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BEST WESTERN PLUS Fernie Mountain Lodge

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#2 of 22 Hotels in Fernie
Certificate of Excellence
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362 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Hawaii
Reviewed 12 October 2016

We arrived in the afternoon, exhausted after a long flight and drive to Fernie. How nice it was to be cheerfully welcomed by the front desk staff. We were very happy with our stay here. The rooms, elevator and hallway were very clean and the decor updated. It was nice to have a free hot breakfast. The location is walking...

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Helpful?
1Thank HonugirlHawaii
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your five-star review! We appreciate your recommendation for our property. We have a great location, friendly staff, and wonderful amenities, like free wifi and complimentary breakfast. It makes us a great value for the area, whether you’re staying for business or leisure. I hope you will join us again soon! Shelley L’Estrange General Manager

New Glarus, Wisconsin
Reviewed 2 October 2016

Stopped here while traveling. Good night's rest. The attached sports bar and pizzaeria were good. Our room was clean and quiet. Good beds, a good night's rest. The breakfast was better than most hotel "included" meals.

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Helpful?
Thank OpaSiekert
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your five-star review! I’m so pleased we exceeded your expectations during your stay. A good night’s rest can make all the difference while traveling, and we work hard to make sure every guest has this experience. I hope you will join us again in the future! Shelley L’Estrange General Manager

Alamo, California
Reviewed 25 September 2016

We stayed at about a dozen Best Westerns during a recent road trip, and this one clearly stood out from the rest. Very nice rooms with beautiful mountain views; great, easy-access location near trails, dog-walk area, coffee shop, and restaurants; very professional check-in staff. While for many hotels, breakfast has become a race to the bottom in terms of sameness...

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Helpful?
1Thank Benthos55
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your five-star review! Your words are so kind, and it means so much to know you had such a pleasant stay with us. We take customer service to heart, and strive to provide every single guest with the kind of warm, accommodating service we would like to receive. I hope you will join us again in the...

Cumbria, United Kingdom
Reviewed 17 September 2016

Very nice location convenient for the town. Pleasant well fitted room but alas my room on the 4th floor had very poor wifi connectivity and a trip to the lobby was required every time I needed to get online.Good breakfast supplied. Pleasant helpful staff.

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Helpful?
3Thank Chris H
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your review. We are sorry you experienced issues with our complimentary wifi. I appreciate you bringing it to my attention, and invite you to stay with us again in the future. Shelley L’Estrange General Manager

Alberta
Reviewed 16 September 2016 via mobile

Stayed in king room which had loads of space. Bed a little hard but room very clean. Breakfast with eggs & bacon a welcome addition to usual continental breakfast. Check in/out was fast & staff very pleasant. They were also helpful in letting us know where to eat. Will return if we are back this way again.

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Helpful?
1Thank Look4-2
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your review. I am pleased you had such a lovely stay with us. From check-in to check-out, we strive to offer all of our guests all the comforts of home, including free wifi and complimentary breakfast, paired with exemplary customer service at all times. We look forward to your next stay with us! Shelley L’Estrange General Manager

Fredericton, Canada
Reviewed 14 September 2016

We spent one night here while traveling through Fernie and found it to be a very nice property. Friendly service, large clean rooms with microwave & fridge, great bathroom and and excellent included breakfast. Plus you're right at the base of the mountains and the views all around are spectacular. Probably the nicest Best Western property I've ever visited. Wouldn't...

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1Thank SMH71
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your five-star review! I am so pleased you enjoyed your stay with us, from check-in to check-out. It means so much to know of all the Best Westerns you have visited, we are the nicest. We look forward to your next stay with us! Shelley L’Estrange General Manager

Edmonton, Canada
Reviewed 13 September 2016 via mobile

What I would expect of a BW Plus. Nice room, had to take a double as was traveling late. Room was clean and quiet although I thought it was overpriced. Staff at both check in and check out very friendly and offered assistance as to attractions etc.

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1Thank 70Brian44
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your review. Whether guests are just passing through or calling us home for a while, we’re an incredible value with our free wifi, complimentary breakfast and great location. I am happy to know you found our staff to be so friendly and accommodating. I welcome you back the next time you’re in the area. Shelley L’Estrange General...

Wise River, United States
Reviewed 10 September 2016

Very nice place to stay. Nice and helpful staff, clean, modern rooms, and a Boston pizza is connected so one can have a nice meal, or enjoy the lounge. It is easy to find, and lots of parking I would stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Matthew S
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your five-star review! I am so glad we were able to provide you with an enjoyable stay. We strive to surprise and delight every guest, providing them an experience that exceeds expectations. Boston Pizza, connected to our hotel, is a great place to end the day, but be sure to start your morning with our complimentary breakfast!...

Canada
Reviewed 9 September 2016

The hotel and room were nice. There were 2 beds to chose from and the first one had dirty sheets with hair and unidentified stuff (picture attached). The second had a sink hole so it was cozy sleeping. I started turning down the bed at 11 so we didn't alert the front desk until the next morning. We had a...

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Thank Anon_Contributor
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

We are sorry for the experience you had with the bed linens in your room during your stay. While we understand your reasons for waiting to inform us of the issue until morning, we do recommend making us aware of this the moment it happens. We will make every effort to remedy the situation, or move you to another room,...

Calgary, Canada
Reviewed 9 September 2016

Very nice facility with everything you would need. Pool/ hot tub, exercise room, outdoor patio, conference rooms. Lobby is very nice. the free breakfast in the morning is probably the best that I have had at any hotel. NOTE: we had issues at the attached Boston Pizza. rude employee that can't handle being busy. we were turned back at the...

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Helpful?
Thank CraignLu
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your review. I am so pleased you enjoyed your stay with us, particularly our complimentary breakfast. We strive to provide a diverse selection to suit many tastes and always ensure the selection is fresh and well-stocked. We are sorry your experience at Boston Pizza did not match your experience at the hotel. Although Boston Pizza is owned...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Fernie Mountain Lodge

Address: 1622 7th Avenue | PO Box 2680, Fernie, British Columbia V0B 1M0, Canada
Region: Canada > British Columbia > Kootenay Rockies > Fernie
Price Range: $200 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Fernie Mountain Lodge 3*
Number of rooms: 95
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Also Known As:
Best Western Fernie Mountain Hotel Fernie
Fernie Best Western
Hotel Style:
#1 Romantic Hotel in Fernie
#1 Family Hotel in Fernie
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Fernie Mountain Lodge staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Fernie Mountain Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a higher floor with a 3 sisters view!”
 of 5 bubbles TOtravlr, 8 Jan 2017 | Read review
“Higher floors have better mountain views”
 of 5 bubbles Benthos55, 24 Sep 2016 | Read review
“See note on wifi.”
 of 5 bubbles 20ChrisH, 17 Sep 2016 | Read review
“Check sheets before you unpack.”
  • Dirty sheets
 of 5 bubbles Anon_Contributor, 8 Sep 2016 | Read review
“elevators come in handy, but any room would be good, in our opinion”
 of 5 bubbles ottokarin, 13 Aug 2016 | Read review
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