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Hotel Le Chantecler

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Traveller (97)
Room & Suite (22)
Dining (8)
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Overview
  • Excellent10%
  • Very good18%
  • Average33%
  • Poor23%
  • Terrible16%
2 Jan 2018
“Be prepared if you don't speak French”
3 Sep 2017
“Nice and cosy hotel but the service was not good so far”
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
2 Star Hotel
All hotel details
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Reviews (580)
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1 - 5 of 205 reviews
Reviewed 4 days ago via mobile

If you are looking for American tackiness and brass, this is not the place. But to get away and decompress, this hotel is perfect...well-appointed rooms, access to a beautiful vista over a lake, good food and reasonable rates all topped off by Quebec charm and...More

Thank Michael R
Response from Hotel G, Public Relations Manager at Hotel Le ChanteclerResponded yesterday

Dear Michael R, It is with great pleasure that we read your good words. We are glad to know that you enjoyed our rooms, location and services! It will be a pleasure to welcome you on your next stay. See you soon!

Reviewed 3 January 2018

came for the New Year, looks like nothing changed since 8 years ago. old carpet in the room, bad mattresses.. new years gala was good , food, music. Huge disappointment - if don't speak French you better off finding yourself a translator..More

Thank Marina511
Response from Hotel G, Responsable des relations publiques at Hotel Le ChanteclerResponded 10 January 2018

Thanks Marina for taking the time to review your recent stay with us. We are sorry to hear that you experienced troubles with the language, we will forward your observations to the hotel manager. Please accept our most sincere apologies and we hope to have...More

Reviewed 9 October 2017 via mobile

We had a thanksgiving lunch in this magnificent hotel in Sainte-Adele Quebec. The food served was delicious, variety of salads, cold shrimp, anti pasta, variety of cheeses, hot vegetables, bacon or sliced pork that was so tasty, lamb, beef, pasta, seafood. The only disappointment was...More

Thank Haig A
Response from Hotel G, Responsable des relations publiques at Hotel Le ChanteclerResponded 10 October 2017

Dear Guest, We thank you for taking the time to review your last stay with us. We are pleased to have met your expectations. Your feedback is extremely important as it helps us to continually improve our guests' experience. It will be a pleasure to...More

Reviewed 9 October 2017

I went to a wedding at this hotel recently, and the service was terrible. Let's be clear: The venue is very nice, the view on the lake is beautiful, and the rooms have good space (although rustic, some rooms need a serious amount of TLC)....More

1  Thank GenevaLuciano
Response from Hotel G, Responsable des relations publiques at Hotel Le ChanteclerResponded 10 October 2017

Dear Guest, We thank you for taking the time to provide us with your feedback. We are extremely sorry that you did not enjoyed your stay with us. We are committed to making our guests' stay as comfortable as possible and we are always very...More

Reviewed 8 October 2017 via mobile

Pro: - Beautiful view of the mountain/ nature, especially with the fall colours. - Successfully captured the rustic look they were going for. Cons: - Really bad beds. They use spring mattresses that have been really worn out. You'd expect that at a kids '...More

Thank Noelle N
Response from Hotel G, Responsable des relations publiques at Hotel Le ChanteclerResponded 10 October 2017

Dear Guest, Thank you for taking this opportunity to share your feedback further to your visit. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. The satisfaction of our customers is our priority, be assured...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Beachfront
Room Service
Free Internet
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Golf Course
Tennis Court
Details
Price range
US$76 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$76 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (97)
Room & Suite (22)
Dining (8)
Pool & Beach (7)
Family and Play Areas (1)
Questions & Answers
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Lisawalklate
30 July 2016|
Answer
Response from Joben180910 | Reviewed this property |
Je ne crois pas mais contacter l'hôtel.
1
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Room Tips
"Rustic rooms are fine - don't be afraid of the name!"
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"No where in the hotel are renovated rooms"
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"Be aware, rustic room is rustic but still very comfortable and clean"
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"Ask view on the lake"
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