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The Gananoque Inn and Spa

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458 Reviews from our TripAdvisor Community

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Showing 413: English reviews
LONDON
Reviewed 3 days ago NEW

Spent a night at the Inn. Was a 5.5 hour drive for me to spend the night with friends. Inadvertently left behind clothing. Called the Inn as soon as I realized to arrange to have the clothes sent to me. Stated that nothing was left behind in my room. Very disappointed that instead of turning in clothes left behind by...

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Helpful?
Thank BearsandIrishfan
island3c, Owner at The Gananoque Inn and Spa, responded to this review

I am so sorry for your loss but to suggest our staff took your clothes is erroneous. It seems you are missing just one sweater. We have black top in our lost and found department but you assured our staff that it did not fit the description of your missing item. I do hope it may surface with one of...

Hazleton, Pennsylvania
Reviewed 1 week ago

We recently visited this property while in Canada for a funeral. I was aware of the Inn from previous visits to their restaurant. However we never had occasion to spend an overnight stay. I must say the rooms were very clean with no issues. Maid service was super and front desk and wait staff was pleasant and professional. We will...

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Helpful?
Thank Tom B
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Thank you for your review. We appreciate your high rating!

Victoria, British Columbia, Canada
Reviewed 1 week ago via mobile

We stayed here one night while passing through... and we're very pleasantly surprised. Every single staff person we connected with went out of their way to be helpful and kind. The room was pretty, well equipped and scrupulously clean. Breakfast was included ... we had a very nice eggs benny with coffee and juice. Couple that with free parking and...

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Helpful?
Thank Nelly845
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Thank you for your review. Perhaps we will have the opportunity to host you again in warmer weather!

Ottawa
Reviewed 1 week ago

We came here to celebrate our birthdays - great deal on off-season. We splurge for room 602 - it included $100 towards dinner and breakfast. Really enjoyed dinner at the Watermark - our waitress Natalie was great. Then we enjoyed an irish band at the bar. Food was great - service was exceptional - would definably go back!

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Helpful?
Thank magentaOttawa
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Thank you for your review. We are so glad you enjoyed your birthday celebration with us!

Kingston, Ontario, Canada
Reviewed 3 weeks ago

Went with a girlfriend on a getaway overnight. Had a massage/facial package...facial was amazing. Room was clean, bed was really comfortable. Package included $50 each towards supper and included breakfast. Spa was extra...but was worth it. I found all staff to be friendly and welcoming. Cookies and apples for guests in the lobby. Two restaurants to choose from. Beautiful view...

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Helpful?
Thank Debra M
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Thank you for your review. We are pleased that you had the opportunity to sample our spa and restaurants and appreciate your positive comments!

Renfrew, Canada
Reviewed 3 weeks ago

Our stay at the Inn was only one night but it was a positive experience. The room was well-appointed and very clean. Good quality bed linens and towels. Breakfast was included . . . your choice off the menu. It was typical hotel fare, nothing like what you are served at a B & B. The accommodation was comfortable however,...

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Helpful?
Thank Donna F
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Thank you for your review.

UK
Reviewed 4 weeks ago

This is a lovely, family run hotel in a stunning location on the waters edge. We also ate here two nights and the food and service was excellent. We had a beautiful, large room with huge bed, it was very comfortable and clean. Only -ve was the wifi was almost unusable in our room, so when we wanted to do...

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Helpful?
Thank JohnBeds
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Thank you for your lovely review! We are delighted to hear that we were one of the highlights of your visit to Canada.

Calgary, Canada
Reviewed 4 weeks ago

great staff, clean rooms, good restaurant. Near the river so convenient for walking. Older hotel which has been revamped a while ago but still clean and well maintained. No elevators to upper floors so access would be difficult for some. Good breakfast.

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Helpful?
Thank George B
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Thank you for your review. We appreciate your kind comments. Other travelers, especially those with mobility issues, might like to know that we have a large number of rooms with easy access at ground level.

Windsor, Canada
Reviewed 4 weeks ago

Get a room down by the water. The historic bridge, the benches, the wooden chairs, the flowers. Lovely setting. Room was ok, parking close to room. Pub food ok. Breakfast nothing special. The history of the area is interesting.

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Helpful?
Thank peacethroughtravel2
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Thank you for your review. We are so glad that you enjoyed our setting and grounds. Guests might like to know that if they prefer an alternate to our popular pub, Muskie Jakès Tap and Grill, fine dining is available in Watermark Restaurant on Saturdays evenings this winter. During high season Watermark Restaurant is open nightly.

Canada,Ottawa
Reviewed 18 October 2016

We had a gardenview room (room 506) which was okay. If you are not going to be staying in your room other than to sleep and use the jacuzzi this room is good. If you stay in the rooms above it you have a view of the water. The room could use some updating but was clean. I would not...

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Helpful?
Thank kawasaki_girl
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Thank you for your review! Your comments aer appreciated. We have a large variety of accommodation types including four room suites and we have pricing to suit every budget. You are correct in saying we are historic! The inn has existed since 1896.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Banquet Room
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Situated on the banks of the St. Lawrence River, the Gananoque Inn & Spa occupies the original the Gananoque Carriage Works factory. Converted to a hotel in 1896, the historic and charming Inn provides two river front restaurants, private docking, waterfront accommodation, and fireplace and Jacuzzi suites. The Inn is the perfect location from which to explore the 1000 Islands, the nearby UNESCO designated Rideau Canal and Kingston Fortifications. Golf, fishing, island tours, kayaking, cycling, summer theatre and shopping are just a few of the nearby activities. ... more   less 

Additional Information about The Gananoque Inn and Spa

Address: 550 Stone St S | Ontario, Gananoque, Ontario K7G 2A8, Canada
Region: Canada > Ontario > Gananoque
Price Range: $116 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Gananoque Inn and Spa 3*
Number of rooms: 57
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Also Known As:
The Gananoque Hotel Gananoque
Gananoque Bed Breakfast
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Questions & Answers

Here's what travellers have asked, with answers from The Gananoque Inn and Spa staff and other travellers.
5 questions
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Barcelona, Spain
Brampton, Canada
6 months ago
Brighton, Canada
7 months ago
Houston, Texas
over a year ago

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Questions? Get answers from The Gananoque Inn and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverfront room we had was great”
 of 5 bubbles D530YUtomb, 28 Nov 2016 | Read review
“We were on the third floor...I was huffing getting up the 2 flights...so if you're out of shape...ask for 2nd floor.”
 of 5 bubbles DebraM612, 12 Nov 2016 | Read review
“near the water”
 of 5 bubbles peacethroughtravel2, 6 Nov 2016 | Read review
“Book a water view room (nice views) or rooms on the top floor of Annex In room 506 and could hear the people walking in the room above us”
 of 5 bubbles kawasaki_girl, 17 Oct 2016 | Read review
“Access to the other 500 series rooms was right in front of our room, so try and get a room in the main building.”
 of 5 bubbles DougFromOttawa, 12 Oct 2016 | Read review
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