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31/12/2017 01/01/2018
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    Best Western Cranbrook Hotel

    1019 Cranbrook St N, Cranbrook, British Columbia V1C 3S4, Canada
    +1 866-617-9003
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    31/12/2017 01/01/2018
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    US$135
    US$132
    SAVE US$3
    Traveller (15)
    Room & Suite (35)
    Dining (3)
    Overview
    • Excellent41%
    • Very good36%
    • Average13%
    • Poor8%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (409)
    There are newer reviews for Best Western Cranbrook Hotel
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    51 - 55 of 406 reviews

    Reviewed 10 August 2017

    Extremely noisy facility! Room not clean. Front desk staff not able to resolve situations. Empathy does not result in repeat business. If you are going to offer a service (pet friendly ) accomodation make sure you can pull it off. Location black mark on the...More

    Review collected in partnership with Best Western
    Thank Deb A
    Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 12 August 2017

    Thank you for taking the time to share your experience as your feedback is important to us. I apologize that your stay did not meet with your expectations. We try our very best to keep the noise level down at all times within our hotel,...More

    Reviewed 9 August 2017

    This property is Clean, nicely decorated & well appointed.. but no complementary breakfast Little kitchenette in room as well as coffee and tea in lobby!John @ check in was very helpful & friendly! All OK😊More

    Review collected in partnership with Best Western
    Thank H3764STelaines
    Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 11 August 2017

    As a family owned hotel, we pride ourselves on ensuring every guest has a memorable stay while visiting our city. Thank you for taking the opportunity to tell us about your stay and sharing your review. I will also pass on your compliments to John....More

    Reviewed 6 August 2017

    From the time we arrived without a reservation to the day we left, we were treated as if we were a part of all their families. The staff on all the shift went out of their way to make sure our stay was trouble free....More

    Review collected in partnership with Best Western
    Thank larrygX7224GW
    Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 8 August 2017

    Thank you for staying with us while visiting Cranbrook and thank you for your high praise, I will pass your compliments on to our team! We hope to see you again soon! Regards, Julie Guest Services Manager

    Reviewed 2 August 2017

    Friendly staff, happy with our stay. However, the pool pomp wasn't working that day and the water was blury. There's some restaurant close by. This hotel doesn't have a restaurant for dinner but has a little breakfast facility.More

    Review collected in partnership with Best Western
    Thank Marc S
    Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 5 August 2017

    Thank you for taking the time to share your experience. Your feedback is important to us and I am pleased to advise that our maintenance team did some upgrades to the pool, so everything is back up and running. We hope to welcome you back...More

    Reviewed 31 July 2017

    We stay at this hotel each year mainly because it has a large parking lot and we are pulling a boat trailer. It does have a small pool with a slide mostly for children; I would use a hot tub if they had it. Rooms...More

    Review collected in partnership with Best Western
    Thank sharonsK9547OX
    Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 2 August 2017

    Guest feedback is always valued, thank you for taking the time to share your experience. I’m happy to hear you enjoyed the comfortable accommodations and received the friendly service the team strives to provide. I’m disappointed you didn’t receive the value expected and hope we...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$114 - US$159 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 94
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Best Western, Travelocity, Orbitz, Hotwire, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Cranbrook Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Kootenay Rockies >
    • Cranbrook
    • Also Known As
    • Best Western Cranbrook ,
    • Cranbrook Best Western
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    Traveller (15)
    Room & Suite (35)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (15)
    Business Centre & Event Rooms (4)
    Bathroom (3)
    Family and Play Areas (3)
    Nearby
    Nearby HotelsSee all 18 hotels in Cranbrook
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    Days Inn Cranbrook
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    .58 km away
     
    Nearby Restaurants
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    Hot Shots Cafe
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    Mr Mikes Steakhouse Casual
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    R & B's Grill
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    Nearby Attractions
    Cranbrook History Centre
    131 reviews
    1.87 km away
    Casino of the Rockies
    95 reviews
    7.03 km away
    Jimsmith Lake Provincial Park
    21 reviews
    3.77 km away
    Key City Theatre
    17 reviews
    1.21 km away
    Ask a question
    Questions & Answers
    Nicole J
    16 May 2017|
    AnswerShow all 5 answers
    Response from CScott1019 | Property representative |
    Hi Nicole, We unfortunately do not have a hot tub at our property, but our indoor heated pool is kept at 85 degrees Fahrenheit at all times and is open from 8AM to 10PM. Regards, Julie Guest Services Agent
    0
    Votes
    Judy Z
    5 May 2017|
    AnswerShow all 3 answers
    Response from CScott1019 | Property representative |
    Thanks for your question Judy Z, and thank you for your response Ron C. To confirm, we do have coffee makers in each of our guest rooms.
    0
    Votes
    chewy929
    27 July 2016|
    AnswerShow all 3 answers
    Response from CScott1019 | Property representative |
    Please call me directly at the hotel to negotiate a rate. Thank you
    0
    Votes
    Room Tips
    "Railway tracks run along the west side of the hotel"
    Read review
    "Dog friendly"
    Read review
    "Ask to be away from the pool and highway"
    Read review
    "Third floor south side"
    Read review
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