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Delta Burnaby Hotel and Conference Center

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Delta Burnaby Hotel and Conference Center
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435 Reviews from our TripAdvisor Community

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Showing 424: English reviews
Halfmoon Bay, Canada
Reviewed 22 February 2016

Stayed here twice in the last two months and both times our stay was exceptional. We were passing through on Christmasn Day and needed a room for the night. The hotel was very quiet and we were accommodated in a room with a king size bed. We enjoyed the quiet after a busy day. We breakfasted at the dining room...

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Helpful?
Thank Sandra C
Richmond, Canada
Reviewed 17 February 2016

My wife and I stayed one night in a King Suite and everything was great and we wished we could stay longer. The front desk was very professional and courteous, and the room was clean and the bed was very comfy. We ordered room service in the morning and was provided with excellent service from Sheena, who impressed us with...

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Thank Radley S
Montreal, Québec
Reviewed 13 February 2016 via mobile

Really the best service around. Amazing hotel. Amazing food. Amazing staff. Took the time to write to the general manager about specific employees at the front desk and in room dining who made this visit simply awesome. This Delta location is my favourite one and I will be back for sure!

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Helpful?
Thank RestoVaudreuil
A S, General Manager at Delta Burnaby Hotel and Conference Center, responded to this review

Dear Guest, I truly appreciate your warm and effusive feedback here as well as on the personal note that you sent me. As a frequent corporate traveller, your needs are well understood by my team and we strive to make your stay enjoyable. Thank you for your continued loyalty to Delta Hotels in general and Delta Burnaby in particular. Regards,...

Vancouver
Reviewed 9 February 2016

My wife booked us for two nights at the Delta Hotel in Burnaby so we could watch the Super Bowl at the casino lounge. We had a great time, the staff were very friendly, and the food was great! Our hotel room was quiet and very comfortable.

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Helpful?
Thank Duane D
A S, General Manager at Delta Burnaby Hotel and Conference Center, responded to this review

Dear Guest, I am glad that you enjoyed your stay. When you stay at Delta Burnaby Hotel, you have access to number of restaurants as well as entertainment options, including coverage of all major sporting events. Thank you for spending the weekend with us and we look forward to welcoming you again soon. Regards, A Sandhu General Manager

Kamloops, Canada
Reviewed 25 January 2016 via mobile

Nice hotel. I have stayed here a few times as it is close to the highway and in pretty good location to everything in Vancouver. The price for the more expensive rooms however do not justify the extra money. The room is exactly the same and the breakfast offered was pretty pathetic. Not worth the extra money at all. Service...

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Helpful?
Thank Kristy T
A S, General Manager at Delta Burnaby Hotel and Conference Center, responded to this review

Dear Guest, Thank you for the feedback. Our room upgrade that you availed of provides accommodations in the higher floors of hotel, above 19th floor as well as exclusive access to our lounge that offers breakfast and evening appetizers. I have asked my team to look into your comments about the breakfast in the lounge. I appreciate your kind remarks...

Montreal, Quebec, Canada
Reviewed 24 January 2016

I stayed here for two nights because it was close to my business appointments. No regrets. The hotel staff are professional and extremely friendly, not to mention helpful. The facilities are great. I used my room for writing reports and the wifi was amazingly fast. The business centre was convenient and enabled me to print several documents that I needed....

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Thank Eric D
Redmond, Washington
Reviewed 20 January 2016

The front desk staff was not very attentive. We booked a room for 4 people 2 adults and 2 children they put us in a 1 bedroom suite that had only one bed. After saying that would not work for 4 people and we booked a room with 2 beds. They upgraded us to a suite. They did move us...

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Thank ChrisMac17
A S, General Manager at Delta Burnaby Hotel and Conference Center, responded to this review

Dear Guest, I apologize for your recent stay with us and have reviewed your feedback with my team. We are committed to learn and redouble our efforts to earn your business. I will appreciate if you can get in touch with me so that I can apologize and assure you of our committment and changes made as a result of...

Calgary, Canada
Reviewed 19 January 2016

Been going to Delta Hotels for 30 years - Platinum Plus Member for years - Staff always greeted me with smiles, called me by name, great service and people. Always on the top suits floors, open, great view, comfy beds and rooms. Food and service is great, free parking and next to Hwy 1 The value was great with great...

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Thank Joe J
A S, General Manager at Delta Burnaby Hotel and Conference Center, responded to this review

Dear Mr. Jarego, Thank you for your wonderful feedback and for your patronage of Delta Hotels throughout the past 30 years. I have personally looked forward to welcoming you time and again at quite a few Delta hotel locations. As you mention, it is the team working at Delta that sets us apart and we are committed to keep delivering...

Vancouver, Canada
Reviewed 13 January 2016

I decided to take my boyfriend out to the delta hotel for his birthday. I originally booked just a delta room. When we arrived at the hotel to check in the lovely lady helping us at the front told us we were upgraded from that room to a signature king bed room. This alone was a great gesture from the...

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Helpful?
Thank Asia B
A S, General Manager at Delta Burnaby Hotel and Conference Center, responded to this review

Dear Guest, Thank you for a wonderful review after your stay at the Delta Burnaby Hotel and Conference Centre. I am pleased that you experienced the 'desire to please' that my team embodies. Delta Burnaby as part of our overall entertainment complex provides our guests all business as well as multiple restaurants and entertainment options under one roof. I look...

Canada
Reviewed 10 January 2016

I have never had better service in a hotel. Every request was satisfied with 5 minutes. No waiting to speak to anyone at front desk or housekeeping. Staff (front desk, housekeeping, restaurants) was knowledgeable and exuded enthusiasm. Very comfortable and clean room.

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Thank lisejl

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
e.b.o Restaurant
e.b.o Restaurant
Cuisines: American, Canadian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the new Delta Burnaby Hotel and Conference Centre, conveniently located close to business centres, leading academic institutions, shopping malls and attractions. The hotel will welcome the business traveller with the comforts of home and office. The leisure traveller will enjoy nearby shopping excursions, Burnaby's famous parks and local attractions. The hotel is located 30 minutes from Vancouver International Airport, and 15 minutes from downtown Vancouver by Skytrain or Highway route. ... more   less 

Additional Information about Delta Burnaby Hotel and Conference Center

Address: 4331 Dominion St, Burnaby, British Columbia V5G 1C7, Canada
Region: Canada > British Columbia > Burnaby
Price Range: $177 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delta Burnaby Hotel and Conference Center 4*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#3 Family Hotel in Burnaby
#4 Business Hotel in Burnaby
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Questions & Answers

Here's what travellers have asked, with answers from Delta Burnaby Hotel and Conference Center staff and other travellers.
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Questions? Get answers from Delta Burnaby Hotel and Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The tower makes all the rooms pretty equal”
ChrisMac17, 10 Apr 2017 | Read review
“18-20th floors offer best views and more privacy for business guests”
jjen812, 9 Apr 2017 | Read review
“Join Marriott Rewards before booking. Special perks/free WIFI plus higher level rooms are quieter”
JJR10, 14 Mar 2017 | Read review
“Do not stay on the 4 floor...ask for the high level where the deluxe and club rooms are situated. 4th floor room had a distinct odor.”
rjpventures, 1 Mar 2017 | Read review
“Book the club rooms and take advantage of the lounge”
vanbaby, 6 Feb 2017 | Read review
5 of 5