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Hotel Universel

Expedia.comUS$69*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$91*
US$69*
US$91*
US$69*
US$91*
US$69*
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Hotel Universel
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334 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Universel
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Showing 185: English reviews
Palm Coast
Reviewed 5 September 2015

Wow, this is a luxury hotel. After sleeping in some small hotels on a long trip through Quebec and the USA, we stopped here in Rivière-du-Loup for the night. They have a great indoor pool, a spa and the room was very large. No complaints. The cost for a night was about 125$ Canadian. We would have liked to stay...

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Helpful?
Thank Ken G
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for this great review about our hotel. We are glad to see that you enjoy your stay with us. We hope that you will come back again to see us.

Whitby, Canada
Reviewed 1 September 2015

We (my wife and our 3 young kids) drive from Ontario to Nova Scotia once a year, and Riviere du Loup is about the mid way point so we tend to stay the night. We chose Hotel Universel this year because there was a sale and we got a great rate. The hotel seems to be going through some renovations....

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Helpful?
1Thank j28chan
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for your review about your past stay in our hotel. We like to know what our guest liked or disliked about their stay. Like that we can improve our service. We are pretty sure that your comment will help our next guest to choose our hotel. Once again, thank you!

Reviewed 30 August 2015 via mobile

We stopped at Riviere du Loup on our drive from Ontario to PEI. The hotel was very nice. The rooms were clean and spacious. The pool area was very nice with rooms that had balconies overlooking the pool. The only downfall.....we arrived late and didn't get to enjoy the pool.

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Helpful?
1Thank Debbie B
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank for your review about our hotel. We are glad to see that you enjoyed your stay with us. We hope to see you again!

Herndon, Virginia
Reviewed 25 August 2015

I liked this property so much I extended my stay a night. I had driven to Riviere du Loup to better my French and found the town and this hotel to be so welcoming I stayed an extra night. Both restaurants serve excellent food - Italian, Continental and North American. The front desk staff helped me with my French and...

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Helpful?
Thank MarcoPolodiNuovaYork
joanna_lortie, Owner at Hotel Universel, responded to this review

Wow! We are so happy to see that you enjoyed your stay with us. We are sure that your comments will help our next guest to have a better idea of our hotel. Once again, thank you!

Temiscaming, Canada
Reviewed 23 August 2015 via mobile

Beautiful suite! Sliding glass doors between king size bed and pull out bed for kids. Pool only opens at 9 am due to poolside rooms. Kids were disappointed they could not go swimming in the morning but enjoyed the pool in the evening. Would definitely stay again.

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Helpful?
Thank OOJYR
joanna_lortie, Owner at Hotel Universel, responded to this review

We are glad to see that you enjoyed your suite. We are understand the desapointmed of the kids about the pool. We hope to see you again!

Richmond
Reviewed 17 August 2015

Stayed here on the way back to Ontario and found it a very good place to stay. The staff we spoke to did not seem to have a good knowledge of the eating places in town and so we had to tour around looking for a good breakfast place. The beds were very comfortable. Room had coffee-maker, free Wi-Fi and...

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Helpful?
Thank George M
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for your review about our hotel. We are pretty sure that it will help our next customer to choose our hotel. Once again, thank you!

Toronto, Canada
Reviewed 16 August 2015 via mobile

We stayed one night as a family of four during a road trip. The best I can say is that the place was adequate. It is 40 years old and definitely has a 1980s vibe. It is a big industrial hotel with small hallways and old finishes in the rooms. The pool area is small, crowded, noisy and you don't...

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Helpful?
2Thank TentandaVia
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for your review about our hotel. We are pretty sad to read your comment about our hotel. We are better that what you saw. We tried to give the best of us every day. But we didn't get it with you. Once again, sorry!

Reviewed 13 August 2015 via mobile

Great hotel for the money about $100 per night , good value , modern new bathroom, large flat screen ,Keurig coffee in room ,free wifi indoor pool ,good restaurants ,after a long day u just want to park eat and rest in the same hotel and not overpay ,one of the best hotels in small town canada , if u...

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Helpful?
Thank Lazer C
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for this review about our hotel. It's always a pleasur to see that our guests enjoyed the service of our hotel. We are pretty sure that your comments will help our next guest to choose our hotel. Once again, thank you!

Savannah, Georgia
Reviewed 13 August 2015 via mobile

We were traveling towards the gaspe area of Quebec and stopped for a night at Universel. It appears that the hotel is in the middle of an update. The lobby looks older and seems to have a mideival theme. The room was ok, a little tight and dark though. The spa attached to the hotel was great although no personnel...

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Helpful?
Thank Sabine O
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for this review about our hotel. We have done a lot of renovation to put our hotel in the new age. Like you said, we will still have to do the lobby but it will be done soon. We will give your best comment about Denise at the Spa. Thank you!

Montreal, Canada
Reviewed 12 August 2015

En route to the Maritimes, we chose this hotel, made reservations ahead of time and enjoyed our overnight stay. It was very clean and the rooms well appointed. The beds were comfy with nice crisp linen & the air conditioner was not near the headboard. We went out for supper-just up the street (driving distance), though there were nice looking...

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Helpful?
1Thank PatW227
joanna_lortie, Owner at Hotel Universel, responded to this review

We would like to thank you for this review about our hotel. We are pretty sure that it will help our next guest to choose our hotel. We hope to see you again!

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to Hotel Universel Riviere-du-Loup Hotel Universel in Riviere-du-Loup is pleased to welcome you to its brand-new, 220-room hotel in Riviere-du-Loup including 51 newly-built units. Hotel Universel offers a complete range of services specially designed to accommodate all the needs of its clientele, both business and tourist. Hotel Universel is your choice hotel in Riviere-du-Loup. We pride ourselves in being able to meet the expectations of all types of travelers with our variety of services and amenities, which is unique for a hotel in Riviere-du-Loup. Our extensive facilities include a state-of-the-art convention centre equipped with the latest in high-tech equipment; our excellent team of experienced lodging and food service professionals will ensure that your activities are an unqualified success. Our team at our hotel in Riviere-du-Loup is at your disposal to accompany you and advise you in organizing your wedding or your business meeting. ... more   less 

Additional Information about Hotel Universel

Address: Boulevard de l'Hotel-De-Ville | 311, Riviere du Loup, Quebec G5R 5S4, Canada
Region: Canada > Quebec > Riviere du Loup
Price Range: $113 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Universel 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Universel Hotel Riviere Du Loup
Hotel Style:
#3 Business Hotel in Riviere du Loup
#6 Romantic Hotel in Riviere du Loup
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Universel staff and other travellers.
1 question
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Questions? Get answers from Hotel Universel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the old section”
Curious_Canucks, 12 Jan 2017 | Read review
“It has a quiet area. I was satisfied with the main level suite.”
  • The suite.
891parvins, 22 Dec 2016 | Read review
“Tell them if you have any special needs when you make your reservation. I am sure they will do their best to accommodate you.”
Judai, 23 Sep 2016 | Read review
“If you want a good nights sleep ask for a quiet room.”
sandrasR4681IW, 8 Sep 2016 | Read review
“Pay extra for a suite or stay in the newer section”
CrossCountryDriverx3, 1 Sep 2016 | Read review
5 of 5
Expedia.com
US$69* /night
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Booking.comUS$69
HotelQuicklyUS$91
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*Disclaimer
Prices are for 1 room, 2 adults
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