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4852 Radium Blvd, Radium Hot Springs, British Columbia V0A 1M0 Canada
Lowest prices for your stay
US$87
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Free cancellation until 15/10/22
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Traveller (92)
Room & Suite (16)
Dining (7)

About

#5 of 23 hotels in Radium Hot Springs
Location
Cleanliness
Service
Value
Start your adventure in Radium at the Crystal Springs Motel. Located in the center of town on a quiet side street, we have outdoor living space with a patio and a play area nearby for your family to enjoy. We have a range of rooms and kitchenettes to met your needs. All units have 40"+ flat screen TVs, refrigerators, microwaves, Kuerig coffee makers, air conditioning, and wireless internet. King Size beds in some rooms. Uncompromising cleanliness and hospitality is our specialty. We are pet (not all rooms) and motorcycle friendly. Find us 1 block from main street on Radium Blvd.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Wifi
Pets Allowed ( Dog / Pet Friendly )
BBQ facilities
Non-smoking hotel
Outdoor furniture
Picnic area
Room features
Air conditioning
Seating area
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English
464Reviews4Q+A79Room tips
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Morgan wrote a review Sep 2022
2 contributions
A mix up occurred with our booking during a difficult family situation where our reservation was booked a day earlier by a disorientated family member. We accepted the mistake and wanted to continue on with our booking for the following and correct day, but requested if it was possible to get a discount on the first night that we weren’t actually in that community yet and would not be staying until the following evening. The manger was quite rude about the situation and was not willing to work with us at all. It was understandable if he was unable to fill the room we would still be charged…but it did not make sense for him to continue to charge for the pet fees or give any Lee way on the situation. It just felt very uncaring and money hungry and we will never give our business there again.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gail E wrote a review Aug 2022
Calgary, Canada62 contributions8 helpful votes
Disappointing stay. We have stayed here many times in the past but sadly this motel is no longer the friendly, clean, place to stay in Radium. The courtyard has always been our favorite place to hang out and we were thankful that it was still there. It's not as clean or as well manicured, but outside sitting is always appreciated. The room upstairs was average and the shower looked to be new so that was nice. The carpet outside on the second level was a tripping hazard and needs to be fixed or replaced before someone gets hurt. The check in clerk was efficient and nice and forwarded my query about why there is a difference in direct booking rates to the manager. Unfortunately, dealing with the assistant manager upon check out was frustrating. I asked the simple question of 'why they charge more if you direct book over the phone versus on-line.' The Assistant managers response surprised me when she stated that 'if you book on-line you do all the work but if you book over the phone, we have to do all the work and take your information'. A few hours later I get an email from the manager blaming me for accepting the rate (yup I did) stating that " We are all too busy to answer all the phone calls that we get everyday. Please don't get it wrong. It is not we don't want to talk to the customers, it is just we are so busy." He continues with "My assistant manager was bewildered early this morning, so she gave you the worst example .It sounded like you misunderstood what she said." I may have misunderstood what they said but I will no longer return or recommend this hotel to travelers.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kara F wrote a review Aug 2022
6 contributions1 helpful vote
We stopped at this location on our recent road trip. Is was suggested to us by my parents. The location is off the main road but in walking distance of everything making it the perfect spot to stay. The room was smaller than expected, but was clean and well kept. I was impressed with how the motel created gathering/eating spots including the use of BBQ's that I saw several guests take advantage of.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ontario76 wrote a review Jul 2022
Sherwood Park, Canada1064 contributions219 helpful votes
Since our last stay, the property continues to suffer from age. Carpets outside seriously need restretching. Service is less than last time - no breakfast any more, room servicing needed to be requested on a 2 day stay and then it was only towels. As an upside, they did have a new spray tower thing in the shower, so they are doing some things. But it is getting dated overall. Beds were decent, and noise level was low, so a good sleep.
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Date of stay: June 2022
Value
Location
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Room Tip: We were on the top floor with exterior walkways. It was quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tracey K wrote a review May 2022
Calgary, Alberta144 contributions38 helpful votes
+1
Clean, spacious room in a well maintained motel with bbq’s available for guests to use. No pool. Neighbourhood is safe to walk in, golfing nearby, restaurants and grocery store a few blocks away. Playground, tennis courts one block away. I’d stay here again.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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alaskan_skies wrote a review May 2022
Calgary134 contributions22 helpful votes
In the context of being a 2 star hotel, this was clean but very cramped and costly. We paid $163 (after taxes) for a very small suite for 5 people with two queens and a small twin pull out sofa. There was barely room to move around and we had to move the coffee table on top of the dresser to pull out the sofa. There was no storage space for suitcases and hotel boasted "fast internet" at up to 75mbps. I believe this suite was easily under 300 square feet. The beds and pillows were comfortable, the property was charming, and the BBQ was a nice touch. The area was safe and nice. The walls were thin so all outdoor noise filtered in. I could hear neighbours talking as if I were in the room with them. I frequently stay at 2 star hotels and I appreciated the outdoor decor but for the price it was mediocre at best. Had this been $110 total it would be worth the stay. I try to support family run businesses amd to their defense I booked two nights before my stay so that might account for the higher cost. Hotel staff were friendly and cleanliness made this hotel stand out.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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737kathrynk wrote a review Apr 2022
Katrine, Canada12 contributions
The place is old and needs updated. The bathroom was ok. Wallpaper coming off the wall. You had to check in through a window. Doesn’t support the great view that the other hotels did. I think I would look at something else in the future.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CDNMarmalade wrote a review Oct 2021
Edmonton, Canada93 contributions24 helpful votes
We had never stayed here before but were impressed by the reviews. It is close to town shops and restaurants and was also close to our friend's condo. The room was clean, the bed was comfortable and the cooking area (I hesitate to call it a kitchen it was so small) was well appointed and everything worked fine. Because of COVID it did not offer its usual free hot breakfast, but this may have changed by now. There were no inside areas so masking rules did not apply. The front desk was a window and staff were masked at all times. We would not hesitate to stay here again.
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Date of stay: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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dutch1948 wrote a review Sep 2021
Regina, Canada155 contributions42 helpful votes
The personnel is very friendly and helpful. The room was clean and comfortable and, although basic, is all a person would need, especially for the price charged. We would stay here again. The small stove, fridge, microwave, sink and coffeemaker as well as the outside patio furniture is a bonus.
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Date of stay: September 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Roadtripz wrote a review Mar 2021
5 contributions3 helpful votes
+1
This was, by far, the most horrid place I have ever had to stay in my whole life! Booked for two nights in a pet friendly room with a bed and a pullout. Payed 235$ Upon arrival we went to a window to check in and was asked if we would ‘need’ the pull out when I had called in to book specifically for two beds to sleep! Was handed poorly folded sheets and one thin blanket and told to make up my own bed! Upon entering the room the floor was filthy with dirt and pine needles everywhere! The ancient ‘pullout’ was a decrepit dirty couch that had long pet hair all over it-not even an attempt at vacuuming it! The sheet I was handed was to fit a twin bed and the pull out was a double with broken spring mattress. No pillows. Went back and they were not even that apologetic and acted like it was not in their interest to clean the room. Insisted and said I would return in an hour. This is what they are doing in Covid times!!!!!! Came back and they had tried to clean-had all sorts of excuses and that it wasn’t ‘too bad of pet hair’. We were not able to find any other rooms online to book in town so tried to make the best of it. I once again was HORRIFIED TO FIND FOOD IN THE FRIDGE FROM a month past!!! Went back to the front and was pretty mad and disgusted. They told me to throw the food in the out side bin and asked me with a snotty attitude ‘what do you want us to do with it?’ There was two pods of coffee for two nights so we had to make do with only one of us having a coffee in the morn while the other went without. The bathroom sink was slow to drain so our toothpaist was slowly swirling around and when it did drain it poured all out on the floor under the sink. I had to put the towel bucket under the sink to catch our sink water just to brush our teeth. For the love of all things-DONT BOOK HERE!!!
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Date of stay: March 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$100 - US$120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal springs hotel radium hot springs
LOCATION
CanadaBritish ColumbiaKootenay RockiesRadium Hot Springs
NUMBER OF ROOMS
29
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Frequently Asked Questions about Crystal Springs Motel
Which popular attractions are close to Crystal Springs Motel?
Nearby attractions include Kootenay National Park (0.3 km), Olive Lake (0.4 km), and Kootenay Valley Viewpoint (0.3 km).
What are some of the property amenities at Crystal Springs Motel?
Some of the more popular amenities offered include free wifi, reduced mobility rooms, and barbeque facilities.
Which room amenities are available at Crystal Springs Motel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Crystal Springs Motel?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Crystal Springs Motel?
Yes, parking is available to guests.
What are some restaurants close to Crystal Springs Motel?
Conveniently located restaurants include Helna's Stube Restaurant, Horsethief Creek Pub & Eatery, and Old Salzburg Restaurant.
Is Crystal Springs Motel located near the city centre?
Yes, it is 0.7 km away from the centre of Radium Hot Springs.
Are pets allowed at Crystal Springs Motel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Is Crystal Springs Motel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.