We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The New 401 Hotel

Save
Traveller (80)
Room & Suite (45)
Family and Play Areas (1)
Overview
  • Excellent11%
  • Very good30%
  • Average21%
  • Poor10%
  • Terrible28%
3 Oct 2017
“affordable inn bad customer service”
11 Oct 2017
“worst motel we ever stayed in”
Free Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Kitchenette
Concierge
Pets Allowed
2 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$68.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Burnaby hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "df2c96d97d1a49e2970fd364f2d53e04", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":182557,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109218398],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":4,"year":2018},"checkout":{"day":30,"month":4,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":68,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"df2c96d97d1a49e2970fd364f2d53e04","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":71,"lowestMetaPrice":68,"additionalPartner":false,"highestMetaPriceDisplay":71,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":71,"lowestMetaPrice":68,"highestMetaPriceDisplay":71,"hotelName":"The New 401 Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImRmMmM5NmQ5N2QxYTQ5ZTI5NzBmZDM2NGYyZDUzZTA0IiwiQUlLIjoiNmU3MThjNjFmZDNlNDg1N2EyYWY4NjMyYjA5Yjc3NjcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/04/2018", "checkOut": "30/04/2018", "lowestPrice": "US$68", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109218398":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (89)
There are newer reviews for The New 401 Hotel
See the most recent reviews
Filter reviews
84 results
Traveller rating
10
25
15
9
25
Traveller type
Time of year
LanguageEnglish
More languages
10
25
15
9
25
See what travellers are saying:
FilterEnglish
Updating list...
11 - 15 of 84 reviews
Reviewed 1 September 2016

The room appears to be recently upgraded in the main room. It looked very nice at first glance, it was clean and the beds were comfortable. However the building needs maintenance and upgrades. The sliding door to the patio was placed in backwards and not...More

2  Thank hddreamers
A TripAdvisor Member
32
Reviewed 11 August 2016 via mobile

it's dirty...it's look like not clean for a long time your feet get black when you step on the floor and only 2 towel in the bathroom...we stayed 3nights there but they don't clean at all, they don't change the beddings good thing we have...More

2  Thank A TripAdvisor Member
Reviewed 9 August 2016

Guess thats how it qualifies: it is ok. Do not expect luxury, it is basic. The room I got was quite spacious, along the traffic side but this wasn't much of an issue. I had to visit downtown vancouver frequently, and fortunately the Rupert skytrain...More

Thank birdie4567
Reviewed 3 August 2016

As a grandmother, I stayed there with 4 of my grandchildren in a kitchenette suite for 5 nights......had to pay up front over $900 and was told no refunds under any circumstances.....I have to say, I was very disappointed......the stove wouldn't boil water, the fridge...More

Thank Creedationwear
Reviewed 7 July 2016

The non-smoking hotel reaked of smoke. The wifi was abysmal. The bedding was burnt. The AC was nearly nonfunctional. To top that all off, there were kids selling drugs and prostituting themselves out of this hotel. It was so bad and they were so loud...More

4  Thank iaskwhy
View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Refrigerator in room
Microwave
Details
Price range
US$74 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$74 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (80)
Room & Suite (45)
Family and Play Areas (1)
Questions & Answers
Ask a question
ClaraPeee
7 July 2015|
AnswerShow all 2 answers
Response from TheNew401Hotel | Property representative |
Hi there, you will find Shampoo and Soap in our rooms. A blow drier is available upon request.
0
Votes
20 July 2014|
Answer
Response from TheNew401Hotel | Property representative |
We are most definitely pet-friendly, and welcome your companions. Please contact us in advance in order to ensure a pet-friendly room is available, as we only have a limited number of select pet-friendly rooms. Please... More
0
Votes
Room Tips
"find another motel"
Read review
"ask for clean, non smoking, mirrors with all four sides to the frame."
Read review
"kitchenette rooms seem to be nicer"
Read review
"Alway before booking call the hotel and ask about each and every thing and do a voice recording ."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing