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BEST WESTERN Airdrie

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BEST WESTERN Airdrie
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207 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Calgary, Canada
Reviewed 18 October 2016

The hotel is a bit outdated but clean and the hotel staff were very friendly and helpful. The lounge staff were brutal. We received somewhat good service from the one girl on the Friday night but that was about it Myself, my partner & other guests were completely ignored the other 3 visits to the lounge and had to approach...

Review collected in partnership with Best Western
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Helpful?
Thank SammyGirl1968
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

SammiGirl, I am so sorry that you had a negative experience in the lounge. That is not how our staff are trained. I have relayed your message to the manager, who had a retraining session with all of her staff. I am pleased that you did receive better service from other departments. I hope that you will take the opportunity...

Edmonton, Canada
Reviewed 11 October 2016

Arrived at the hotel on Friday and stayed for 3 nights. Was served bacon for breakfast during the entire 3 day stay. Had a shower and by the time I was done, was standing in 3 inches of water because the tub would not drain. Tried to use the hot tub Friday evening and the water temp. was so hot...

Review collected in partnership with Best Western
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Helpful?
Thank 282janiceh
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

My sincere apologies for the horrible experience you had at our property. We do not take this lightly. I have spoken with my maintenance manager and the issue was fixed right away. I also want to take this time to invite you back as we are going through some major renovations next year and we would love to get your...

Edmonton, Canada
Reviewed 4 October 2016 via mobile

Great king suite. HUGE! Very clean! 2 TVs one in bedroom one in sitting area. HUGE bathroom. 2 sinks! I am so staying here again. Costs lot less than Calgary. Staff was friendly. Check in fast and easy. we were very tired from a 3 hour drive from Edmonton and just needed to get to our room and relax.

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Helpful?
Thank Kiki133
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

Hey Haki133, I am so thrilled that you enjoyed the king suite. Its definitely a favorite room in the hotel. We enjoy spoiling our guests and we look forward to seeing you again. Our Guest Ambassadors are a great part of my team and they understand that all you want to do is get to your room and relax, so...

Reviewed 2 October 2016 via mobile

I have now stayed at this hotel at least 3 times in the last year. The last two times Gary checked me in. His service is top notch and I appreciate the bottle water and snacks at check in. Hotel is not new but clean and nice. I was made welcome from all of the staff. Highly recommend this hotel.

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Helpful?
Thank Ben I
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

Hi Ben, Gary is an amazing Guest Ambassador and he exemplifies what guest services should be. We appreciate you taking the time to give as a shout out but most importantly to recognise his hard work. I am thankful that you enjoyed your stay with us and we thank you for being a Best Western Reward member. Please pay is...

Edmonton, Canada
Reviewed 2 October 2016 via mobile

I've been at this location few times already and the experience of our stay was amazing. Gentleman who works at the front desk by name Gary made our stay very memorable. What made me feel really good is he remembered our little pups name . I would definitely return with my family. Thank you Gary for always making us feel...

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1Thank moreen2
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

On behalf of Gary, we want to give you a huge virtual hug for the lovely kind words. Gary has been a new member of my team but he has exceeded every expectation that we had given him. He is a great Guest Ambassador and we are blessed to have him. We look forward to seeing you again and have...

Edmonton, Canada
Reviewed 29 September 2016

Gary at the Front Desk, the General Manager, Farah, and Cheyenne in the restaurant, were all friendly and helpful. We felt welcome and that our business was valued. Did I mention that supper was terrific? And even though the hot tub was not working that evening, the hotel Made It Right. We Appreciate the extra effort - above AND beyond!

Review collected in partnership with Best Western
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Helpful?
Thank Mary M
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

HI Ms Mary, Thank you so much for the lovely words and I am so glad that we could make this trip a better experience than the last one. My team is truly amazing and I am so blessed to have them with me. They truly love what they do and it shows. We are looking forward to seeing you...

Vancouver, Canada
Reviewed 22 September 2016

This place is a lot better than it appears. The exterior is dark and dated, however the hotel is great. Rooms are clean and well appointed and include breakfast. There is a restaurant on-site so they have real scrambled eggs, bacon and hash browns, not the pre-cooked pre-packaged hot "plastic" food that you find at most motels.

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Helpful?
Thank Emjay395
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

Emjay, your read my mind as my dad always taught me to never judge so I appreciate you giving us a chance by walking in the door. We are definitely a home away from home without all the bright bells and whistles but having said that, we are going to going through some great renovations that will give us a...

Reviewed 10 September 2016 via mobile

my dad and I popped in for an over night stay and had a great experience. Great rates, friendly service, along with a free breakfast, how could you go wrong! If we are ever in the area again I will definitely come back!

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Helpful?
Thank Carly45
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

Hey Miss Carly, It was such a pleasure meeting you and your dad. I am so happy that you were taken care of during your stay. Please visit us soon, and have an amazing fall season. Farah Dawood General Manager

Kamloops, British Columbia
Reviewed 8 September 2016

Another one night stop over on our way to a Saskatoon party! The front desk employee greeted us after about three steps into the hotel. The lobby was clean,warm and very comfy. He took the time to explain all amenities, breakfast, where best to park and even had time to ensure our dog was welcomed! The room was very clean,...

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Helpful?
Thank Paulette S
Farah D, Manager at BEST WESTERN Airdrie, responded to this review

Dearest Paulette, The fruit was a great treat for our staff and we thank you so much. It was such a pleasure having you and your fur baby stay with us. We acknowledge that your pets are your family so we take the time to welcome them as well. TJ is one of many staff in our hotel that love...

Spruce Grove
Reviewed 4 September 2016

Great location for quick stop over. Renovated rooms, quite, and good location to all amenities in Airdrie. Friendly staff. Construction was happening outside the front doors but it did not affect our stay. Overall a good place to stop and rest.

Review collected in partnership with Best Western
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Helpful?
Thank KentP950
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

Hi Kent We appreciate the great accolades and we thank you for putting up with the renovations we are going through. We are excited for you to visit us again in the near future to see the great changes we are about to make. Have a great fall season and should you require any assistance please feel free to contact...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Airdrie

Address: 121 Edmonton Trail SE, Airdrie, Alberta T4B 1C2, Canada
Region: Canada > Alberta > Airdrie
Price Range: $84 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Airdrie 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Airdrie Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Airdrie staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN Airdrie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with a Balcony”
 of 5 bubbles Sweetnyss, 7 Feb 2016 | Read review
“Rooms were in the interior tower. quiet.”
 of 5 bubbles 30rital, 13 Nov 2015 | Read review
“,Ask for room on the 3rd floor to ensure a quiet stay.”
 of 5 bubbles jow188, 10 May 2015 | Read review
“Stay away from this hole in the wall.”
 of 5 bubbles 454vicn, 18 Feb 2015 | Read review
“south facing room i had got pretty hot with the sun.”
 of 5 bubbles 284samc, 9 Dec 2014 | Read review
5 of 5