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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
We took our luggage up to our room, went out, and when we got back, water was coming thru the ceiling from the suite upstairs. They offered us $25 off another room, but for our inconvenience, wet socks, and hassle we felt this wasn't good...More
1 Thank dora700
Response from GMCastlegar, General Manager at Sandman Hotel CastlegarResponded yesterday
My apologizes Dora700 that this did happen to you the guest above you overflowed their bathtub. It is unfortunate that you did not consider the offer of a room move and discount appropriate. This was something that was out of our control and I do...More
We had an amazing stay. Breakfast for $8.99. Indoor pool . . Whirlpool Tub.. very clean rooms. Microwave. Fridge.coffee and utensils. Friendly staff and free parking. Free wifi as well and very near to restaurants and groceries.
Thank fayblife
Response from GMCastlegar, General Manager at Sandman Hotel CastlegarResponded 21 June 2018
Thank you fayblife for your review. Very happy to here that you had an amazing stay it is always good to hear from our guests. We look forward to you staying with us again in the future.
Staff at the reception is generally cold and unfriendly with very few exceptions.
Rooms facing the swimming pool towards the internal court can be quite loud when people are using the swimming pool late at night.
Swimming pool is open late, so if you have...More
Thank Comoxio F
Response from GMCastlegar, General Manager at Sandman Hotel CastlegarResponded 2 weeks ago
Thank you Comoxio F for your comments. I am sorry to hear that you found our front desk staff cold and unfriendly this not our normal service standards and do I apologize. We are do for a major renovation at the end of this year...More
Family road trip and we decided to stay at the sandman hotel. At first we had some minor issues with the door key and tv. The staff and management did a great job helping us and making sure the problems were fixed. I would recommend...More
Thank SC_Bronco
Response from GMCastlegar, General Manager at Sandman Hotel CastlegarResponded 2 weeks ago
thank you SC Bronco we appreciate your great comments and I will let all our staff know that you appreciated their service. Thank you for staying with us and hopefully we will see you again in the future.
$250 deposit is very excessive, especially for the old/dated rooms. Shower is terrible with a shower head from who knows what year, no outlets in bathroom. Definitely not worth $130-$145 a night. Needs an update or to charge a price reflecting what you get.More
Thank Caitlin S
Response from GMCastlegar, General Manager at Sandman Hotel CastlegarResponded 2 weeks ago
Thank you Caitlin S for your review. I am sorry to hear that you did not enjoy your stay. We are going to be doing a major renovation end of this year and into 2019 so hopefully you will decide to give us another try...More
As Castlegar is nestled in the heart of the West Kootenays, so is the Sandman Hotel nestled in the heart of Castlegar. Minutes from shopping, business, and entertainment, Sandman Hotel Castlegar features ...Moremodern amenities such as high-speed Internet access, a business centre, indoor pool and whirlpool, and meeting rooms, making this Sandman the perfect choice for your next stay. Less
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Non-Smoking Rooms, Suites, Accessible rooms, Smoking rooms available
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Non-Smoking Rooms, Suites, Accessible rooms, Smoking rooms available
Number of rooms
134
Price range
US$117 - US$141 (Based on Average Rates for a Standard Room)
Location
Canada > British Columbia > Kootenay Rockies > Castlegar
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Hello, there is 1 door to the front desk and 1 door skipping the stairs there’s a ramp aswell and back doors from the parking lot. I just want to let you know that you might have to walk quite a ways to reach your room... More
Hello, there is 1 door to the front desk and 1 door skipping the stairs there’s a ramp aswell and back doors from the parking lot. I just want to let you know that you might have to walk quite a ways to reach your room depending on how far it is.
Response from GMCastlegar | Property representative |
we do not have a restaurant attached but there are several restaurants in very close walking distance. We do have a premium continental breakfast available in the hotel but cost does apply.
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Room Tips
"I would not recommend this hotel. A lot of money for poor quality."
