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Hilton Vancouver Metrotown

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Traveller (322)
Room & Suite (178)
Dining (32)
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Overview
  • Excellent46%
  • Very good36%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“crystal mall”(82 reviews)
“food court”(40 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Vancouver Metrotown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Vancouver Metrotown
Special Offer: Double Points, Every Stay
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,603)
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All reviewsthe executive loungecrystal mallfood courtacross the streetasian mallself parkinghuge mallmetro townchinese foodunderground parkingpublic transportationone bedroom suiteconvenient locationhot tubsky train stationshoppingmetrotown
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371 - 375 of 1,515 reviews
Reviewed 4 October 2016

Though in the suburbs, this hotel made me enjoy the area I was staying in. The room was large, clean, and had a nice view of the mountains. I had a Hilton Points number and that apparently allowed me entry into the lounge, which had...More

2  Thank moonsammy4
Response from ChrisPerna, Manager at Hilton Vancouver MetrotownResponded 15 October 2016

Dear moonsammy4, Thank you for your wonderful feedback on your most recent stay at our hotel. Your comments are very much appreciated and we are very happy to read that you thoroughly enjoyed one of our oversized guestrooms, the offerings of our Executive Lounge and...More

Reviewed 3 October 2016 via mobile

Stayed overnight for a wedding we attended. We had a 1 bedroom suite and travelling with our pet. Pets are only allowed to stay on floors 4-6 so in case you're looking to upgrade to a higher floor with your four legged family member, it's...More

1  Thank Ems_Vacations
Response from ChrisPerna, Manager at Hilton Vancouver MetrotownResponded 15 October 2016

Dear Ems_Vacations, Thank you for providing feedback on your recent experience at our hotel. I do appreciate your overall feedback and that our team did a great job in taking care of you and your family. We look forward to having the opportunity of welcoming...More

Reviewed 2 October 2016

Hotel was very good, clean, and near food and shopping. Was not as close to downtown Vancouver as I would have liked. Staff was helpful in pointing things to do, and best ways to get there. Cruise package was helpful as it did provide a...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Roger S
Response from ChrisPerna, Manager at Hilton Vancouver MetrotownResponded 9 October 2016

Dear Roger S, Thank you for the wonderful feedback you provided on your recent visit. I am glad to have read that your stay was an enjoyable one and that our associates did everything in their power to enhance your experience with us. We do...More

Reviewed 30 September 2016

Unfortunately, I was led to believe this hotel was nearer to the center of Downtown Vancouver. It is at least a 30 minute commute by SkyTrain. Hilton calls this property Metrotown...they should change the name to Out of Town!More

Review collected in partnership with Hilton Hotels & Resorts
Thank Howard K
Response from ChrisPerna, Manager at Hilton Vancouver MetrotownResponded 9 October 2016

Dear Howard K Thank you for taking an opportunity to provide feedback on your recent stay with us. Your feedback is greatly appreciated and I will be forwarding your comments to the General Manager for his review. Thank you again for your patronage and feedback....More

Reviewed 29 September 2016

Stayed here in Burnaby for 4 days to attend a local business conference in the area. The Hilton was located near the Sky Train, Metro Town Mall and many restaurants and shops. My room was comfortable and large. The workout faculty on the 2nd floor...More

1  Thank JAreg2013
Response from ChrisPerna, Manager at Hilton Vancouver MetrotownResponded 9 October 2016

Dear JAreg2013 Thank you for taking the time to provide feedback on your recent stay at our hotel. We are so very glad to read about your recent experience in that you thoroughly enjoyed your experience with us. We look forward to having an opportunity...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$200 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Burnaby
#2 Business Hotel in Burnaby
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$200 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Burnaby
#2 Business Hotel in Burnaby
Room types
Suites, Non-Smoking Rooms
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Traveller (322)
Room & Suite (178)
Dining (32)
Pool & Beach (7)
Business Centre & Event Rooms (5)
Questions & Answers
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Arlene P
15 June 2018|
AnswerShow all 7 answers
Response from Abby D | Reviewed this property |
I used a credit card.
1
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Arlene P
15 June 2018|
AnswerShow all 2 answers
Response from Idahotraveler88 | Reviewed this property |
Yes
0
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Chi001
20 April 2018|
AnswerShow all 8 answers
Response from Joe K | Reviewed this property |
I'd save the substantial money and go to Metrotown. It helps when the renovated SkyTrain station is a quick walk away and is only 16-22 minutes from downtown Vancouver (depends on what station you want). Plus Hilton... More
1
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Room Tips
"High floors give best views. Ask for a room on opposite side from current construction. Suite is worth the..."
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"Away from the construction"
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"Higher is better, avoid the front of the hotel while the construction is going on. Corner room was fantastic."
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"Higher floors are quieter as Burnaby can be lively."
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