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Best Western Maple Ridge Hotel

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21650 Lougheed Hwy, Maple Ridge, British Columbia V2X 2S1 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (49)
Room & Suite (53)
Dining (5)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
The Best Western Maple Ridge is a newly renovated property. We now feature Sealy pillow-top mattresess iwth 4 pillows per bed. Enjoy our 32' LCD TV's with over 70 channels. All room have a fridge, coffee maker, hairdryer and our kitchenette units feature microwave and stove with kitchenware. New Indoor Pool, Hot Tub, Sauna, Elevator, and Fitness room! This property is 100% non smoking. Furthermore we have a nice continental breakfast with over 15 items!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Canoeing
Casino and Gambling
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Sauna
Breakfast buffet
Vending machine
Hiking
Horseback riding
Water park
Airport transportation
Business Centre with Internet Access
Meeting rooms
Spa
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Coffee / tea maker
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Chinese, Hindi and 3 more
278Reviews3Q+A33Room tips
Traveller rating
  • 79
  • 74
  • 50
  • 36
  • 39
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Popular mentions
rdowden862 wrote a review 6 Nov
Vancouver, Canada1 contribution
The room and hallways smelled like cigarettes, especially our bathroom. And the bed sheets had stains on them which made us question the cleanliness of the room itself. I have always had a decently pleasant experience at a Best Western, except this one.
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Review collected in partnership with Best Western
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from jas dadda, Owner at Best Western Maple Ridge Hotel
Responded 2 weeks ago
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
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Chances99 wrote a review Jul 2021
Kelowna, Canada134 contributions97 helpful votes
Hotel's Favourite
Reception was excellent; room was spacious. Gal at the front desk went above and beyond to ensure that our room air conditioning was working prior to our arrival. Beautiful welcoming smile. Check in was easy as was checkout with Grab and Go Breakfast bag. We will be back - Recommendation for Supper at the Home Restaurant across this street was great
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Wong wrote a review 4 Nov
6 contributions
Thank you for your Awesome service in this difficult times. I really appreciate all the staff for way beyond the expectations to make my stay. This place serves one of the best breakfast. Keep up the good work Thank you
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Andrea P wrote a review Oct 2021
Vernon, Canada7 contributions1 helpful vote
Hotel was clean, reception was friendly. This was the noisiest hotel I've ever stayed at in my life. From the screaming kids and elephants staying upstairs, and hearing loud conversations outside my door in clear detail at all hours, it's given me enough reasons to never stay here again. I've stayed in MANY hotels over the years thanks to work travel, and this experience has surpassed them all as being the worst due to noise. I know that staying in hotels that you can hear people in hallways and sometimes your neighbours. But this is bad.
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Date of stay: October 2021Trip type: Travelled with family
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Response from jas dhadda, Owner at Best Western Maple Ridge Hotel
Responded 5 weeks ago
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Read more
Alberto B wrote a review Sep 2021
Lethbridge, Canada9 contributions6 helpful votes
Warning bed bugs a plenty!!! Arrived late around 11pm on a business trip 7-Sep-2021. Hotel room was not cleaned very well. Odor of cigarette smoke. Worst of all around midnight I discovered a bed bug on one pillow. I looked around for more and could see none. I called front desk and complained, basically got the shrug. In the morning there were 5 bed bugs that I could see in the bed, absolutely disgusting. I cancelled the rest of my stay and moved to another hotel. They charged me for the first night. I called and complained about this, no response. I contacted Best Western via their web site and complained, no response. I chose Best Western because I have done so for business on many occasions and never had any major problems. This was just a terrible experience from the beginning and worst of all no call back or any contact from anyone at the hotel or Best Western. I'll be staying elsewhere from now on.
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Date of stay: September 2021
Rooms
Location
Service
Trip type: Travelled on business
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Response from jas dadda, Owner at Best Western Maple Ridge Hotel
Responded 27 Sep 2021
Dear albertobH5772MD, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. regarding you concerns about we flow a strict protocol for cleaning and our staff is dedicated and strive to provide a superior service to our guest.
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PRICE RANGE
US$77 - US$129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travelodge maple ridge, travel lodge maple ridge, maple ridge travelodge, maple ridge travel lodge
FORMERLY KNOWN AS
Maple Ridge Hotel
LOCATION
CanadaBritish ColumbiaMaple Ridge
NUMBER OF ROOMS
56
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Frequently Asked Questions about Best Western Maple Ridge Hotel
Which popular attractions are close to Best Western Maple Ridge Hotel?
Nearby attractions include Leghorn Ranch (3.8 km), Derby Reach Regional Park (1.0 km), and Fort Langley National Historic Site (6.3 km).
What are some of the property amenities at Best Western Maple Ridge Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Maple Ridge Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Maple Ridge Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Maple Ridge Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Maple Ridge Hotel?
Conveniently located restaurants include Beatniks Bistro, Big Feast, and Wendel's Bookstore & Cafe.
Are there opportunities to exercise at Best Western Maple Ridge Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Best Western Maple Ridge Hotel have airport transportation?
Yes, Best Western Maple Ridge Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Maple Ridge Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Best Western Maple Ridge Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.