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Colonial Resort & Spa

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Colonial Resort & Spa
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204 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Toronto, Canada
1 review
Reviewed 23 October 2016

Lovely property not in the downtown location.Beds very comfortable. The Colonial could provide more pillows and extra towels. Quiet location. Rooms were very clean. Sitting chairs not very comfortable.

Helpful?
Thank misssparkle63
1 review
Reviewed 22 October 2016

The service that we had in every way was excellent-rooms clean,food excellent and plenty of it,staff went out of their way to make our stay happy,day trips awesome, playhouse show and of course this year some of us went to Boldt Castle on our own but was made possible that some of us could do that and the rest still... More 

Helpful?
Thank Joanne L
canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016

The location is very convenient. The staff is very helpful. We stayed a night on Oct 15. The room and bathroom was clean. The beddings were also clean. Really cannot complain at the reasonable price. Good value for the money.

Helpful?
Thank nyeung
ColonialResort, Manager at Colonial Resort & Spa, responded to this review

Thank you for taking the time to post a review. We are happy that you enjoyed your stay with us! We hope to see you again next year if you are in the area! More 

Walkerton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016

We just returned from another fun vacation @ The Colonial Resort & Spa, Gananoque On. If you ever need time away, pleasant & relaxing, this is it. A mini holiday where you unpack your bag once & are cared for by staff who really do care. Meals are homemade and varied, no prep or clean-up, so suitable to me..Rooms are... More 

Helpful?
Thank Joan F
ColonialResort, Owner at Colonial Resort & Spa, responded to this review

Thank you very much Joan for the wonderful review and kind words. It was our pleasure to host your group yet again at the Colonial! You have such wonderful people who join you each year. And of course, you are a pleasure to work with as well! We look forward to seeing you next year! Take care! Jean & Michelle More 

Ottawa, Canada
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 October 2016

We didn't stay here, we went for a couples massage when the Spa at the Ganonoque Inn and Spa was full. The Grounds are huge. Lots of room for the kids to play. Buildings look nice. The Spa initially looked kind of sketchy: You have to walk through the bar to get to it and the "serenity garden" is completely... More 

Helpful?
Thank DougFromOttawa
ColonialResort, Manager at Colonial Resort & Spa, responded to this review

Thank you very much for your review. I am pleased that you enjoyed your relaxing massage and the ambiance of the spa area. Maybe next time you are in the area, you will consider us for your overnight stay. Thanks again! More 

Montreal, Canada
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 September 2016

Our criteria was economical price and had to have a pool, it was cheaper than most other places in town but it was out in the middle of nowhere , nice but small pool,fascinating garden room by the pool, the bar was empty and looked like its always that way. Our room (55) was tiny and resembled a converted broom... More 

Helpful?
Thank Jim R
ColonialResort, Manager at Colonial Resort & Spa, responded to this review

I am sorry to hear that you did not enjoy your stay. The resort is located on the west end of town and many hotels are located on the east end of town. We are actually closer to the downtown than most hotels and we are closer to the waterfront as well. Room 55 is our smallest room. You may... More 

Lyon, France
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 September 2016

We enjoyed our stay for a night in september. Excellent choice for visiting the 1000 islands. Very well-located, clean and comfortable rooms, charming and quiet environment , swimming-pool, parking free, no restaurant but several possibilities not far away from the hotel, a gifts shop in the place. Just take care that breakfast finish at nine. Good qualité/price !

Helpful?
Thank nadine C
ColonialResort, Manager at Colonial Resort & Spa, responded to this review

Thank you very much for your review! We hope to see you again in the 1000 Islands! More 

1 review
Reviewed 25 September 2016

My boyfriend and I stayed at this resort during labor day weekend. It was fine, but there were a few things that needed improvement. In general, the staff was nice. We were greeted with a warm welcome and informed of where to go for our room. Once inside, we noticed a couple of flies and the air conditioner was above... More 

Helpful?
Thank Josee D
ColonialResort, Manager at Colonial Resort & Spa, responded to this review

Thank you for taking the time to post a review. I am glad that you enjoyed your brief stay with us. We hope that you return to visit us next year! More 

Montreal
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 19 September 2016

I went here on my way to do the thousand islands cruise and stayed for one night. It was just enough as this hotel needs a little TLC, rooms are oldish. The site is beautiful however, they also have a bar inside the main building and an indoor pool as well as outdoor pool. Easy access makes it an ideal... More 

Helpful?
Thank PanchitoMontreal
ColonialResort, Manager at Colonial Resort & Spa, responded to this review

Thank you for your review and for staying with us. We hope you enjoyed your cruise and visit to the 1000 Islands! The property is older but we continue to make improvements each year! We hope to see you again! More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 September 2016

Dusty room soiled frayed carpet. Bus driver yelling at 7:00 am was my wake up call, wouldn't have been so bad if I was part of the tour. King size bed that you could only see the tv or fireplace from one side of.

Helpful?
2 Thank Florence P
ColonialResort, Manager at Colonial Resort & Spa, responded to this review

We are sorry to hear that you did not enjoy your stay. Did you report the room issues to our front desk? I apologize for the driver's disturbance early in the morning. It is unfortunate when some guests don't respect other guests while on holiday. We are considering moving the beds in our king rooms as there has been an... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Colonial Resort
Colonial Resort
Cuisines: Canadian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Colonial Resort & Spa is a full service property situation on 10 relaxing acres. We are seasonal (May 1 to October 25). We have 54 guests rooms including some rooms with fireplace and jacuzzi tub. We have a gift shop, bar, spa, indoor heated pool, steam room, sauna, hot tub as well as an outdoor pool, shuffleboard, horseshoes, bocce ball, and walking path. We are close to the 1000 Islands Cruise, helicopter rides, theatre, casino, Fort Henry and more! ... more   less 

Additional Information about Colonial Resort & Spa

Address: 780 King St W, Gananoque, Ontario K7G 2H5, Canada
Region: Canada > Ontario > Gananoque
Price Range: $103 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Colonial Resort & Spa 3*
Number of rooms: 54
Reservation Options:
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Also Known As:
Colonial Hotel Gananoque
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Questions & Answers

Questions? Get answers from Colonial Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a resort and I like the room we had this year as it was closer to the dining area, swimming etc.”
 of 5 bubbles joannelS2598RY, 22 Oct 2016 | Read review
“Avoid the queen rooms”
 of 5 bubbles JimR754, 29 Sep 2016 | Read review
“beautiful scenery”
 of 5 bubbles joseed251, 24 Sep 2016 | Read review
“ask for a room in second section rooms 40 to 50 as it is quieter there”
 of 5 bubbles PanchitoMontreal, 19 Sep 2016 | Read review
“All rooms were in a semi circle and the area was quiet. Corner rooms were nice and we all had nice chairs to sit outside.”
 of 5 bubbles margaretcunning, 12 Sep 2016 | Read review
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