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BEST WESTERN PLUS Fernie Mountain Lodge

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#2 of 22 Hotels in Fernie
Certificate of Excellence
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BEST WESTERN PLUS Fernie Mountain Lodge
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386 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Fernie Mountain Lodge
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Showing 379: English reviews
Reviewed 9 February 2017

Great hotel for a best western. Indoor and outdoor hot tub. 10 minute drive to the ski hill. 15-20 min walk into the historical downtown for shops and amazing restaurants. Staff is really nice and friendly helpful. Breakfast was included which was buffet style, loads of selection such as waffles pancakes juice eggs cereal oatmeal... Family friendly. We got a...

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Helpful?
Thank mssylvia04
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

If visiting the area for skiing or otherwise enjoying the snowy outdoors, as many of our patrons are, you can’t go wrong with our location. A few minutes in either direction will have you zipping down the mountain or strolling through our picturesque town. We are certainly family friendly, and even have some pet friendly rooms. You’ll never have to...

Surrey, Canada
Reviewed 9 February 2017

We planned to stay here for two nights but the weather did not co-operate as it was too cold (-18) and icy to ski. We had booked two nights but they very kindly allowed us to check out after one and didn't charge us for the cancelled night. This made us feel very comfortable with Best Western and we will...

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Helpful?
Thank Pat J
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Sometimes, the weather just doesn’t cooperate. We are sorry it got too cold to ski while you were here, and that you had to cut your visit short. We hope the enjoyable time you had while you were with us will inspire you to return another time. Until then, safe travels! Shelley L’Estrange General Manager

Fort McMurray, Canada
Reviewed 3 February 2017 via mobile

Stayed here to start our honeymoon! Must say the staff were amazing and upgraded us without us asking and the cleaning staff folded towel swans each day for us! The breakfast is amazing for a continental breakfast. The hot tub and pool are probably the best in town, especially the outdoor tub with a view down the valley. Great staff...

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Helpful?
Thank Winston D
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Congratulations on your recent marriage! Honeymoons are so special, and we are pleased to have helped make it so enjoyable for you two. Our staff members love finding unique and meaningful ways of exceeding guest expectations. Whatever brings a guest to our hotel, we want them to know they are valued. Looking forward to your next visit! Shelley L’Estrange General...

Edmonton, Canada
Reviewed 28 January 2017 via mobile

Stayed at the Best Western while in Fernie for business. Overall the experience was good. The rooms were large and clean but a bit dated. Check in and out was fast and front desk staff were courteous and friendly. The workout room wasn't spectacular but had enough equipment to get in an ok workout. My biggest issue is with the...

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Helpful?
Thank DWG99
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for sharing your recent experience with us. We are sorry our complimentary breakfast offering did not exceed your expectations. We are always looking for ways to improve our guest experience, and will take your feedback into consideration. We hope you will join us again in the future, and give us another opportunity to impress you. Shelley L’Estrange General...

Fernie, Canada
Reviewed 23 January 2017

Love this location very clean and well kept. Close to town, grocery store and a very nice liquor out let. Rooms are clean and well attended. This location has a indoor pool and the Kids love it. If you have time they also have a masseuse on site (book early)

Review collected in partnership with Best Western
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Helpful?
Thank paulgQ2936RO
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Our attention to detail is evident the moment you step through our doors. We are committed to providing clean, comfortable lodging, and go out of our way to make sure our guests’ needs are met. It is rewarding to know these qualities bring you back time and time again. Thank you for sharing your five-star experience with us. We hope...

Regina - Canada
Reviewed 16 January 2017

We stayed here one night in August 2016 while on a driving holiday. This was our second stay at this property – the first was 3 years prior. The hotel has become a bit run-down in the past 3 years. Nothing really major, it’s just looking a little tired. Lots of free parking. Checkin was good – quick and efficient....

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Helpful?
Thank Joebaba
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

I am sorry to hear your second stay with us did not meet the expectations set by your first visit. We appreciate your feedback regarding the room décor. We are always looking for opportunities to improve our guests’ experiences, and will take this into consideration. Shelley L’Estrange General Manager

Toronto
Reviewed 8 January 2017

We stayed here for one night on our trip to the Rockies. We started in Calgary and headed to Fernie then continued on through Fairmont Hot springs, Golden, through Yoho, Banff NP, Jasper NP and then the drive back through Banff, Cochrane and back to Calgary. Check in was quick and efficient and we were given a room with a...

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Helpful?
Thank TOtravlr
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

We are so pleased to know our delicious, complimentary breakfast and beautiful view were to your liking. Whether staying a night on the way to other adventures or booking an extended stay, we offer all the comforts of home away from home with amenities like free wifi, microwaves and refrigerators in the rooms, an onsite restaurant and free parking. Thank...

Calgary, Canada
Reviewed 2 January 2017

We recently stayed for 2 nights at this hotel and would recommend it to anyone to stay. The only room available when I booked was the Diamond Suite which was more than we needed but a very nice room. The staff are all very friendly and the breakfast that was included was excellent. We enjoyed our stay here and would...

Review collected in partnership with Best Western
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Helpful?
Thank Catherine K
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Our Diamond Suite is certainly a wonderful room at our location – we are happy your enjoyed your stay with us. In addition, every room gets free wifi, complimentary breakfast and access to all our wonderful onsite amenities. Looking forward to your next visit! Shelley L’Estrange General Manager

Lethbridge, Canada
Reviewed 29 December 2016

I have stayed here numerous times over the past few years and always had a good experience. Great staff and always looks fresh. The best breakfast for hotels offering free breakfast. I recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank peterkM5224QC
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Welcome back! We love our repeat guests. Whether it’s your first visit or your fifteenth, we strive to always provide an experience that exceeds expectations. We offer a diverse and delicious selection at our complimentary breakfast, and I am pleased to know it continues to receive your stamp of approval. We also offer free parking, free wifi, an indoor pool...

Cranbrook, Canada
Reviewed 29 December 2016 via mobile

Our bed was hard and sleep was uncomfortable. The room smelled as if it hadnt been used in a long time. We thought to switch rooms but were staying in a suit and didn't want any standard room like they had offered. Also no suits with jaccuzi? Breakfast was good. Pool and hot tub good too.

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Helpful?
Thank sbentt91
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

I am sorry we did not exceed your expectations during your recent stay. We certainly encourage all guests who are not completely satisfied with their room to let us know so we can make every attempt to correct the situation. I hope you will give us a second chance in the future. Shelley L’Estrange General Manager

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Fernie Mountain Lodge

Address: 1622 7th Avenue | PO Box 2680, Fernie, British Columbia V0B 1M0, Canada
Region: Canada > British Columbia > Kootenay Rockies > Fernie
Price Range: $186 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Fernie Mountain Lodge 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Western Fernie Mountain Hotel Fernie
Fernie Best Western
Hotel Style:
#1 Romantic Hotel in Fernie
#1 Family Hotel in Fernie
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Fernie Mountain Lodge staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Fernie Mountain Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highway is on front of hotel.... 'nuff said.”
740teds, 27 Apr 2017 | Read review
“4th floor room with a fireplace”
mssylvia04, 9 Feb 2017 | Read review
“Ask for a room on a higher floor with a 3 sisters view!”
TOtravlr, 8 Jan 2017 | Read review
“Higher floors have better mountain views”
Benthos55, 24 Sep 2016 | Read review
“See note on wifi.”
20ChrisH, 17 Sep 2016 | Read review
5 of 5