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Sandman Inn Cranbrook

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Traveller (31)
Room & Suite (15)
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Overview
  • Excellent31%
  • Very good21%
  • Average23%
  • Poor12%
  • Terrible13%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
2 Star Hotel
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Additional information
Offers from Sandman Inn Cranbrook
Offers & Announcements: Free Breakfast + 20% Off
Hotel deals
Offers from Sandman Inn Cranbrook
Offers & Announcements: Free Breakfast + 20% Off
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (108)
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All reviewsdenny's restaurantspecial rateroom was cleana great staynice place to stayhotel roomgreat roomthe main highway24hrpetconveniencereceptionist
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21 - 25 of 107 reviews
Reviewed 29 August 2016 via mobile

We arrived into Canada a bit late and found this hotel coming into Cranbrook. The gentleman at the front desk was very pleasant and welcomed us to Canada. This was a bit pricey though it was during the height of the summer season so much...More

Thank Lori H
Response from Sandmandan, General Manager at Sandman Inn CranbrookResponded 1 September 2016

I am happy we could enhance your "welcome to Canada" experience. We strive to offer the guest excellent customer service and we are happy this happened for you. Cleanliness and comfortable beds are also part of our goals here at Sandman Inn Cranbrook. We hope...More

Reviewed 18 July 2016

This was a filty dirty place to stay. My husband and I have stayed had Sandman hotels before and found them to be very nice. This location had a bathroom fan that was falling out of the ceiling. There was human pubic hair and mold...More

Thank Janet C
Response from Sandmandan, General Manager at Sandman Inn CranbrookResponded 1 September 2016

Thank you for your review. According to your review, you had a very negative experience. I would welcome you to contact me personally and let me know the room number of which room you stayed in so that we can see if all of the...More

Reviewed 6 July 2016

The facility is run down and not maintained. There is no elevator. The staff were rude and seemed inconvenienced to check us in. We only stayed one of the three nights reserved. The rooms were sub-standard - we could barely get into the bathroom to...More

Thank Wendy C
Response from Sandmandan, General Manager at Sandman Inn CranbrookResponded 1 September 2016

Thank you for your review. Being that we only have two floors, we do not have an elevator. We welcome guests to request the main floor if they have difficulty negotiating the stairs. Admittedly, the bathrooms are small and that is why we have the...More

Reviewed 13 June 2016

I don't know what all the bad reviews are about. This is a nicely renovated hotel with a clean, comfortable bed. It was a good stopover for the night. I also appreciate that they allow pets. A continently breakfast would be good for the price,...More

Thank Tara S
Response from Sandmandan, Manager at Sandman Inn CranbrookResponded 1 September 2016

Thank you for your statement: "I don't know what all the bad reviews are about." We strive to run a property that offers excellence in service and cleanliness in rooms and common areas. Of course, there are negative reviews that are legitimate, however, others appear...More

Reviewed 23 May 2016 via mobile

Wonderful stay front desk staff very welcoming and saved me money by booking direct. Excellent weekend rate. Walking distance to everything we live in our semi truck up to 8 weeks at a time room was clean and tidy beds lovely and great to be...More

Thank Garren P
Response from Sandmandan, General Manager at Sandman Inn CranbrookResponded 1 September 2016

Now this is the type of review that makes all the time and effort put into excellent service, rewarding. We are thrilled that you found your stay to be so enjoyable. We have pet rooms set aside as we know that most travellers who have...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Room Service
Dry Cleaning
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$99 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette
Details
Price range
US$99 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette
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Traveller (31)
Room & Suite (15)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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condo2015
8 April 2018|
Answer
Response from Keith S | Reviewed this property |
The front desk is manned all night as far as I know.
1
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Room Tips
"Great blinds to keep the sun out if you need a longer rest!"
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"I like the room by the exit for my dog."
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"If all you need is a one night stay for sleep, this place will do. Staying for two nights or more and you may..."
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"Don't stay here"
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