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Ramada Brooks

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#1 of 10 Hotels in Brooks
Certificate of Excellence
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401 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Ontario, Canada
Reviewed 2 August 2016

The tale of two Ramadas. Over a two night period I stayed at two Ramadas. One in Drumheller. One in Brooks. I was expecting the same experience at both. I was very wrong. The Drumheller Ramada was a nightmare. After that experience, we were not looking forward to staying at the Ramada in Brooks. To our surprise, the Brooks Ramada...

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Helpful?
Thank Michael S
RamadaBrooks, General Manager at Ramada Brooks, responded to this review

Wow, Thank you for the fantastic 5-star review, and we are thrilled to hear that you had such a great experience while staying with us. We really take pride in providing each and every guest with a legendary customer experience, so hearing such wonderful feedback really means a lot. I am sorry to hear that you did experience some challenges...

France
Reviewed 30 July 2016

Nice hotel with large room composed of 3 beds (ideal for our couple and 2 teens). The slide in the pool provides good fun even if the pool is a bit faded.

Review collected in partnership with Ramada
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Thank xyz729
RamadaBrooks, General Manager at Ramada Brooks, responded to this review

Thank you for your detailed review about our property. We are happy that you enjoyed your experience with the Brooks Ramada. We are grateful for your observations and feedback as it is communication such as this that will allow us to improve strive and achieve the highest level of service excellence. Thank you again and we look forward to seeing...

White Rock, Canada
Reviewed 29 July 2016

Review collected in partnership with Ramada
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Thank 166cliveh
RamadaBrooks, General Manager at Ramada Brooks, responded to this review

Comox
Reviewed 21 July 2016

Booked as a reward stay but was charged full amount by check-in clerk AND points were still deducted. Breakfast was laughable but luckily there is a Tim Hortons across the parking lot. Other than that stay was OK.

Review collected in partnership with Ramada
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Helpful?
Thank Graeme F
RamadaBrooks, General Manager at Ramada Brooks, responded to this review

Thank you for taking your valued time to complete a review of your most recent stay with us. I would like to apologize for any of the challenges that you may have experience during your time with us. Some further information about your recent booking; You had selected the "Go Fast Award" which redeems only 3,000 points from your membership...

Dundee, United Kingdom
Reviewed 15 July 2016

Pleased to find a hotel of this calibre in a relatively small place like Brooks. The hotel is modern and clean, it has a nice airy feel to it. Décor does not feel outdated. We didn't have time to enjoy the pool/ waterslide though. The breakfast was good too, so overall, little to complain about

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Helpful?
Thank SeemsTVL
RamadaBrooks, General Manager at Ramada Brooks, responded to this review

Thank you for your detailed review about our property. We are happy that you enjoyed your experience with the Brooks Ramada. You have summed up our hotel very nice for all our potential guests and we appreciate you taking the time to do so! We hope that you will come back and visit us again soon! Sincerely, Stacy Risdale,CHS General...

Ottawa, Canada
Reviewed 8 July 2016

We spent a night here on our way through the country. The lady checking us in was curt and quick, not very friendly and welcoming. But the room was nice. We had a king suite, which was very nice but the doors to the bedroom were clear glass (so daughter had a little harder time falling asleep in the living...

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Helpful?
Thank Victoria P
RamadaBrooks, General Manager at Ramada Brooks, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are happy to hear you enjoyed our hotel, Brooks, and its surrounding area’s amenities (Dinosaur Provincial Park)! You have summed up our hotel very nice for all our potential guests and we appreciate you taking the...

Edmonton
Reviewed 6 July 2016

we booked 2 rooms as we were bringing in my 80yr dad in for a funeral we did receive adjoining rooms which i was grateful for but his bathtub was dirty and unusable we had checked in late and had gone to a family gathering so he used our washroom at 11pm to shower as we really wanted the adjoining...

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Thank frmgirl
RamadaBrooks, General Manager at Ramada Brooks, responded to this review

Thank you for taking your valued time to complete a review of you most recent stay with us. I would like to apologize that your stay was anything but satisfactory and will assure you that these issues stated will be looked into promptly. We are grateful for your observations and feed backs as it is communication such as this that...

Reviewed 2 July 2016 via mobile

I stayed for one night and in my opinion it's a good place for one night. It's a typical small town hotel so you should not have high expectations. The hotel has a nice small water slide, sauna and hot tub. I found the hotel and room to be reasonably clean. The only thing is to ensure you are extremely...

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Thank M Maz M
RamadaBrooks, General Manager at Ramada Brooks, responded to this review

Thank you for taking the time to share your comments regarding your recent stay at our hotel. I want to apologize for the noise issues that you did experience during your time with us, I would recommend that when booking to request a higher floor to ensure there is no noise from the above units. Again thank you taking the...

Banff National Park, Canada
Reviewed 8 June 2016 via mobile

Ok beds hard pillows noisy air conditioning. Nice pool and waterslide area Ok for a one night stop. The foyer and common areas have a Wierd smell. Situated near Tim Horton. Wendy's mc donalds. Convenient and pleasant front desk clerk.

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Helpful?
Thank 10000elle
RamadaBrooks, General Manager at Ramada Brooks, responded to this review

We appreciate you taking the time to share your review with the TripAdvisor community. The pool and waterslide is a very popular amenity with solo travelers or traveling families. I have taken note of you kind comments towards the front desk team. Thank you again for sharing your comments, and we hope to welcome you back again soon. Sincerely, Stacy...

Calgary, Alberta
Reviewed 6 June 2016

Everything is satisfied, expect a room arrangement. Our group booked 7 rooms but did not request a room arrangement. Then we got a 2nd, 3rd and 4th floor..... I am wondering why?

Review collected in partnership with Ramada
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Thank cht546
RamadaBrooks, General Manager at Ramada Brooks, responded to this review

Thank you for taking your valued time to complete a survey of your most recent stay with us. When staying with a group and if it is booked online it is hard for us to determine if they are together unless otherwise stated before the date of arrival. I would recommend that 24hrs prior to the arrival date is to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Ramada Brooks

Address: 1319 2 St W, Brooks, Alberta T1R 1P7, Canada
Region: Canada > Alberta > Brooks
Price Range: $138 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Brooks 2.5*
Number of rooms: 101
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Also Known As:
Ramada Brooks Hotel Brooks
Brooks Ramada
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Questions & Answers

Questions? Get answers from Ramada Brooks staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no good rooms....do yourself a favor find another hotel”
 of 5 bubbles LauraLaf, 4 Dec 2016 | Read review
“4 floors all quiet - we were right next to elevator still okay, AC can be loud however, small TVs”
 of 5 bubbles angrymother888, 14 Aug 2016 | Read review
“ask for one with a clean bathroom”
 of 5 bubbles frmgirl, 5 Jul 2016 | Read review
“If you're not here with some kind of team, go somewhere else. There is no quiet room in this entire hotel.”
 of 5 bubbles PrincessCaroline13, 20 Mar 2016 | Read review
“Suggest top (4th) floor.”
 of 5 bubbles 186317PhantomPhixer, 31 Jul 2015 | Read review
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