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Sheraton Vancouver Guildford Hotel

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Sheraton Vancouver Guildford Hotel
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415 Reviews from our TripAdvisor Community

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Showing 403: English reviews
New York City, New York
Reviewed 14 July 2015

Unexpectedly unpleasant stay. The hotel is understaffed! I waited till 4:30pm before I could check in. The shower wall has black grout, and shower curtain is stinky. Some staff including those serving in the banquet were not too friendly. Even they do not make room daily, I did expect they would replenish the toiletries.

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3Thank Elaine_Will
Reviewed 9 July 2015 via mobile

The Sheraton Guildford is a decent hotel whose rates slightly exceed the level of services it provides. The rooms are clean and the building generally quiet. The pool is small and the gym adequate. Internet service is spotty (unless you pay for the upgrade) and supplies aren't always restocked. However, if you're visiting Vancouver on a busy weekend and nothing...

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Thank Aamir H
New Delhi, India
Reviewed 9 July 2015 via mobile

Spoiled to the hilt by the east asian standard of larger brands the Sheraton is a rather large looking hotel with 21 floors. The lobby is pretty plain jane and the attached restaurant actually quite small and what would pass as the secondary cafe in most Asian properties. Service across Hotel is typical North American. Ie: multi tasked understaffed but...

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Thank DevLall
Rancho Cucamonga, California
Reviewed 8 July 2015

This is an excellent property, especially for the price. Rooms are really clean and newly furnished. The bar/restaurant downstairs is excellent, spacious and several T.V.'s. Best hotel I have stayed at in the Surrey area. I have stayed here multiple times and I havent seen the poorly maintained rooms discussed in another review. I mostly stay at Marriott properties and...

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Thank Cool-Trojan
mumbai
Reviewed 5 July 2015

We stayed in a suite in the Sheraton Guildford from 7/3 to 7/5, and we were very disappointed with the breakfast at the club lounge - the spread was very small, the coffee machine was not working, the cereal wasn't replenished and this in general does not meet the expectation of a club room in a major hotel. Other than...

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2Thank moinakb
Chennai (Madras), India
Reviewed 5 July 2015 via mobile

We checked in into 907 and 2108 (suite). 907 had stained carpet, tape stuck on the side of the drawers, hot water knob in the washroom sink broken. Fused light in the washroom for two days. The suite 2108 had stained curtains. On check in were told that since we were a party of five would have to pay for...

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1Thank Narendrasmalhotra
Detroit, Michigan
Reviewed 5 July 2015

First off, I'm a business traveler. My team and I stayed at this property WEEKLY for nearly a year. The staff at this property simply can't be beat! They got to know us so well, and went WELL out of their way to help us with whatever our needs might have been. They really made us feel welcome and 'at...

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Thank DaveyOnTheGo
Montreal, Canada
Reviewed 2 July 2015 via mobile

We didn't want to pay the small fortune that it costs to get a nice room downtown, so we opted to stay in the 'burbs. Great move. The hotel is really nice, and it's a quick and easy drive into the city. It's across the street from a big mall, so everything that you need is right at your fingertips....

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Thank RoadTripNeil
Shawnigan Lake British Columbia
Reviewed 2 July 2015

I have stayed at the Sheraton Guildford a couple of times in the past year, never disappointed. The hotel is very nice. The staff are very friendly and helpful. I experienced car trouble, rad overheated. The car was in the underground garage. The evening desk clerk, (I didn't get his name), came down to my car, he was in a...

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1Thank beamer99
Oregon
Reviewed 1 July 2015

This was our first visit to Surrey so the views from the 20th floor was wonderful. The decor was very tasteful and the room was extremely comfortable. We were upgraded the day of our arrival and were able to enjoy the perks of the "Sheraton Club." This meant having a delicious breakfast before leaving in the morning. Can't say enough...

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Thank Diane P

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Vancouver Guildford Hotel, in British Columbia's Fraser Valley, is a four-star, 279 guest room hotel with a 26,000 sq ft conference centre near Stanley Park, Grouse Mountain, and White Rock. ... more   less 

Additional Information about Sheraton Vancouver Guildford Hotel

Address: 15269 - 104 Avenue, Surrey, British Columbia V3R 1N5, Canada
Region: Canada > British Columbia > Surrey > Guildford
Price Range: $156 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vancouver Guildford Hotel 3.5*
Number of rooms: 279
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity and Starwood so you can book your Sheraton Vancouver Guildford Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Surrey
Surrey Sheraton
Hotel Style:
#5 Business Hotel in Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Vancouver Guildford Hotel staff and other travellers.
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Questions? Get answers from Sheraton Vancouver Guildford Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure what to say as the hotel is being renovated. Would normally say high floor facing mountains if you like views”
 of 5 bubbles johnsN8720BA, 15 Feb 2017 | Read review
“Join Starwood Hotels for best room selection”
 of 5 bubbles , 13 Feb 2017 | Read review
“join the SPG club..free to join...gett better rooms, wifi, afternoon appy's and parking”
 of 5 bubbles 114darrylp, 30 Jan 2017 | Read review
“corner rooms are spacious”
  • spacious room
  • Comfy king size bed
 of 5 bubbles louisa_bella_s, 29 Sep 2016 | Read review
“Some rooms have mountain views.”
 of 5 bubbles jdjdee, 26 Sep 2016 | Read review
5 of 5