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Hilton Vancouver Metrotown

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Traveller (318)
Room & Suite (176)
Dining (34)
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Overview
  • Excellent46%
  • Very good36%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“crystal mall”(79 reviews)
“chinese mall”(15 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Vancouver Metrotown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Vancouver Metrotown
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,593)
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1,505 results
Traveller rating
673
541
201
54
36
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673
541
201
54
36
Show reviews that mention
All reviewsthe executive loungecrystal mallchinese mallfood courtacross the streetself parkinghuge mallmetro townchinese foodunderground parkingpublic transportationcorner roomone bedroom suiteconvenient locationhot tubsky train stationshopping
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11 - 15 of 1,505 reviews
Reviewed 3 weeks ago

As always the front desk is very organized, had speedy check in and check out timeframes. The location is great and close to everything and love having Metrotown right beside the facility. I especially love Crystal Mall attached to the hotel which allows for quick...More

Review collected in partnership with Hilton Hotels & Resorts
Thank James C
Response from Michael F, Director of Operations at Hilton Vancouver MetrotownResponded 3 weeks ago

Dear James C, Thank you for your great comments about your recent stay. We are very fortunate to be located close to some amazing shops and food options and I am glad to hear your experience with us was smooth. We look forward to having...More

Reviewed 3 weeks ago

right next door to Metrotown mall - very hardworking staff who make you feel welcome. good cappuccino! reasonable breakfast. good quality fish on menu. fast, reliable internet. only 30 minutes from the airportMore

Review collected in partnership with Hilton Hotels & Resorts
Thank karinbusiness
Response from Michael F, Director of Operations at Hilton Vancouver MetrotownResponded 3 weeks ago

Hello karinbusiness, And thank you or your wonderful feedback. We are very happy that you enjoyed your stay with us and enjoyed some of our great food and beverage offerings, we will let the culinary team know that you enjoyed your fish! We look forward...More

Reviewed 4 weeks ago

Superb location, right in the middle of shopping areas, attached to really interesting (primarily Chinese) mall offering exotic foods. Rooms are usual Hilton quality, excellent staff. Not cheap, but generally good value for an urban property.

Review collected in partnership with Hilton Hotels & Resorts
Thank gbuzzard2018
Reviewed 4 weeks ago

This Hilton property definitely meets my expectations for a full service hotel as facility is well maintained and the employees are extremely courteous and attentive. The room was pleasant and for me was a two room suite. The master bed had its own door for...More

Thank GreyDiamond
Response from ChrisPerna, General Manager at Hilton Vancouver MetrotownResponded 4 weeks ago

Hello GreyDiamond Thank you for your feedback! We are very happy to have read that your recent stay with us was such a positive experience. We appreciate your continued patronage and look forward to welcoming you to our hotel in future. Best regards Chris

Reviewed 4 weeks ago

Decent mid-range hotel located about a half hour from downtown, near a plethora of Asian restaurants. The hotel is attached by a short skybridge to the Crystal Mall, full of Asian shops and farmers' stalls as well as a food court. A block away is...More

Thank Seattle98101
Response from ChrisPerna, General Manager at Hilton Vancouver MetrotownResponded 4 weeks ago

Dear Seattle98101 Thank you for providing your feedback on your recent experience at our hotel. We look forward to having the opportunity of welcoming you back again soon. Chris

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$175 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Burnaby
#2 Family Hotel in Burnaby
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$175 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Burnaby
#2 Family Hotel in Burnaby
Room types
Suites, Non-Smoking Rooms
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Traveller (318)
Room & Suite (176)
Dining (34)
Pool & Beach (7)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Chi001
20 April 2018|
AnswerShow all 8 answers
Response from Joe K | Reviewed this property |
I'd save the substantial money and go to Metrotown. It helps when the renovated SkyTrain station is a quick walk away and is only 16-22 minutes from downtown Vancouver (depends on what station you want). Plus Hilton... More
1
Vote
Steve J
18 March 2018|
AnswerShow all 3 answers
Response from Sergio M | Property representative |
Dear Steve J, Typically breakfast is not included with our room rates, however that being said, we have many different packages that do include breakfast. Your reservation confirmation should identify if your package... More
1
Vote
Paul C
25 February 2018|
AnswerShow all 2 answers
Response from Elizabeth P | Property representative |
Good Morning Paul C, Unfortunately, we do not offer complimentary transportation to and from the airport. A taxi from the airport would be about $45 depending on traffic. A taxi from the hotel will be $38 as we have a... More
0
Votes
Room Tips
"Away from the construction"
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"Higher is better, avoid the front of the hotel while the construction is going on. Corner room was fantastic."
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"Higher floors are quieter as Burnaby can be lively."
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"Executive Floor is worth the upgrade."
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