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About
#11 of 30 hotels in Mont Tremblant
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Le Westin Tremblant is an intimate four-season resort hotel located in the beautiful village of Mont Tremblant in Quebec, Canada. Reconnect with nature at Le Westin Tremblant. Swim in our heated outdoor pool or relax in our spacious hot tub. Mont-Tremblant is a place for families, business and social occasions adapted to accommodate weddings and corporate retreats. Our guest rooms, equipped with plush bedding, an open living area, complimentary Wi-Fi, a kitchenette, and fireplaces in select suites, will ensure a restful stay.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Kids stay free
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Skiing
Bowling offsite
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Massage
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Charming
Languages Spoken
English, French, Spanish
Location
91Great for walkers
Grade: 91 out of 100
26Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
100 Chemin Kandahar, Mont Tremblant, Quebec J8E 1E2 Canada
Getting there
Car HireSee all Mont Tremblant car hire
513Reviews29Q+A93Room tips
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Tried to check in at 1pm and was rudely instructed that check in is 4pm...ok ...disappointing but fair enough. 4pm rolls around .....and the room is still not ready ....and the attitude still continued. I get cut off from speaking and when I stop her from talking over me, she claims I'm harassing her and she won't serve me IF I continue with that tone. ask for the manager, but she's not available. finally get checked in at 4:15 -20pm . I request that the manage calls when she's available.... that takes over an hour for that to happen. Manager is nice enough, offers a 10% discount and apologies that they are extremely short staffed, claims she cleaned 10 rooms herself that day. IF the manager of the Westin is cleaning rooms you can imagine the service level of this "4 star hotel" get into the room and its 25 degree and the AC wont go on . Call downstairs and they claim the AC system has not been turned on for the season !?!?!?! what a clown show . The excuse...its unusually hot this week but it's going back down next week . ....fine but I'm checked in this week not next week and its 25 in the room I cancel my dinner reservation plans at the hotel because I can only imagine the service level if the manager is cleaning toilets. made plans to go to pool to cool down and relax .... only 10 chairs for all the hotel guests (and they are fully booked) ....as you can image ...they are full after an uncomfortable hot night we call down for a late check out ... check out is 11am ...we were requesting noon of course.... they can't accommodate a late check out .....ask to speak to the manager again (figure this is the least they can do) .....we get puts me on hold for 5 minutes....come back to tell me she's busy and I'll get a call back(she must be cleaning rooms) .....ok we wait over an hour ....still no call ...so we go down in person.......finally get to the manager and get the late check out so frustrated at this point we check out at 11am anyway and wave good riddance to this joke of a hotel honestly people save the frustration and go to the Fairmount. It may be slightly more but at least they understand service …
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: save your money and book the Fairmount next door
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Sabrina Thibault-Legault, Other at Le Westin Tremblant
Responded 18 Apr 2023
Dear nickbC6124RX We thank you for providing us your comments regarding your recent stay with our hotel. We do our best to offer a standard Westin experience to all our guest. I have already shared your comments with the front desk team to ensure they realize that empathy and customer service is the key to our success, and the key to our guest satisfaction. It is mostly to improve our team and make sure it does not happen for future guest. I was happy to have a chance to chat with you during your stay and offer you compensation as you have mentioned. I hope you will visit Mont-Tremblant and give us a chance to better your experience. Warm regards Sabrina Manager of Guest service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a family trip and we booked the 2 bedroom suite that is very spacious for a family group. We have stayed here before and were looking forward to the great hot tub and outdoor (very) heated pool. The location is ideal and very close the lifts. The staff was wonderful (in particular the valets which is a must to use upon arrival). We were in room 515 which is the highest floor for the suite and it was very quiet location at the end of the hall and no room above us. The only negative is the restaurant which is a one star. We are Titanium travelers with the free breakfast amenity which turned out to be only cold food. We got the hot food upgrade for $10 per person. The food was average to terrible and we did not visit the restaurant again even having free vouchers in hand.
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Date of stay: January 2023
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Our family (4 adults and 3 children) stayed at Westin for 7 days and boy was it fun. Hotel is conveniently located right bet to ski lifts. Valet check in is the way to go and rest assured it is worth every penny. Valet staff are superb and they unload and load your vehicle. Please tip them as they really know how to unload and load your vehicle. Check in is at 4. Our room was 301, 2 bedrooms with living area and full kitchen. We used the kitchen to the max. Perfect for our group. All staff are very friendly and helpful. Ski equipment is locked away in a very convenient location. Hotel spa, outdoor pool and hot tub are great. This is a pet friendly hotel and that was our primary reason for booking Westin. I would give the stay 10/10 as our family really was not ready to return after such a superb stay. Thumbs up 👍 Westin. Adding a few photos taken from our room and living area. BY the way we even saw a mama deer and baby deer from our room walking around from our window. Feel free to reach out if you have any questions.…
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
There is nothing good about this hotel. Avoid it at all costs. - The room was very very dirty. Bath tub was full of mold so disgusting. - The hotel is very old and outdated. - The room was poorly prepared and I have a finger cut because the glass in the bathroom was broken. - There is no reasonable breakfast... overpriced and only basic stuff,egg and bacon. - The staff was very very rude and impolite including the receptionist Chelsea and her bad-mannered manager.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Sabrina Thibault-Legault, Other at Le Westin Tremblant
Responded 10 Jan 2023
Dear Jinqiuy, Thank you for taking the time to let us know about your experience while staying with us. Providing a high level of hospitality is priority and I sincerely apologize for failing to meet your expectations. Rest assure, your feedback has been shared with the appropriate teams - housekeeping, restaurant and my front desk team - to ensure this was an isolated experience. We do like to inform our guest that renovations are to come, but no detail to be share at this moment. We will for sure increase our guest service to ensure our guest are welcome and feel at home. We hope to welcome you to Tremblant again when your travel brings your in the area. Kindly, Sabrina Thibault-Legault Guest Service Manager sthibault-legault@tremblantwestin.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This hotel is best of the best. The room is big with a view. Also the gas fireplace is an excellent addition...that was my favourite...turning on the fireplace and feeling the heat. The lobby restaurant serves excellent breakfast and lunch. No dinner as they're currently understaffed, understandable as Covid hits the tourism industry heavily. Concierge Fred was very helpful in providing information. $25 underground parking. Just a short two minute walk to all the amenities the village has to offer. Again, this hotel is beautiful, clean, friendly, and totally worth staying.
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had a fantastic stay at the Westin. Beautiful suite with a view of the mountains. Staff were exceptional. It's right in the middle of the village and we walked everywhere. Nice pool and hot tub. Couldn't have been better - very impressed!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My husband and I booked 2 nights at the Westin Tremblant for a quick getaway on Labour Day weekend. We are Bonvoy members, so have stayed at Westins quite a bit and are familiar with the standard expected. Also we are willing to pay a premium price for this standard. Firstly, there is no food available other than breakfast at this full service hotel. No room service, no restaurants. No staff in the lobby in fact to ask questions of! The entire village has very limited food options and the majority are closed at 9 pm. Line ups are the norm and waits can exceed 45 minutes. We paid over $500 a night for our room, for a hotel without services this is unreasonable.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Xavier Lacombe, Guest Services / Front Office at Le Westin Tremblant
Responded 8 Sep 2022
Dear adventurers02, Thank you for taking the time to share your recent experience with us. While I am disappointed to hear that, I would have like to connect with you on the phone to lean more about your experience, as you mentioned experience was not satisfactory and I am sorry about that. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience. It was a pleasure to have hosted one of our MBV member' stay. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. Sincerely, XAVIER LACOMBE Concierge LE WESTIN RESORT & SPA TREMBLANT 100 ch. Kandahar, Mont Tremblant, QC, J8E 1E2, Canada T 819-681-5726 F 819-681-8001
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No restaurant (aside from breakfast) available for lunch and dinner. No bar. No maid service. Rude front desk personnel. I had to leave early to return home for a family emergency and checked out after two nights but was charged for 4 nights after receiving a receipt for the two nights. Completely unacceptable. Avoid this hotel at all costs.
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
The room that we spent 842$ valet included lol , is not the room we booked not in a way , I have been told that my CC is declined while it’s approved on the screen so ended paying cash on check in and now I have a 903 $ charge on my CC for the westin very un professional and un apologetic when they are mistaken, management Zero, Madame violets RBNB is more organized and welcoming.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Xavier Lacombe, Guest Services / Front Office at Le Westin Tremblant
Responded 8 Jul 2022
Dear cestf2022, Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the hotel experience provided to our guests. You brought to my attention that during your recent stay, we fell short of meeting your expectations giving the different points explained, which are below our standards. While I am disappointing to hear that, I would have like to connect with you on the phone to lean more about your stay experience, especially if the deposit on your credit card is still pending. Feel free to reach out to me anytime from Monday to Friday between 8:00 am and 4:00 pm. Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve. Sincerely, Marie Noelle Kafo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great view from our balcony, the room was clean, and the bed was extremely comfortable. The hotel was quiet, even if it was full, and the staff was polite. The location of the hotel is excellent, you are close to the Village piétonnier and the mountain. Only downside was that we booked a King bed and were given a Queen bed, but we did not complain about it.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$172 - US$309 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le westin resort and spa, le westin hotel mont tremblant, westin hotel mont tremblant, westin mont tremblant, mont tremblant westin
LOCATION
CanadaQuebecMont Tremblant
NUMBER OF ROOMS
122
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Claim Your ListingLE WESTIN TREMBLANT: UPDATED 2023 Resort Reviews, Price Comparison and 744 Photos (Mont Tremblant, Quebec) - Tripadvisor
Frequently Asked Questions about Le Westin Tremblant
Which popular attractions are close to Le Westin Tremblant?
Nearby attractions include Tremblant (0.4 km), Tremblant Virtual Reality (0.2 km), and Mission Liberté (0.2 km).
What are some of the property amenities at Le Westin Tremblant?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Le Westin Tremblant?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Le Westin Tremblant?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Le Westin Tremblant?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Le Westin Tremblant?
Conveniently located restaurants include La Maison De La Crepe, La Savoie, and Microbrasserie La Diable.
Are there opportunities to exercise at Le Westin Tremblant?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Le Westin Tremblant?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Le Westin Tremblant?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Le Westin Tremblant offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Le Westin Tremblant?
The staff speaks multiple languages, including English, Spanish, and French.