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The Spencer on Byron Hotel

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708 Reviews from our TripAdvisor Community

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Showing 687: English reviews
Brisbane, Australia
Reviewed 1 week ago

Set at the side of a great precinct of shops & restaurants. This hotel was well priced with good rooms and friendly staff. Not too much tourist info available but thankfully had tripadvisor to tell me of the local treasures. I was able to pick up a really good rental from Shore Rentals only a short walk away.

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Thank BrisbaneSenrab
Taupo, Waikato, New Zealand
Reviewed 2 weeks ago via mobile

We had been traveling with our 2 young kids since 2am from Fiji and we were all tired along with myself not feeling to well. We were looked after so well, nothing was a problem at all for the wonderful welcoming staff. Even the duty manager went above and beyond to make out stay the best ever including a late...

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Thank Jen P
Reviewed 2 weeks ago

I used to stay at the Spencer for 2-3 days every week and it was a fun exciting place to stay at. But that was 10 years ago. I returned this month for a couple of nights expecting the service that I had been used to. Sadly the hotel did not live up to my expectations. The staff have no...

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2Thank adesso2636
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your stay with us at The Spencer. I was sorry to read that you did not enjoy your stay as much as you have in the past. We really do appreciate your feedback and we hope you will try us again and return to Takapuna in the future. Kindest regards, Debbie Barnett

Reviewed 2 weeks ago

You can tell that the hotel was nice 10 years ago, and the management has let it slide downwards probably to save money, rather than be the premium hotel for Takapuna. There was a draft from the sliding door to the balcony. The door to the apartment whistled if the sliding door was open. Housekeeping forgot to come one day,...

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Thank Blair B
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your stay with us, we do appreciate your comments and feedback. I hope you will stay again with us if you return to Takapuna. Kindest regards, Debbie Barnett Guest Relations Manager

Auckland, New Zealand
Reviewed 2 weeks ago via mobile

Attended a function recently where we had to buy our own drinks. The drinks were whisked away off the tables with 1/4 - 1/2 wine still in them. I told the waiter not to take them until finished. I bought a new drink from the other bar as our allocated wines wern't great. I took 2 sips, had a dance...

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Thank Nihonihoohura
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your recent experience with us: we really do appreciate your feedback, which I have shared with our team to get to the bottom of this. This is highly unusual and rest assured this will not happen again in the future. Kindest regards, Debbie Barnett, Guest Relations Manager

Chapel Hill, North Carolina
Reviewed 2 weeks ago

This is a fairly high end hotel that is close to the waterfront in Takapuna (the east side of Auckland). Our room was on the 19th floor but was a pretty standard and fairly cramped hotel room with double beds. It did have a nice sized closet and very nice kitchenette so that helped with the tight space. The bathroom...

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Thank Fingerpicker8
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your stay with us in Takapuna. We really do appreciate your comments. Kindest regards, Debbie Barnett, Guest Relations Manager

Sydney
Reviewed 3 weeks ago

I stayed here last weekend. The photos look better than the hotel. I was here for work and found the Hotel souless. Its a big hotel but empty. Breakfast is ok. The location is great for Takapuna ships and beach and 10 min taxi ride to the city. I still can't believe in this day and age guests are charged...

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Thank Jungleboy70
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your recent stay with us at The Spencer, we hope to welcome you back to Takapuna again in the future. Kindest regards, Debbie Barnett, Guest Relations Manager

Reviewed 4 weeks ago via mobile

Nice hotel that caters for all your general needs. Full, beautiful kitchen. Spacious rooms, nice big bathroom - although a bit Aged and in need of some decor and asthetic touch ups. Our biggest downside to staying was the 9.00am wake up call to the jackhammering of concrete to the swimming pool which was directly outside our room. I know...

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Thank FarmGirl1919
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your stay at The Spencer, and we hope you will return again, and you will also be able to enjoy the newly refurbished pool. Kindest regards, Debbie Barnett Guest Relations Manager

SG
Reviewed 6 November 2016

I stayed here on 01 November to 03 November for a company-paid business trip. It was my first time here, and the company always books guests in this hotel. It's because the location is fairly accessible, very nearby a mall and other establishments, close to Auckland central via taxi too (about 15 min drive). The room I stayed at was...

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Thank Quinia R
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your stay with us at The Spencer, we really appreciate your comments and hope to welcome you back to Takapuna again. Kindest regards, Debbie Barnett, Guest Relations Manager

San Diego, California
Reviewed 4 November 2016

I have stayed at the Spencer-on-Byron several times over the years. Each time, I have been rewarded with breathtaking views, large rooms, comfortable beds and great service. The hotel is within walking distance of dozens of shops, restaurants and night spots; at least one or two will me most everyone's taste. It is my "go to" hotel when I am...

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Thank martin0nther0ad
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your latest stay with us in Takapuna, and we hope to welcome you back again soon to stay with us at The Spencer, Kindest regards, Debbie Barnett, Guest Relations Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Thyme Restaurant
Thyme Restaurant
Cuisines: European, New Zealand
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
One of the finest Auckland hotels - ocean views, sea-scented air and a sunny outlook... Auckland's Spencer on Byron Hotel uses its beautiful environment to great advantage. This Auckland hotel is the first business class accommodation provider on Auckland's North Shore and spectacular panorama of Auckland CBD to the south, Rangitoto Island to the east, and Lake Pupuke to the north. Various types of rooms from studios to fully equipped family suites are available. ... more   less 

Additional Information about The Spencer on Byron Hotel

Address: The Spencer 9 - 17 Byron Avenue, Takapuna 0622, New Zealand
Region: New Zealand > North Island > Auckland Region > Takapuna
Price Range: $176 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Spencer on Byron Hotel 4.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Spencer On Byron Hotel
Spencer On Byron Auckland
The Spencer On Byron Hotel Takapuna, Auckland
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Questions & Answers

Here's what travellers have asked, with answers from The Spencer on Byron Hotel staff and other travellers.
3 questions
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Perth, Australia
over a year ago
Blaenavon, United Kingdom
Brisbane, Australia
over a year ago

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Questions? Get answers from The Spencer on Byron Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have best views and are quieter”
 of 5 bubbles adesso2636, 25 Nov 2016 | Read review
“Not great value for money.”
 of 5 bubbles 92blairb, 24 Nov 2016 | Read review
“Rooms on the top floors have outstanding views.”
  • Nicely equipped kitchenette
  • Nice shower
  • Nice bathroom with decent counter space
  • Room with double beds, desk, tv
  • Good selection of complementary toiletries
  • Sunset view showing adjacent tall building
  • Overall room view
  • Slightly zoomed sunset view
 of 5 bubbles Fingerpicker8, 23 Nov 2016 | Read review
“You can ask for views of Hauraki Gulf and Rangitoto Island.”
 of 5 bubbles martin0nther0ad, 3 Nov 2016 | Read review
“Ask for a room with a harbour view”
 of 5 bubbles JumboJetJohnny, 27 Oct 2016 | Read review
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