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    The Oaksmere

    Rectory Road | Brome, Eye IP23 8AJ, England
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    03/12/2017 04/12/2017
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    US$116
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    Traveller (132)
    Room & Suite (12)
    Dining (4)
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    Overview
    • Excellent52%
    • Very good25%
    • Average12%
    • Poor9%
    • Terrible2%
    Travellers talk about
    “spa bath” (33 reviews)
    “cocktail bar” (29 reviews)
    “sky tv” (19 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Reviews (490)
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    11 - 15 of 490 reviews

    Reviewed 4 weeks ago via mobile

    We have just returned from a nights stay at this hotel. We had a suite, room 7. Although this room is nice, for the price I paid for 1 night I expected more. The lights in the spa bath didn’t work the shower handle come...More

    1  Thank loulou097
    Response from Gus G, General Manager at The OaksmereResponded 4 weeks ago

    Dear Loulou097, I'm so sorry to hear that your stay with us was not all it should have been. What you have described certainly falls well beneath the standards we aim for, and you can rest assured we will be addressing each point in turn...More

    Reviewed 4 weeks ago via mobile

    As previous regular visitors to this establishment we tried to plan our wedding event here for next year but all to no avail. We met with the wedding planner in mid September who promised so much but actually delivered absolutely nothing. A completely flippant attitude...More

    Thank Wayne E
    Response from Gus G, General Manager at The OaksmereResponded 4 weeks ago

    Dear Wayne E, By now I expect you will have received my email on this matter. As I state there, I can only apologise for having let you down so plainly. I take full responsibility for this and offer no excuse. I will only add...More

    Reviewed 5 weeks ago via mobile

    Visited tonight with my best friend both of us used to work in a few years ago so it so lovely to see how the place has been so lovingly refurbished, it is a beautiful place & really needed someone to "love" it & it...More

    Thank Muslou
    Response from Gus G, General Manager at The OaksmereResponded 4 weeks ago

    Dear Muslou, What a great review - thank you so much for taking the time to post it. It's a shame we didn't meet when you came in as I'd love to have heard some of your reminiscences about your time working here. Anyway, I'm...More

    Reviewed 17 October 2017 via mobile

    This is an honest account of our experience. A beautiful setting, refurbished rooms and the promise of a great steak lured us to this hotel. We paid for one of the best rooms and it was nice but .... only seating for one, despite being...More

    Thank HelenEve56
    Response from Gus G, General Manager at The OaksmereResponded 4 weeks ago

    Dear HelenEve56, Thank you for taking the time to review us. I'm really sorry to hear that your general experience was not up to scratch, and I would invite you to contact me personally should you wish to discuss this further. In the meantime, you...More

    Reviewed 15 October 2017

    The Oaksmere promises so much inside and out from its first view, beautiful grounds and the extension and improvement to the original building has been done beautifully. We had room 11 which is a very large room, but we had many issues from the moment...More

    1  Thank Katemjuk
    Response from Gus G, General Manager at The OaksmereResponded 4 weeks ago

    Dear Katemjuk, Thank you for taking the time to review your recent experience with us. Of course I'm very sorry to hear it was not an altogether positive one, though I am glad we were able to compensate you in some way at the time....More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$117 - US$220 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 15
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Travelocity, Cancelon, TripOnline SA, Hotwire, Orbitz and Cheap Tickets so you can book your The Oaksmere reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • East Anglia >
    • Suffolk >
    • Eye
    • Also Known As
    • Cornwallis Hotel Brome
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    Traveller (132)
    Room & Suite (12)
    Dining (4)
    Hotel & Grounds (123)
    Bathroom (5)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all Eye Hotels
    The Park hotel
    236 reviews
    4.07 km away
     
    Best Western Brome Grange Hotel
    577 reviews
    .45 km away
     
    Nearby Restaurants
    The Oaksmere
    226 reviews
    .00 km away
    Queen's Head
    269 reviews
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    The Horseshoes at Billingford
    43 reviews
    3.51 km away
    Brome Grange Hotel
    56 reviews
    2.41 km away
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    Ask a question
    Questions & Answers
    jess90bleeze
    7 April 2015|
    AnswerShow all 5 answers
    Response from Barbara W | Reviewed this property |
    Eye is the nearest town and worth a visit.Queens Head pub serves food. French Style cafe for lunch next to the fish +chip shop. A good deli down Church St followed By a visit to the church Enjoy Barbara Walker
    1
    Vote
    jess90bleeze
    7 April 2015|
    AnswerShow all 2 answers
    Response from Keith M | Reviewed this property |
    Hi, Unfortunately I have not stayed at the Hotel but the location itself is set back from any roads and in this part of the world after 22:00 the traffic is minimal.
    1
    Vote
    Room Tips
    "All rooms are individually refurbished and have very modern facilities. This is perhaps the best we have..."
    Read review
    "Bring you own pillows!"
    Read review
    "Do not stay in the Annex and ask before you book"
    Read review
    "All rooms we had number 8 which had the spa bath."
    Read review
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