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Super 8 Cranbrook

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Super 8 Cranbrook
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426 Reviews from our TripAdvisor Community

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Showing 421: English reviews
Level Contributor
4 reviews
Reviewed 2 weeks ago

Asked for quiet room at time of reservation as there were two teams in the hotel and we were happy with the room allocated to us. Clean, everything worked, no ice build up in the freezer of the fridge so I could refreeze our freezer pack. Very nice size tv that you could actually turn to face the direction you... More 

Helpful?
Thank Ray S
AdminSuper8, Front Office Manager at Super 8 Cranbrook, responded to this review

Thank you for your in depth review. It is greatly appreciated. Cheers! More 

Level Contributor
5 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

We came to check out the town of cranbrook. We have been here 3 nights so far. The price of the room each night was $130 (including 2 dogs and taxes). The night manager couldn't help with anything. Every question asked of him, was answered with "I don't know". He is very "unabomber". The pool heater went off, repeatedly, my... More 

Helpful?
Thank Daralynn B
AdminSuper8, Front Office Manager at Super 8 Cranbrook, responded to this review

We thank you for your honest review and we are so very sorry your stay was not as good as you had expected. We were experiencing issues with the pool heater while you had stayed and we did get the issue resolved, it is unfortunate that the pool simply could not heat up fast enough to return to normal while... More 

Travellers are raving about these Cranbrook hotels

Warrenton, Oregon
1 review
Reviewed 27 October 2016

Stayed here in October on a Monday night. It was quiet and clean but the hallways, rooms and general areas look tired, dated and in need of updating and refreshing. Otherwise, perfect with any amenities we could need. The breakfast was fine and offered plenty of choices.

Review collected in partnership with Super 8

Helpful?
Thank arthurl411
AdminSuper8, Front Office Manager at Super 8 Cranbrook, responded to this review

Thank you for your honest review. We have been working for some time now to update the property, having put in a new roof this year, but as winter is approaching we will have to hold of for the most part. As time goes by I am sure you will enjoy the updates we have done and are working towards. More 

Calgary, Canada
1 review
Reviewed 20 October 2016

Front desk clerk was showing a man our room even though we were booked in it. He opened the locked door with his pass key while my wife was in the room changing into swim suit. Oops, he was sorry.

Review collected in partnership with Super 8

Helpful?
Thank leonardb532
AdminSuper8, Front Office Manager at Super 8 Cranbrook, responded to this review

We are so very sorry for what happened to you. The front desk clerk who was working had made a mistake when checking what rooms were occupied and he was very sorry. I hope that other than that your stay with us was good and I hope the discount given on check out will be adequate compensation for the issue... More 

St. Albert, Alberta
1 review
Reviewed 17 October 2016

It was a convenient location. Nice room quiet and a good breakfast. We stayed there several times before and will likely be there again someday.

Review collected in partnership with Super 8

Helpful?
Thank Walter H
AdminSuper8, Front Office Manager at Super 8 Cranbrook, responded to this review

Thank you for your kind review and we look forward to seeing you here again soon. More 

Fruitvale, Canada
2 reviews
Reviewed 15 October 2016

We found this hotel is very clean and the service very good. Staff are very helpful, breakfast excellent.The hotel does not offer rooms with single queen size beds unless you order 'handicap' room service. Plenty of parking and quiet.

Review collected in partnership with Super 8

Helpful?
Thank koertd451
AdminSuper8, Front Office Manager at Super 8 Cranbrook, responded to this review

We thank you for the kind review and we look forward to seeing you here again soon. More 

Lethbridge, Canada
1 review
Reviewed 2 October 2016

We arrived en masses for a wedding and the majority of the hotel was occupied by guests of the wedding. As mother of the bride we had flowers to make, grandchildren everywhere and with this came flower bits and crumbs. The housekeeping staff was incredible and ensured us everything would be fine, just do what we needed to do! The... More 

Review collected in partnership with Super 8

Helpful?
Thank lorrip873
AdminSuper8, Front Office Manager at Super 8 Cranbrook, responded to this review

We are so glad your stay exceeded expectations. We are always willing to help and will continue to strive for excellent customer service. More 

100 Mile House
Level Contributor
5 reviews
5 hotel reviews
Reviewed 30 September 2016

Nothing special but the room was very clean and I was happy with the price. I would definitely stay there again. I was a little disappointed with the breakfast as I was hoping for a banana or something along those lines and all I saw was sugary items.

Review collected in partnership with Super 8

Helpful?
Thank Barb H
AdminSuper8, Front Office Manager at Super 8 Cranbrook, responded to this review

We are glad you enjoyed your stay. Not to sure if you seen them but we do have apples in the breakfast room during breakfast hours and various types of cereal that are not sugary. It can get crowded in there at times and hard to see all of our options. Still we thank you for suggesting bananas as they... More 

Kelowna, Canada
Level Contributor
6 reviews
Reviewed 26 September 2016

Pool was dirty, room was clean except for room windows which were dirty and the morning continental breakfast was terrible. The muffins were stale, food was obviously left over from the previous day and you had to dig to the bottom to find a muffin that was edible. Good points were that it was quiet, close to the biking trail... More 

Helpful?
Thank Noreen R
AdminSuper8, Front Office Manager at Super 8 Cranbrook, responded to this review

I am sorry that your stay with us was not as good as you would like it to have been. We do keep the breakfast fresh but have taken your comments on the muffins very seriously and we thank you for bringing up that the quality was not as good as it should have been. The next time you stay... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Super 8 Cranbrook

Address: 2370 Cranbrook St N | Hwy. 95 and Hwy. 3, Cranbrook, British Columbia V1C 3T2, Canada
Region: Canada > British Columbia > Kootenay Rockies > Cranbrook
Price Range: $105 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Cranbrook 2*
Number of rooms: 48
Reservation Options:
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Also Known As:
Super Eight Cranbrook
Cranbrook Super 8
Cranbrook Super Eight
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Questions & Answers

Here's what travellers have asked, with answers from Super 8 Cranbrook staff and other travellers.
1 question
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Questions? Get answers from Super 8 Cranbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at either end of the hallway will be quieter as lobby, breakfast room,main stairs, and pool access are all in the middle of building.”
 of 5 bubbles 253rays, 14 Nov 2016 | Read review
“Sorry....I've got nuthin.”
 of 5 bubbles MarkieBear, 8 Jul 2016 | Read review
“The king bed room was nice and roomy and on the main floor which we liked.”
 of 5 bubbles N3994VKdebbiem, 15 Jun 2016 | Read review
“Don't stay there”
 of 5 bubbles Promary, 15 Sep 2015 | Read review
“No elevator--so keep that in mind if you have issues with stairs”
 of 5 bubbles zedmanab, 6 Aug 2015 | Read review
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