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JW Marriott The Rosseau Muskoka Resort & Spa

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JW Marriott The Rosseau Muskoka Resort & Spa
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1,100 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott The Rosseau Muskoka Resort & Spa
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Showing 1,087: English reviews
Reviewed 2 November 2016 via mobile

Great time fabulous amenities although there were kids in my entourage i do not have kids so would have been nice to have access to spa pool to have privacy peace and queit ...on premices italian restaurant food was divine not a fan of buffet coffee was really good staff amazing top notch pleasant professional service from staff bedding at...

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Thank Msmalifestyle
Toronto, Ontario
Reviewed 31 October 2016 via mobile

Hey if you don't wanna take a flight to go to south and if the weather is warm here in canada and the most important part, you are not in the saving mode! Then this is your heaven! Rooms are perfect for family trips, hotel, staff and atmosphere is perfect, very classy nice crowd, restaurants are all perfect, pool inside,...

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Thank Melfiroozi
Bowmanville, Canada
Reviewed 23 October 2016 via mobile

The hotel was beautiful and very clean. The staff was helpful and friendly. The scenery was nice and very beautiful in the fall. There were many options for eating and activities. The rooms were spacious and the bed and pillows were so comfortable that we had the best sleep. I loved the robes that they provided to the guess. Very...

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Thank chocol4te56
Drayton Valley, Canada
Reviewed 19 October 2016 via mobile

Travelled with my wife for her business, spa closed, hot tub closed, convenience store closed, Italian restaurant closed. The food was so-so, the internet is the worst that i have ever seen, why bother having it, had to hot spot my phone to use laptop in room and lobby. They are extremely understaffed , long long wait for food service...

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4Thank hvydty
Lauren M, Communications and Marketing Specialist at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

hvydty, thank you for your review. I am sorry to learn that your experience was not as expected. I can understand how frustrating the service times were and assure you that this is not our typical service. Your feedback has been shared directly with our Food and Beverage team for we are always working to improve upon the guest experience,...

Alberta, Canada
Reviewed 19 October 2016

The JW Marriott has an excellent location and a great heated indoor/outdoor pool. We stayed in a one bedroom suite which had all the comforts and amenities we needed. However, the house keeping was very pathetic. Of the 5 days we stayed there, our suite was not vacuumed once and except for the first day, we had to call the...

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3Thank rubinah2016
Toronto, Canada
Reviewed 17 October 2016

My husband and I stayed here for a last minute weekend getaway. The rooms are nice and are well appointed if you wanted to make your own meals. The lobby is a great place to grab a drink in. We had dinner at the restaurant on site - it was enjoyable, but the only option. You are not within walking...

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Thank Stellakins
LeahLeslie, Director of Sales at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

Stellakins, thank you so much for the excellent review of your experience at JW Marriott The Rosseau Muskoka! It is true that this time of year is perfect for privacy, renewal and romance. The kitchenette in every room is really handy too! We look forward to welcoming you back soon.

Baden, Canada
Reviewed 16 October 2016

A warm welcome received from the reception staff who were happy to upgrade our room to a suite to enhance our anniversary celebration was only the beginning of a wonderful stay at the Rosseau Muskoka Resort. Once settled in our spacious and well appointed room we had a cheese and fruit platter and a nice bottle of wine delivered, compliments...

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Thank Rheal L
LeahLeslie, Director of Sales at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

Rheal L, thank you very much for the lovely review of your experience at JW Marriott The Rosseau Muskoka! I am delighted to learn that you enjoyed your anniversary getaway so much. The fall colours this year have been exceptionally beautiful with a combination of perfect weather and an extended season. I hope you will make a tradition of coming...

Mississauga, Canada
Reviewed 14 October 2016

The Marriott is a gorgeous hotel on beautiful Lake Rosseau in Muskoka. This was our second trip and won't be our last. We had a beautiful large, king room overlooking the lake. Well appointed room with wonderful bedding. We lucked out with the beautiful fall colours and lots of sunshine. The staff are excellent. Special thanks to Austin at the...

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1Thank Katie M
LeahLeslie, Director of Sales at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

Katie M, thanks for the fantastic "5" rating and for your positive review. I will make sure Austin knows that you recognized him specifically for outstanding service. I am happy to know that your restaurant experiences were so good, too, and that the anniversary gift from the hotel was a welcome surprise. Thanks for the constructive feedback about the Jays...

Severn, Canada
Reviewed 14 October 2016 via mobile

We had just sold our cottage and were looking to spend some time up north as we always had for Thanksgiving. Bottom line despite the location and size of the hotel this is a baseline Marriot property and definitely not deserving of the JW. Spent time at a Courtyard Marriot in the Keys that had far superior service at less...

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6Thank TheEssentialLife
LeahLeslie, Director of Sales at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

TheEssentialLife, thank you for posting your review. I am sorry to read that your experience over Thanksgiving weekend was not what our team aims to deliver. I agree that the location of the resort is beautiful and the scenery is spectacular. I hope that you will return so that we can give you the real "JW treatment" during your next...

Toronto, Canada
Reviewed 13 October 2016

We spent a long weekend at what appeared to be a very upscale resort in the Muskokas. As a long time customer of JW Marriott, we were very disappointed with the level of service and staffing of this resort over a sold out long weekend. The resort was grossly understaffed, the room although ready was not up to a move...

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5Thank walkflydrive2016
LeahLeslie, Director of Sales at JW Marriott The Rosseau Muskoka Resort & Spa, responded to this review

walkflydrive2016, thank you for your post. We take your feedback very seriously. I understand that the initial response you received to your concerns was not adequate, therefore I would encourage you to contact a member of our leadership team one more time to share the specifics. I am sorry that your experience was not what we aim to provide and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
JW Marriott The Rosseau Muskoka Resort & Spa welcomes guests to luxurious surroundings overlooking Lake Rosseau. Year-round, experience the beauty and renewal of nature on your terms. ... more   less 

Additional Information about JW Marriott The Rosseau Muskoka Resort & Spa

Address: 1050 Paignton House Road | PO Box 31, Minett, Ontario P0B 1G0, Canada (Formerly The Rosseau, A JW Marriott Resort & Spa)
Region: Canada > Ontario > Muskoka District > Minett
Price Range: $301 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott The Rosseau Muskoka Resort & Spa 4.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
The Rosseau, a Jw Marriott Resort And Spa
The Rosseau, a Jw Marriott Hotel Minett
Jw Marriott Rosseau
Jw Marriott Minett
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott The Rosseau Muskoka Resort & Spa staff and other travellers.
9 questions
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Mount Pearl, Canada
1 month ago

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Questions? Get answers from JW Marriott The Rosseau Muskoka Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with the Lake view!”
 of 5 bubbles WBs14, 7 Dec 2016 | Read review
“Request view of gorgeous Lake Rosseau”
 of 5 bubbles PamG655, 26 Nov 2016 | Read review
“Skip this hotel. Not worth a JW Marriott title.”
 of 5 bubbles amosb664, 7 Nov 2016 | Read review
“Lakeview Rooms are exquisite.”
 of 5 bubbles KathrynB2012, 2 Nov 2016 | Read review
“lake side views”
 of 5 bubbles nataliaktoronto, 1 Nov 2016 | Read review
5 of 5
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