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Country Squire Resort & Spa

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Country Squire Resort & Spa
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585 Reviews from our TripAdvisor Community

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Showing 529: English reviews
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Ottawa, Canada
Reviewed 2 weeks ago via mobile

After enjoying a wonderful stay last summer we booked again. We do business in Gananoque and were looking forward to a good rest afterwards. We tried to watch TV only to find no remote in the room. Not a big problem...then I thought that I'd unwind in the hot tub and pool. The staff who brought the remote neglected to...

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Helpful?
Thank Joch2015
GroupsalesGananoque, Manager at Country Squire Resort & Spa, responded to this review

Hello and thank you for your review. We are sorry that you had an unfortunate stay with us. The maintenance to the hot tub was unplanned but absolutely necessary but we apologize if it inconvenienced you in any way. As for the pool area the change room is co-ed and we have male and female change rooms on the floor...

Toronto, Canada
Reviewed 2 weeks ago

Electric heat registers are full of dust. A fire waiting to happen. They boast "Clean Rooms" on the sign but the bathroom floor has dust balls behind the door and hall ways were not vacuumed. In my opinion this hotel is a fire waiting to happen. Mattresses are good. Bathroom vanity had new granite counter and faucet. Rooms had a...

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Helpful?
Thank Don_Lino2013
GroupsalesGananoque, Manager at Country Squire Resort & Spa, responded to this review

Hello and thank you for your review. We are sorry to learn that your room was not properly cleaned. We would have happily provided you with another room had you asked for it. We also wanted to mention that while we do not vacuum the hallways every day it is done regularly. We apologize for any inconvenience this has caused...

Salzburg, Austria
Reviewed 27 January 2017

Whole facility is really old and should be replaced. Room was spacious and had thankfully NO bad smell (like mildew) as we´d suspected. Floor is laminate and everything was working, table was unsteady. We didn´t like the bathroom at all. Tiles under the toilet were broken, container for tissues was missing - just down-and-out! Breakfast room was really unsightly. Little...

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Helpful?
3Thank pepperdusty
GroupsalesGananoque, Manager at Country Squire Resort & Spa, responded to this review

Hello and thank you for your review. We are sorry to learn that you were unsatisfied with the room. We appreciate the feedback nonetheless and will keep it in mind when discussing future renovations.

Brockville
Reviewed 18 January 2017

I think I last reported on this site back in 2015 when it was a special weekend to celebrate my wife's birthday. Since that experience was so great we have done the same mid winter break in 2016 and just recently January 2017. First and foremost the staff are very friendly. We made our reservations with Carol, a friendly and...

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Helpful?
Thank David S
GroupsalesGananoque, Manager at Country Squire Resort & Spa, responded to this review

Hello David and thank you for your review. We are happy that you enjoyed your stay with us and that you had great interactions with our staff as well as the restaurant's staff. We look forward to seeing you again!

Napanee, Canada
Reviewed 11 January 2017

Great price, great staff, clean, nice bar, close to everything.The room was blah but fine, breakfast the same. Lots to do there; looks like it would be great in the summer! The TV and coffee maker were easy to use :-)

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Helpful?
Thank wolfsjen
GroupsalesGananoque, Manager at Country Squire Resort & Spa, responded to this review

Hello and thank you for your review. We are glad that you enjoyed your stay with us and we hope to see you again soon!

Ottawa, Canada
Reviewed 10 January 2017

If a very firm mattress is what you like this is the place for you! The location is ok, the hotel is clean the decor is old. The price is right! We had a large group come and this hotel served us all very well. The staff are friendly and organized. I wouldn't say I would give this a 4*...

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Helpful?
Thank Jamie D
GroupsalesGananoque, Manager at Country Squire Resort & Spa, responded to this review

Hello Jamie and thank you for your review. We are happy that you enjoyed your stay with us and that you feel we offer a good value. We hope you decide to visit us again soon!

Montreal, Canada
Reviewed 1 January 2017 via mobile

I booked jacuzzi suite on new year eve and our room was very nice and clean and very warm welcome with bottle of wine. Hotel is old but very nice and clean well kept. Indoor is very cool. Breakfast was very good and overall our stay was very cool.

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Helpful?
Thank harrydhindsa
GroupsalesGananoque, Manager at Country Squire Resort & Spa, responded to this review

Hello and thank you for your review. We are very happy that you enjoyed your stay with us on New Year's Eve and we hope to see you again soon!

Trenton, Canada
Reviewed 29 December 2016 via mobile

The price was definitely right and the room was clean. The one thing that was annoying was trying to find your way around due to various passage ways that branched out in various directions. Directions signs were confusing. The continental breakfast was adequate.

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Helpful?
Thank Nancydee51
GroupsalesGananoque, Manager at Country Squire Resort & Spa, responded to this review

Hello and thank you for your review. We are happy that you enjoyed your stay with us and we appreciate the feedback on our signs and directions for the hotel. We hope you decide to visit us again.

Mississauga, Canada
Reviewed 27 December 2016

this hotel is very nice hotel price is very good and rooms are very clean and big. we booked big group in this hotel 4 families with kids and our kids love this place. this place is loaded with amenities like pool, hot tub, indoor basket ball court and squash courts, and breakfast was very nice and got everything like...

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Helpful?
Thank jasnoor921
GroupsalesGananoque, Manager at Country Squire Resort & Spa, responded to this review

Hello and thank you for your review. We are very happy that you enjoyed your stay with us and hope you decide to visit us again soon!

Toronto, Canada
Reviewed 27 December 2016

we stayed at hotel on weekend and it was very good experience room was very clean and warm with brand new washroom in it and this hotel has big size indoor pool, hot tub, steam room and squash courts. breakfast in morning is not bad with price we paid and staff is very friendly. if someone looking for room in...

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Helpful?
Thank paulgill456
GroupsalesGananoque, Manager at Country Squire Resort & Spa, responded to this review

Hello and thank you for your review. We are very happy that you enjoyed your stay with us and we hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Stay at this Gananoque hotel and enjoy a host of convenient amenities while traveling in Ontario, Canada. Country Squire Resort & Spa is conveniently located to Highway 401, Highway 2, and Thousand Islands Parkway with easy access to key area attractions and business locations. Visitors will be just a short drive from OLG 1000 Islands Casino, Thousand Islands Playhouse, Boldt Castle and scenic boat tours of the area. ... more   less 

Additional Information about Country Squire Resort & Spa

Address: 715 King St E, Gananoque, Ontario K7G 1H4, Canada (Formerly Best Western Country Squire Resort)
Region: Canada > Ontario > Gananoque
Price Range: $88 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Squire Resort & Spa 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Best Western Country Squire Hotel Gananoque
Best Western Gananoque
Gananoque Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Country Squire Resort & Spa staff and other travellers.
4 questions
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See all questions (4)

Questions? Get answers from Country Squire Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very close to the Shorelines Casino, and they give each person a $10 casino coupon.”
 of 5 bubbles davidsC7943FR, 17 Jan 2017 | Read review
“Ask for an extra blanket. It was a little thin.”
 of 5 bubbles wolfsjen, 10 Jan 2017 | Read review
“We loved our room that opened to the outdoor pool with porch and chairs”
  • love the garden paths to pool and breakfast room to the right
  • extra pillows, cushy mattress, mini fridge, desk plus tables
  • sliders open to porch and garden-like view
 of 5 bubbles stoway2, 4 Oct 2016 | Read review
“Don't have the one opposite the swamp!”
 of 5 bubbles Margaret2466, 15 Sep 2016 | Read review
“choose cottage or a room that has a door to the outside near the outdoor pool or 2nd floor balcony is nice”
 of 5 bubbles 876aprilt, 14 Sep 2016 | Read review
5 of 5