satisfaction, value, comfort and friendly service are all very important to us and we are glad that you enjoyed your time here at the Heritage Inn. We look forward to...More

    Reviewed 6 July 2016

    This was our first stay at this hotel. Our room was comfortable and clean. The beds and pillows were great. Bathroom was quite large and had an extra sink outside the main bathroom which was very helpful in the morning. The hotel is three stories...More

    Thank Sandy B
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 4 August 2016

    Dear Guest, Thank you so much for taking the time to post your review. Guest experience is very important to us and we always love to have your feedback. I am glad that you enjoyed your room. I want to let you know that our...More

    Reviewed 5 July 2016

    I would highly recommend booking a room in the back as the highway is very busy all night long. The room was clean and the bed comfortable but the pillows were all too huge for our liking. The breakfast advertised a selection of hot foods...More

    Thank RMFOX222
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention CentreResponded 7 July 2016

    Dear Guest, Customer feedback is important to us and we appreciate you taking a moment to share your experience. Offering you a warm and satisfying breakfast to start your day is one of our key objectives and we are sorry that we fell short on...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Pool
    • Breakfast included
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$87 - US$91 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 100
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Expedia, Hotels.com, Hotwire, Orbitz and Cancelon so you can book your Heritage Inn Hotel & Convention Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Kootenay Rockies >
    • Cranbrook
    • Also Known As
    • Heritage Hotel Cranbrook
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    Traveller (8)
    Room & Suite (10)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (13)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Cranbrook History Centre
    132 reviews
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    Key City Theatre
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    Cranbrook Aquatic Centre
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    .73 km away
    Cranbrook Farmer's Market
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    Questions & Answers
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    Room Tips
    "the is ling halls with stairs in the middle you can't run the luggage carts down. That was a bit..."
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    "I would guess that any room would be good."
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    "Make sure you are away from one of the big ball rooms on Wedding nights...."
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    "Book a room at the front of the hotel. Rooms at the back are noisy due to the trains."
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