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06/08/2017 07/08/2017
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    Crowne Plaza Gatineau-Ottawa

    2 Montcalm Street, Gatineau, Quebec J8X 4B4, Canada
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    06/08/2017 07/08/2017
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    Traveller (99)
    Room & Suite (53)
    Dining (7)
    • Excellent22%
    • Very good41%
    • Average23%
    • Poor10%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
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    6 Aug7 Aug
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (378)
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    There are newer reviews for Crowne Plaza Gatineau-Ottawa
    See the most recent reviews

    21 - 25 of 313 reviews

    Reviewed 24 February 2017 via mobile

    This hotel is poorly managed and offers poor services. I was there on a business trip in Feb. 2016 and it was a time of snowstorms. They do not have respect for the clients with the exception of the waitresses. They make their profits with...More

    1  Thank Lujzaqc
    Response from Nathalie T, Director of Sales at Crowne Plaza Gatineau-OttawaResponded 27 February 2017

    Dear Lujzacqc, Thank you for taking the time to review our property after your recent stay. I am sorry you feel our hotel is poorly managed and more importantly, that you did not feel secure while you were here. While it is true that hockey...More

    Reviewed 9 February 2017

    Easy to reserve, check-in flawless, room passable. Average in those administrative respects - nice bed, gotta say. But breakfast in the Jardinere resto sucked and was $20 for a hot buffet thing; the TV signal came and went for some unknown reason. Had to have...More

    2  Thank JayCl
    Response from Nathalie T, Director of Sales at Crowne Plaza Gatineau-OttawaResponded 15 February 2017

    Dear JayCl, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity...More

    Reviewed 25 January 2017

    I debated between a 3 star or 4 star rating. The reason I put a 4 star is because the gentleman at the front desk listened to my needs. I got everything I wanted to make my stay nice. It was my first time staying...More

    1  Thank Nancy L
    Response from Nathalie T, Sales department at Crowne Plaza Gatineau-OttawaResponded 21 February 2017

    Dear Nancy L, Thank you for your recent stay with us and reviewing our property. We are so delighted that you enjoyed your stay and how we were able to help you achieve your goals. Your comments about our room modernity will be shared with...More

    Reviewed 1 January 2017 via mobile

    The hotel was quite nice, close to the park and not too far from Ottawa. The room was regular, the beds were comfy with mini fridge inside. I requested a late checkout when checking in and was told that I could stay up to 1:30pm...More

    1  Thank Silvi S
    Response from IHGService, Guest Relations Manager at Crowne Plaza Gatineau-OttawaResponded 16 January 2017

    Dear Silvi S, Thank you for your feedback and for choosing our property for your family travels. We pride ourselves on our friendly staff and excellent facilities, and happy to hear the hotel location, bed and room amenities exceeded your expectation. Although, I am sorry...More

    Reviewed 29 December 2016

    Decent hotel which I stayed multiple times for business in 2016. Great location close to all landmarks, safe area, some cafes are walking distance. Break fast buffet wasn't great, but pool and gym area were very clean as was the room. Not a fan of...More

    1  Thank jtworldtravel
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    • Hotel Amenities
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    • Things to do
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    • Reservation Options
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    • Location
    • Canada >
    • Quebec >
    • Outaouais Region >
    • Gatineau
    • Also Known As
    • Holiday Inn Plaza La Chaudiere Hotel Gatineau ,
    • Holiday Inn Gatineau ,
    • Gatineau Holiday Inn
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    Traveller (99)
    Room & Suite (53)
    Dining (7)
    Pool & Beach (2)
    Hotel & Grounds (75)
    Bathroom (10)
    Business Centre & Event Rooms (6)
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    Ask a question
    Questions & Answers
    20 April 2015|
    Response from Michael L | Property representative |
    Good morning UneGrande, The Tulip Festival has events around the City the main venue is Majors Hill Park which is 3.5Km from here, just across the Alexandra Bridge
    17 January 2015|
    AnswerShow all 2 answers
    Response from Michael L | Property representative |
    Hello MrTravel0... I don't believe so, street parking especially in winter isn't a realistic option & the other lots around are mainly Monday-Friday with towing overnight so I wouldn’t advise it. The parking lot below the... More
    Room Tips
    "Get a north facing room (away from the street) for a quieter stay. The south facing, street side rooms could..."
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    "Ask for a room away from the elevator."
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    "best tip I could offer is to find another hotel that understands the hotel business."
    Read review
    "the location is the best."
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