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Prestige Rocky Mountain Resort and Convention Centre

303 reviews
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Traveller (30)
Room & Suite (29)
Dining (4)
Overview
  • Excellent46%
  • Very good39%
  • Average8%
  • Poor6%
  • Terrible1%
Travellers talk about
“nice hotel”(18 reviews)
“great gym”(4 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Prestige Rocky Mountain Resort and Convention Centre
Offers & Announcements: ☕ Warm Up Your Winter!
Hotel packages
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (303)Write a Review
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Traveller rating
132
119
25
19
5
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132
119
25
19
5
Show reviews that mention
All reviewsthe west coast grillnice hotelgreat gymdon cherrytrain museumroom was cleanfront desk staffroom servicepool and hot tubbusiness or pleasuregreat stayrooms are largeenjoyed my staystayed here for one nightthe main draglots of parkingup to date
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1 - 5 of 300 reviews
Reviewed yesterday via mobile

An unfortunate accident on our way to vacation in Banff left us stranded in Cranbrook. We feel so fortunate to have found the Prestige Resort. Jessica at the front desk has been amazingly considerate and helpful, turning a very upsetting experience into a “salvage operation”...More

Thank Portlandtravlr
Hotel's Favourite
Reviewed 31 October 2017

Super nice hotel with friendly helpful staff. Very clean an quiet room. Would definitely stay again if ever in Cranbook. Close to evrrything in town but far enough out to be quiet. Wonderful train muesum next door for all the train fans out there.

Review collected in partnership with this hotel
Thank Laura D
Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention CentreResponded 7 November 2017

Thank you for your review! Your satisfaction is very important to our team and I am pleased to read that you had a fantastic stay in Cranbrook. We hope to be able to welcome you back!

Reviewed 3 days ago

If you are a light sleeper, this is not the place for you. The vibrations by the train track (which I didn't see when I arrived in the dark) awoke me at 11pm and 2am... my bed shook. Also, if someone has a TV on...More

Review collected in partnership with this hotel
Thank florriannf
Reviewed 3 weeks ago

Friendly staff! Very clean rooms and hotel! Lots of amenities! Would recommend again and again! Lots of space in rooms and very comfortable beds! Prices were reasonable - for rooms and in the restaurant. Staff was very well prepared for our large group and were...More

Review collected in partnership with this hotel
Thank 264tracif
Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention CentreResponded 2 weeks ago

Thank you for a wonderful review! We loved having your team in and are so pleased to hear you enjoyed your stay. It is always gratifying to know that our performance was effective and appreciated. We hope to see you at the next tournament! Jessica...More

Reviewed 4 weeks ago

We had an unexpected layover and had to spend an extra night in Cranbrook at this hotel. We arrived tired, tense and hungry. One of our party was sick. We were able to check in immediately and went to the restaurant where we had an...More

Review collected in partnership with this hotel
Thank shawnhA9364TL
Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention CentreResponded 3 weeks ago

Thank you so much for such a wonderful review! I am so pleased to hear our staff were able to accommodate your needs so nicely. I will be passing along your compliments, knowing they will serve as an inspiration to our staff to continue their...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Spa
Indoor pool
Details
Price range
US$117 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$117 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (30)
Room & Suite (29)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"The train room was excellent"
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"ask for rooms on the bottom floor"
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"back side away from truck traffic"
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"Get a front facing room"
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